Clinical leaders call for radical redesign of local urgent care services

Clinical leaders from across Bristol, North Somerset and South Gloucestershire have come together to call for a ‘radical redesign’ of local urgent care services.

They say that the services – which look after patients needing immediate care – face significant workforce, performance and capacity challenges and must be redesigned if they are to meet local need.

The members of the area’s strategic Clinical Cabinet (part of the Bristol, North Somerset and South Gloucestershire Sustainability and Transformation Partnership – ‘Healthier Together’) say in a joint letter issued this week to local health and care staff: “While we have much to celebrate, particularly the dedication and commitment of our staff, we also face unprecedented workforce, performance and capacity challenges with the potential to significantly affect our ability to deliver effective urgent care services as a system.”

They commit their organisations, which include local NHS trusts, GPs, community healthcare services and local authority social services, to working more closely together to deliver vital changes set out in the area’s urgent care strategy, which aims to simplify services, promote greater consistency in urgent care provision and target support on those most at need.

Commenting on the letter, Chair of the Bristol, North Somerset and South Gloucestershire Clinical Cabinet, Dr Martin Jones, said: “This is a rallying call to our colleagues across the Bristol, North Somerset and South Gloucestershire urgent care system.

“We all know that local urgent care services are experiencing exceptional demand and dealing with major workforce, capacity and performance challenges. We can’t address these challenges effectively as individual organisations but by working together to implement the aims of our local urgent care strategy, we can make a difference.”

The Clinical Cabinet will work initially on short-term changes in four areas including urgent care services for frail older adults; mental health services for people in crisis; children’s urgent care and Emergency Department demand management. As part of this commitment, the Clinical Cabinet will be working with more than 100 healthcare staff at a collaboration event in the coming weeks to develop a jointly owned urgent and emergency care plan for 2019/20. Outcomes from the event will be published soon. 

Further programmes of work will be agreed over the coming months.


Be part of the Healthier Together story

Health and Care: Your Story poster

Do you have a health and care story to tell? Can your experience help us to reimagine the future of our health and care services?

We often hear people say health and care services are under pressure and can’t continue as they are. What does this actually mean for the future of our local health and care services? How can we evolve our services so they are fit for the future? Is there more we can do as individuals and communities to keep healthy and well?

Please join us for an afternoon of discussions on Thursday 22 November, 2-5pm at The Bristol Pavilion (Gloucestershire County Cricket Club) to:

  • Talk through our vision for the future of health and care in Bristol, North Somerset and South Gloucestershire
  • Understand your experiences and what matters to you
  • Help us to shape some of our priority topics

For further information and to book your place, visit our Eventbrite ticket page.

Or give our Healthier Together Office a call: 0117 342 9282.


Come along to our ‘Health and Care: Your Story’ event

Two people having a conversation

We are inviting local people to join us on 22 November to share experiences of local health and care services.

The Health and Care: Your Story event will take place at The Bristol Pavilion (Gloucestershire County Cricket Club) and will provide a chance to:

-Understand experiences of health and care services from different people’s perspectives

-Talk through our vision for the future of health and care in Bristol, North Somerset and South Gloucestershire

-Help us to shape some of our priority topics

The event is open to anyone living and working in Bristol, North Somerset and South Gloucestershire (local people, organisations, staff, patients, carers, volunteers). To find out more or to book your free place, visit our Eventbrite ticket page.

 

Health and Care: Your Story poster
Health and Care: Your Story poster. Click to download

 


£6.5m boost for technology improvements

SmartphoneHealthier Together will receive £6.5million to support digital projects that will help improve the way health and care services are provided in Bristol, North Somerset and South Gloucestershire (BNSSG).

The funding follows Health and Care Secretary, Matt Hancock’s, commitment to investing half a billion pounds to transform the use of technology across the NHS.

Commenting on the news, Deborah El-Sayed Director of Transformation for BNSSG Clinical Commissioning Group, said: “Technology is now an embedded part of our lives and it has revolutionised the way we live. It’s critical that we harness the power of digital and technology to make our health and care services better too. Whether it is focused on supporting clinical staff or digital access for our patients and citizens, technology is a core component of our improvement efforts.

