{"id":17040,"date":"2023-06-23T10:56:27","date_gmt":"2023-06-23T09:56:27","guid":{"rendered":"https:\/\/nhs-icb.bisongrid.dev\/?p=17040"},"modified":"2024-11-01T14:45:06","modified_gmt":"2024-11-01T14:45:06","slug":"how-you-make-a-complaint-about-primary-care-services-is-changing-on-1-july-2023","status":"publish","type":"post","link":"https:\/\/bnssghealthiertogether.org.uk\/ar\/news\/how-you-make-a-complaint-about-primary-care-services-is-changing-on-1-july-2023\/","title":{"rendered":"\u0633\u062a\u062a\u063a\u064a\u0631 \u0637\u0631\u064a\u0642\u0629 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u0628\u0634\u0623\u0646 \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u0635\u062d\u064a\u0629 \u0627\u0644\u0623\u0648\u0644\u064a\u0629 \u0627\u0639\u062a\u0628\u0627\u0631\u064b\u0627 \u0645\u0646 1 \u064a\u0648\u0644\u064a\u0648 2023"},"content":{"rendered":"<div class=\"assembler_default-group assembler_module_group assembler_default-group_1 assembler_module_group_1\"><div class=\"assembler_module_area assembler_module_area_1\"><div class=\"assembler_text-module assembler_module assembler_text-module_1 assembler_module_1  transparent\"><a tabindex=\"-1\" title=\"\u0627\u0644\u0642\u0633\u0645 \u0627\u0644\u0645\u0639\u0646\u0648\u0646 \u0627\u0644\u0648\u062d\u062f\u0629 1\" id=\"module-1\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ar\/wp-json\/wp\/v2\/posts\/17040\/#module-1\" class=\"anchor\"><span class=\"hidden\">\u0627\u0644\u0642\u0633\u0645 \u0627\u0644\u0645\u0639\u0646\u0648\u0646 \u0627\u0644\u0648\u062d\u062f\u0629 1<\/span><\/a><!-- Template found for text-module - Template: template-text - Matched: _only --><section class=\"w-full mx-auto max-w-content pt-12 sm:pt-24 pb-12 sm:pb-24\">\r\n  <div class=\"entry-content w-full !px-0 max-w-small\">\r\n        <h1><strong>\u0633\u062a\u062a\u063a\u064a\u0631 \u0637\u0631\u064a\u0642\u0629 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u0628\u0634\u0623\u0646 \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u0635\u062d\u064a\u0629 \u0627\u0644\u0623\u0648\u0644\u064a\u0629 \u0627\u0639\u062a\u0628\u0627\u0631\u064b\u0627 \u0645\u0646 1 \u064a\u0648\u0644\u064a\u0648 2023<\/strong><\/h1>\n<time class=\"post_date_shortcode\">23 \u064a\u0648\u0646\u064a\u0648 2023<\/time>\n<p>&nbsp;<\/p>\n<p>\u064a\u062d\u0642 \u0644\u0643 \u062a\u0642\u062f\u064a\u0645 \u0634\u0643\u0648\u0649 \u0628\u0634\u0623\u0646 \u0623\u064a \u062c\u0627\u0646\u0628 \u0645\u0646 \u062c\u0648\u0627\u0646\u0628 \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0623\u0648 \u0627\u0644\u0639\u0644\u0627\u062c \u0623\u0648 \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0645\u0642\u062f\u0645\u0629 \u0645\u0646 \u0642\u0628\u0644 \u0647\u064a\u0626\u0629 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0635\u062d\u064a\u0629 \u0627\u0644\u0648\u0637\u0646\u064a\u0629\u060c \u0648\u0647\u0630\u0627 \u0645\u0646\u0635\u0648\u0635 \u0639\u0644\u064a\u0647 \u0641\u064a <a href=\"https:\/\/www.gov.uk\/government\/publications\/the-nhs-constitution-for-england\" rel=\"noopener\">\u062f\u0633\u062a\u0648\u0631 \u0647\u064a\u0626\u0629 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0635\u062d\u064a\u0629 \u0627\u0644\u0648\u0637\u0646\u064a\u0629 \u0639\u0644\u0649 \u0645\u0648\u0642\u0639 gov.uk.