CCG listens to Healthy Weston feedback from more than 3,000 people

NHS Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group (CCG) will review feedback received during the Healthy Weston public consultation at its Governing Body meeting next week.

Between February and June 2019, over 2,300 responses were made to the public consultation, representing more than 3,000 people. The responses express a range of views on proposals for changing the way health and care services are delivered in Weston, including some services at Weston General Hospital. The CCG has now received a report from the independent group that compiled all of the feedback.

During the consultation, people took part in public meetings, completed feedback forms and sent emails. A representative group of more than 1,000 people were interviewed through door-to-door surveys. Groups such as older people, people with young families and those with long-term health conditions took part in interviews and focus groups to make sure that a wide variety of people across the area were able to have their say.

Three main changes to services were proposed. Eight out of ten people and organisations who gave feedback said they understood why things needed to change. Most people were supportive of proposed changes to intensive care and emergency surgery.

People had more varied views about the proposal to make permanent a temporary overnight closure of the A&E, with three out of ten supporting this and seven out of ten expressing concerns.

Regardless of whether or not they supported the proposals, people wanted the CCG to consider the following points when making decisions about next steps:

  • Whether the proposals account for the size and age of the population.
  • Whether there are enough GPs, ambulances and space at other hospitals for the proposals to work.
  • Whether it is appropriate for people and their loved ones to travel to another hospital overnight in an emergency.

Dr Martin Jones, Medical Director at NHS Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group said:

“We are really pleased that so many local people and hospital staff gave their views during the public consultation. We now have a much better understanding of what people think and what is most important to them. Our vision is for Weston General to be a dynamic hospital at the heart of the local community – offering more of the services that local people need most often.”

The report will inform the recommendations made to the CCG’s Governing Body about the future shape of services at Weston Hospital. These recommendations will be considered in October 2019.

Read the independent report

Read the summary version of the independent report

Close of Healthy Weston consultation

The Healthy Weston consultation ended at noon on Friday 14 June 2019.

Thank you to everyone who took the time to share their views with us. All the feedback will now be analysed by an independent organisation and a report will be produced to be considered fully by Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group.

We will publish this report on our website and make sure that people know when it is available to view. The report will cover:

  • Major themes from the consultation.
  • A summary of the responses about the different elements of our proposals.
  • An overview of the process.
  • An explanation of how the final decisions will be taken (including dates of meetings in public) and a timeline for implementing the chosen option.
  • How the CCG intends to address the views, feedback, comments, ideas and concerns that people raise.

The CCG’s Governing Body will meet in public to report back on the consultation, consider all the evidence in full and make a decision about the future of services at Weston General Hospital.

Views still welcome on Healthy Weston consultation

Local people are being urged to give their views on proposals to improve healthcare in and around Weston as the formal consultation enters its final week.

The Healthy Weston consultation, which will end at noon on Friday 14 June 2019, has already received more than 1,300 responses but Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group (BNSSG) is stressing the importance of local people giving their views before the deadline.

The consultation sets out a series of proposals designed to address challenges to healthcare in the area.

“It’s great that so many residents have had their say already, but it’s really important that as many people as possible take part and share their views on these important proposals,” said Dr Martin Jones, a GP at a Bournville practice, and Medical Director at BNSSG. “As well as direct responses to the consultation, we have also met over 2,500 people at various Healthy Weston events including the larger public events and community outreach meetings.”

“Several key issues have been raised consistently since the consultation began. These include travel to neighbouring hospitals, the status of proposals coming forward from some consultants at the hospital, and concern over the availability of 24/7 urgent and emergency care at the hospital."

“We have set up a Travel Working Group to respond to concerns and emphasised that 24/7 urgent and emergency care will still be provided at the hospital but in a different way."

“We have been meeting with the consultants on a regular basis and their proposals have been evaluated by an independent group of senior clinicians. Whilst they did not score as highly against the same criteria as the proposals already developed, they contained some really good ideas which we are hoping to take forward together."

“Once the consultation closes this Friday, every single response will be considered and independently evaluated before any final decision is taken,” he added

The CCG has held 18 public events across North Somerset and northern Sedgemoor since mid-February as well as meetings with NHS staff, community groups and voluntary organisations.

The last public event will take place on Thursday 13 June at 6.30pm at Weston-super-Mare Football Club, and contributions can also be made by completing an online survey.

People wishing to give their views can also write direct to Freepost HEALTHY WESTON or email

The Healthy Weston proposals being consulted on were developed by doctors, in partnership with local people and hospital staff and are designed to better serve the needs of everyone in the local area, including a growing number of frail older people, young families with children, and people affected by mental illness.

Under the proposals, 24/7 urgent and emergency care would continue to be provided at Weston Hospital, but in a different way.

The current temporary A&E opening times of 8am to 10pm would be made permanent, supported by an improved out-of-hours service and with more patients admitted directly onto wards overnight via GP referral.

The proposals out for formal consultation also feature changes to the levels of emergency surgery and critical care that can be provided at Weston Hospital.

The proposals are supported by a range of improvements to local services, including plans to provide more routine surgery, such as knee and hip operations, at Weston Hospital.

They also include enhancements to services for frail and older people, children’s urgent care services, mental health services and primary care (GP services) in the Weston and Worle area.

Come to the public event at Weston-super-Mare Football Club

Complete the online survey

Healthy Weston consultation extended

The Healthy Weston consultation has been extended to midday on Friday 14 June 2019 as a result of the election purdah period covering the local and European elections.

We have rescheduled a series of public meetings at which local people will have the opportunity to hear about and discuss our proposals to join up services for better care in Weston-super-Mare, Worle and surrounding areas.

The upcoming public meetings are listed below:

Tuesday 28th May, 6.30 – 8.30pm. The Campus, Worle

Thursday 30th May, 7 – 9pm. Nailsea Methodist Church

Tuesday 4th June, 7 – 9pm. Clevedon Community Centre & Princes Hall, Clevedon

Thursday 6th June, 6.30 – 8.30pm. Somerset Hall, Portishead

Thursday 13th June, 6.30 – 8.30pm. Weston-super-Mare Football Club

Book your place

Complete our online survey