“We are already leading the way with our Connecting Care Programme – a nationally recognised award winning initiative that allows organisations to safely share health and care records. This investment will mean that we can push forward with our ambitions to maximise the benefits of digital solutions across Healthier Together.”

Healthier Together will work with NHS England to understand how the money may be used to support local projects. This could potentially include things such as:

  • Creating digital health records for children, including maternity records to work towards paperless 2020
  • Improvements in our mental health services and the support people receive
  • Consolidate existing infrastructure and create a single flexible solution, across our services, estates, geographical boundaries and organisations.

Don’t miss the party! Help us celebrate the NHS’s 70th birthday

Health and care organisations in Bristol, North Somerset and South Gloucestershire are encouraging people across the area to join in the celebrations as the NHS turns 70 on 5 July.

Julia Ross, Chief Executive of Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group and one of the Healthier Together leaders, said: “The NHS has come a long way since its launch in 1948. Medical advances and improvements to health have been phenomenal in that time, which is credit to our hard-working and passionate staff.

“The birthday celebrations are a perfect time to recognise how lucky we are as a nation to have a health service that provides high-quality support and treatment which is free at the point of access.

“Looking ahead, we need to consider how we all work together to ensure the future of our NHS and other public services for generations to come. That’s why the work of Healthier Together – our local Sustainability and Transformation Partnership is so vitally important.”

To mark this special occasion, a number of local activities are taking place, including:

- Southmead Hospital Charity will be hosting a “Big 7Tea” tea party on Thursday 5 July in the Brunel building. Staff, patients and visitors are invited to join for a cuppa and cake for a suggested donation between 10am and 2pm. With live piano music covering the seven decades, people will be encouraged to chat about their memories and take part in craft activities.

- Over the past month, North Bristol NHS Trust has been sharing daily patient and staff stories and facts of their experiences through the decades, such as the first ever IT worker who started in the 1980s, pioneering brain research using robots in the 1940s, and multiple generations of families working in different roles.

- Southmead Hospital will be hosting a memorabilia display in its Brunel building between 2 and 6 July showcasing historical photos, uniforms and kit from Southmead and Frenchay hospitals.

- Bristol University are going to light up the Wills Memorial Building on 5 July with blue light as part of the #LightUpBlue social media campaign.

NHS 70 #LightUpBlue
#LightUpBlue

- Hospitals in Bristol are in the final week of a #WhyILoveTheNHS social media campaign. They are encouraging members of the public and staff to share the reasons why they love the NHS on Twitter, Facebook and Instagram.

- Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group has created an NHS 70 video, which will be shown for the first time at their AGM on 3 July. Anyone can sign up for tickets to the AGM through Eventbrite.

- There is still time for children to enter the BNSSG-wide art competition, which closes on 5 July.

- Bristol Archives will be holding a small display (running until September) featuring documents and images exploring the development of medical care in the city, from early institutions funded by donations and philanthropy, to the transfer of services to the National Health Service in the 1940s.

NHS70 - a photo from the Bristol Archives collection
A nurse administers a polio vaccine at Bristol’s Central Health Clinic in the 1950s (Bristol Archives 40826/PUB/80)

- Sirona care & health holds an annual awards ceremony to recognise outstanding work and achievements of its staff. This year it will feature two categories to mark the 70th birthday of the NHS. The awards will be launched on 5 July and anyone can make a nomination: sirona-cic.org.uk.

- University Hospitals Bristol NHS Foundation Trust is planning tea parties for staff and volunteers, a film showing and giving away free books to celebrate the 70th birthday of the NHS. Staff, patients and visitors will have the opportunity to tell us why they love the NHS on comment boards which will be popping up around the Trust next week. You can keep up to date with UH Bristol’s NHS70 activities via the following link: uhbristol.nhs.uk/nhs70.

There are lots of ways to wish the NHS a happy birthday and show appreciation for one of the nation’s most loved institutions. From giving blood, to making an online pledge to use NHS services wisely – take a look at www.nhs70.nhs.uk for other ideas and inspiration.