<\/a><\/p>\n<p>\u0627\u0639\u062a\u0628\u0627\u0631\u064b\u0627 \u0645\u0646 1 \u064a\u0648\u0644\u064a\u0648 2023\u060c \u0633\u062a\u062a\u063a\u064a\u0631 \u0637\u0631\u064a\u0642\u0629 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u0627\u0644\u0645\u062a\u0639\u0644\u0642\u0629 \u0628\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u0635\u062d\u064a\u0629 \u0627\u0644\u0623\u0648\u0644\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u0645\u0641\u0648\u0636.<\/p>\n<p>\u0648\u0646\u0642\u0635\u062f \u0628\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u0635\u062d\u064a\u0629 \u0627\u0644\u0623\u0648\u0644\u064a\u0629 \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0623\u0637\u0628\u0627\u0621 \u0627\u0644\u0639\u0627\u0645\u064a\u0646\u060c \u0648\u0623\u0637\u0628\u0627\u0621 \u0627\u0644\u0623\u0633\u0646\u0627\u0646\u060c \u0648\u0623\u062e\u0635\u0627\u0626\u064a\u064a \u0627\u0644\u0628\u0635\u0631\u064a\u0627\u062a\u060c \u0623\u0648 \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0635\u064a\u062f\u0644\u064a\u0627\u062a.<\/p>\n<p>\u0647\u0646\u0627\u0643 \u0637\u0631\u064a\u0642\u062a\u0627\u0646 \u064a\u0645\u0643\u0646\u0643 \u0645\u0646 \u062e\u0644\u0627\u0644\u0647\u0645\u0627 \u062a\u0642\u062f\u064a\u0645 \u0634\u0643\u0648\u0649:<\/p>\n<ol>\n<li> <span style=\"font-size: 1.125rem;\">\u064a\u0645\u0643\u0646\u0643 \u062a\u0642\u062f\u064a\u0645 \u0634\u0643\u0648\u0649 \u0625\u0644\u0649 \u0645\u0642\u062f\u0645 \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u0635\u062d\u064a\u0629: \u0647\u0630\u0647 \u0647\u064a \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0627\u0644\u062a\u064a \u062a\u0644\u0642\u064a\u062a \u0641\u064a\u0647\u0627 \u062e\u062f\u0645\u0629 NHS\u060c \u0639\u0644\u0649 \u0633\u0628\u064a\u0644 \u0627\u0644\u0645\u062b\u0627\u0644 \u0639\u064a\u0627\u062f\u0629 \u0637\u0628\u064a\u0628 \u0639\u0627\u0645 \u0623\u0648 \u0639\u064a\u0627\u062f\u0629 \u0623\u0633\u0646\u0627\u0646.   <\/span><\/li>\n<li>\u064a\u0645\u0643\u0646\u0643 \u062a\u0642\u062f\u064a\u0645 \u0634\u0643\u0648\u0649 \u0625\u0644\u0649 \u0645\u0641\u0648\u0636 \u0627\u0644\u062e\u062f\u0645\u0629: \u0647\u0630\u0647 \u0647\u064a \u0627\u0644\u0645\u0646\u0638\u0645\u0629 \u0627\u0644\u062a\u064a \u062f\u0641\u0639\u062a \u062b\u0645\u0646 \u0627\u0644\u062e\u062f\u0645\u0629 \u0623\u0648 \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u062a\u064a \u062a\u0644\u0642\u064a\u062a\u0647\u0627.<\/li>\n<\/ol>\n<p>\u0628\u0639\u062f 1 \u064a\u0648\u0644\u064a\u0648 2023\u060c \u0625\u0630\u0627 \u0643\u0646\u062a \u062a\u0631\u063a\u0628 \u0641\u064a \u062a\u0642\u062f\u064a\u0645 \u0634\u0643\u0648\u0649 \u0628\u0634\u0623\u0646 \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u0623\u0648\u0644\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u0645\u0641\u0648\u0636\u060c \u0641\u0633\u0648\u0641 \u062a\u062a\u0635\u0644 \u0627\u0644\u0622\u0646 \u0628\u0645\u062c\u0644\u0633 \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u0645\u062a\u0643\u0627\u0645\u0644\u0629 \u0641\u064a \u0628\u0631\u064a\u0633\u062a\u0648\u0644 \u0648\u0634\u0645\u0627\u0644 \u0633\u0648\u0645\u0631\u0633\u062a \u0648\u062c\u0646\u0648\u0628 \u062c\u0644\u0648\u0633\u064a\u0633\u062a\u0631\u0634\u0627\u064a\u0631 (ICB) \u0628\u062f\u0644\u0627\u064b \u0645\u0646 \u0647\u064a\u0626\u0629 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0635\u062d\u064a\u0629 \u0627\u0644\u0648\u0637\u0646\u064a\u0629 \u0641\u064a \u0625\u0646\u062c\u0644\u062a\u0631\u0627.<\/p>\n<p>\u064a\u0645\u0643\u0646\u0643 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0630\u0644\u0643 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 <a href=\"https:\/\/nhs-icb.bisongrid.dev\/contact-us\/\" rel=\"noopener\">\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0646\u0627<\/a>.<\/p>\n<p>\u0646\u0646\u0635\u062d\u0643 \u0628\u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0645\u0642\u062f\u0645 \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u0635\u062d\u064a\u0629 \u0627\u0644\u0623\u0648\u0644\u064a\u0629 \u0627\u0644\u062e\u0627\u0635 \u0628\u0643 \u0628\u0634\u0623\u0646 \u0623\u064a \u0634\u0643\u0648\u0649 \u0641\u064a \u0627\u0644\u0645\u0642\u0627\u0645 \u0627\u0644\u0623\u0648\u0644. \u0648\u0644\u0646 \u062a\u062a\u063a\u064a\u0631 \u0622\u0644\u064a\u0629 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0630\u0644\u0643.<\/p>\n<p>\u0625\u0630\u0627 \u062a\u0639\u0630\u0631 \u062d\u0644 \u0634\u0643\u0648\u0627\u0643\u060c \u064a\u0645\u0643\u0646\u0643 <a href=\"https:\/\/nhs-icb.bisongrid.dev\/contact-us\/\" rel=\"noopener\">\u0627\u062a\u0635\u0644 \u0628\u0640 ICB<\/a>.<\/p>\n<p>\u0625\u0630\u0627 \u0643\u0627\u0646\u062a \u0644\u062f\u064a\u0643 \u0634\u0643\u0648\u0649 \u062c\u0627\u0631\u064a\u0629 \u062a\u0645 \u0627\u0633\u062a\u0644\u0627\u0645\u0647\u0627 \u0641\u064a \u0623\u0648 \u0628\u0639\u062f 1 \u064a\u0648\u0644\u064a\u0648 2022\u060c \u0641\u0633\u0648\u0641 \u062a\u062a\u0644\u0642\u0649 \u0631\u0633\u0627\u0644\u0629 \u0645\u0646 NHS England \u062a\u064f\u0639\u0644\u0645\u0643 \u0628\u0623\u0646 ICB \u062a\u062a\u0639\u0627\u0645\u0644 \u0627\u0644\u0622\u0646 \u0645\u0639 \u0634\u0643\u0648\u0627\u0643 \u0645\u0639 \u062a\u0623\u0643\u064a\u062f \u0639\u0644\u0649 \u0645\u0633\u0624\u0648\u0644 \u0645\u0639\u0627\u0644\u062c\u0629 \u0642\u0636\u064a\u062a\u0643.<\/p>\n<p>\u0625\u0630\u0627 \u0643\u0627\u0646\u062a \u0644\u062f\u064a\u0643 \u0623\u064a \u0634\u0643\u0627\u0648\u0649 \u062c\u0627\u0631\u064a\u0629 \u062a\u0645 \u0627\u0633\u062a\u0644\u0627\u0645\u0647\u0627 \u0642\u0628\u0644 1 \u064a\u0648\u0644\u064a\u0648 2022\u060c \u0641\u0633\u0648\u0641 \u062a\u062a\u0644\u0642\u0649 \u0631\u0633\u0627\u0644\u0629 \u0645\u0646 NHS England \u062a\u064f\u0639\u0644\u0645\u0643 \u0628\u0623\u0646 \u0634\u0643\u0648\u0627\u0643 \u064a\u062a\u0645 \u0627\u0644\u0627\u062d\u062a\u0641\u0627\u0638 \u0628\u0647\u0627 \u0645\u0646 \u0642\u0628\u0644 NHS England \u0645\u0639 \u062a\u0623\u0643\u064a\u062f \u0639\u0644\u0649 \u0645\u0633\u0624\u0648\u0644 \u0645\u0639\u0627\u0644\u062c\u0629 \u0642\u0636\u064a\u062a\u0643.<\/p>\n<p>\u0625\u0630\u0627 \u0643\u0627\u0646\u062a \u0644\u062f\u064a\u0643\u0645 \u0623\u064a \u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a\u060c \u064a\u0631\u062c\u0649 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0628\u0646\u0627. <a href=\"mailto:bnssg.customerservice@nhs.net\">bnssg.customerservice@nhs.net<\/a>.<\/p>\n<p><a href=\"https:\/\/www.nhs.uk\/using-the-nhs\/about-the-nhs\/how-to-complain-to-the-nhs\/\" rel=\"noopener\">\u062a\u0639\u0631\u0651\u0641 \u0639\u0644\u0649 \u0627\u0644\u0645\u0632\u064a\u062f \u062d\u0648\u0644 \u0643\u064a\u0641\u064a\u0629 \u062a\u0642\u062f\u064a\u0645 \u0645\u0644\u0627\u062d\u0638\u0627\u062a \u0623\u0648 \u0634\u0643\u0648\u0649 \u0628\u0634\u0623\u0646 \u062e\u062f\u0645\u0629 \u0645\u0646 \u062e\u062f\u0645\u0627\u062a \u0647\u064a\u0626\u0629 \u0627\u0644\u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0635\u062d\u064a\u0629 \u0627\u0644\u0648\u0637\u0646\u064a\u0629 (NHS).<\/a><\/p>\n<p>&nbsp;<\/p>\n  <\/div>\r\n  <\/section><\/div><!-- .assembler_text-module.assembler_module.assembler_text-module_1.assembler_module_1..transparent --><\/div><!-- .assembler_module_area.assembler_module_area_1 --><\/div><!-- .assembler_default-group.assembler_module_group.assembler_default-group_1.assembler_module_group_1  -->","protected":false},"excerpt":{"rendered":"<p>\u0627\u0639\u062a\u0628\u0627\u0631\u064b\u0627 \u0645\u0646 1 \u064a\u0648\u0644\u064a\u0648 2023\u060c \u062a\u062a\u063a\u064a\u0631 \u0637\u0631\u064a\u0642\u0629 \u062a\u0642\u062f\u064a\u0645 \u0634\u0643\u0627\u0648\u0649 \u0623\u0641\u0631\u0627\u062f \u0627\u0644\u062c\u0645\u0647\u0648\u0631 \u0628\u0634\u0623\u0646 \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0631\u0639\u0627\u064a\u0629 \u0627\u0644\u0623\u0648\u0644\u064a\u0629 \u0625\u0644\u0649 \u0627\u0644\u0645\u0641\u0648\u0636.  <\/p>","protected":false},"author":13,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[291],"tags":[805,793,160,806,795,38,189],"class_list":["post-17040","post","type-post","status-publish","format-standard","hentry","category-gp","tag-complaint","tag-dentistry","tag-feedback","tag-gp","tag-optometry","tag-pharmacy","tag-primary-care"],"acf":[],"_links":{"self":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ar\/wp-json\/wp\/v2\/posts\/17040","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ar\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ar\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/ar\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/ar\/wp-json\/wp\/v2\/comments?post=17040"}],"version-history":[{"count":1,"href":"https:\/\/bnssghealthiertogether.org.uk\/ar\/wp-json\/wp\/v2\/posts\/17040\/revisions"}],"predecessor-version":[{"id":33228,"href":"https:\/\/bnssghealthiertogether.org.uk\/ar\/wp-json\/wp\/v2\/posts\/17040\/revisions\/33228"}],"wp:attachment":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ar\/wp-json\/wp\/v2\/media?parent=17040"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/ar\/wp-json\/wp\/v2\/categories?post=17040"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/ar\/wp-json\/wp\/v2\/tags?post=17040"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}