Healthier Together Conference materials now available

Presentations and posters are now available to download following our first Healthier Together Conference, which took place in Bristol on 21 June 2018.

All materials can be viewed online or downloaded from our Document Hub. Alternatively, follow the handy direct links below.

Presentations

Making the vision happen – Robert Woolley, Dr Mark Pietroni, Julia Ross

Health and Care of the Future: A visualisation not a vision – Professor Sir Muir Gray

Posters

Workforce

Digital

Urgent Care

Primary Care Transformation

Prevention

Mental Health

Maternity

Integrated Community Localities

Healthy Weston

Acute Care Collaboration

Please note, these materials capture a moment in time and our work will continue to evolve over the coming weeks and months.

You can find out more about the conference by reading our recent post: Defining moment for health and social care in our area.


Defining moment for health and social care in our area

Healthier Together has demonstrated its commitment to redesign health and care services collaboratively with a conference held in Bristol on Thursday 21 June.

Around 300 people, including staff from health and social care, local councillors, volunteers and patient representatives came together to hear local leaders outline the vision for the future of health and social care in Bristol, North Somerset and South Gloucestershire.

Delegates were provided with the opportunity to have their say and input to priority areas through marketplace stalls and seminar sessions. Professor Sir Muir Gray, Director of Better Value Healthcare, also spoke at the event and emphasised the importance of working as a network across organisational boundaries.

Julia Ross, Chief Executive of Bristol, North Somerset and South Gloucestershire Clinical Commissioning Group and one of the Healthier Together leaders, said: “We were delighted to have such a great number of staff and colleagues from partner organisations come together at this milestone event in our work to improve local health and care. The NHS has stood the test of time so far, but if we want it to be here for our children and our children’s children we need it to adapt and be responsive to people’s needs now and in the future.

“Healthier Together is our local plan to ensure our services are futureproofed. To be successful we need commitment from all our partners and the public, and this event really demonstrated that.”

The Healthier Together partnership has identified a number of health and care areas to prioritise the improvement of services together over the next two years.  These are:

  • Mental health
  • Maternity
  • Urgent care
  • Healthy Weston
  • Integrated community localities
  • Acute care collaboration
  • Primary care transformation
  • Prevention
  • Workforce
  • Digital transformation.

Sir Ron Kerr, Chair of Healthier Together, added: “We are focused on making substantial improvements for local people and to ensure the sustainability of our health and care services. It is encouraging to see the breadth and depth of work that has taken place already in support of improving services. The Healthier Together conference has succeeded in bringing ny individuals together who can make this change happen and provide a shared sense of purpose.”

“As we start to move our plans into action, we will look to involve members of the public who use services to support design. We don’t have all the answers yet and want to work with the public to find the best solution to the changing and increasing needs of our communities.”

Further information and materials from the event will be published on our website soon.


Welcome to our new Healthier Together website

 

We are delighted to launch our new Healthier Together website today.

Please take a moment to look around – you will find information on what Healthier Together is all about, our leaders and frequently asked questions.

We will be launching a regular e-newsletter soon – you can sign up to the mailing list now.

This website is a work in progress and we will be adding a lot more content over the coming weeks. If you’ve any feedback on the website or you have a question, please send us an email or give us a call.


Healthier Together conference

 

 

Are you already involved in Healthier Together programmes of work? Or do you have an appetite to know more and do more to support our partnership approach to improving health and care? If the answer is yes we'd like you to come along to our first Healthier Together Conference on the 21 June 2018!

The event will be an opportunity to showcase progress so far, discuss five year plans and to enlist people to get more involved in shaping the future.

You may be a clinician, manager, local councillor, social worker, non-executive, volunteer or patient representative. We are particularly keen that attendees have enthusiasm for partnership working and a willingness to be part of at least one of the priority areas.

Our priority areas are:

  • Mental health
  • Maternity
  • Urgent care
  • Healthy Weston
  • Integrated community localities
  • Acute care collaboration
  • Primary care transformation
  • Prevention
  • Workforce
  • Digital transformation

If you’d like further information or to sign up to the event please get in touch with the Healthier Together office here.