STOP campaign launched to tackle abuse of staff

“No one should come to work and be shouted and sworn at, it’s not acceptable and has an impact on how you feel for the rest of your shift. It also makes you dread coming into work.”

These are the words of a front-line healthcare professional who has faced abusive behaviour from a patient during the coronavirus pandemic.

They come as part of a new campaign that has been launched to urge people using local health and care services to treat staff with kindness and respect as the pandemic continues.

The STOP campaign highlights the impact that abusive behaviour can have on NHS and social care staff during the course of their work.

It has been launched by local health leaders following concerns that aggressive behaviour is increasing in some health and care settings.

The campaign is being promoted across social media, waiting areas and websites over the coming weeks.

At Sirona care & health, which provides NHS funded community health services, incidents at the Minor Injury Units in Yate and Clevedon and the Urgent Treatment Centre in South Bristol are having a big impact on staff welfare.

Janet Rowse, Chief Executive, Sirona care & health, said:

“We fully understand the anxieties, stress and worry that have been caused by the ongoing pandemic and appreciate the toll that this can take on the wellbeing of all of us. My request of you is to be kind to our staff who are all working really hard in challenging circumstances to keep everyone safe.”

Speaking about the campaign, Dr Jon Hayes, local GP and Chair of Bristol, North Somerset & South Gloucestershire CCG, said:

“Any verbal or physical abuse towards staff will not be tolerated and appropriate action will be taken if it does occur.

“Our staff are doing a fantastic job caring for local people during very difficult times and continue to give their all to make sure that people receive high-quality health and care services.

“Everyone should be entitled to work in an environment where they feel safe and free from aggression or abuse.

“The majority of people treated by our staff are grateful for the first class care they receive and we’re grateful to them for continuing to give staff the respect and kindness they deserve.

“However we are hearing anecdotally of an increase in aggression and abuse towards our health and care staff in a range of settings. This is completely unacceptable and the campaign message is very clear that it won’t be tolerated under any circumstances.

“We do know that coronavirus-related precautions mean that waits for appointments and treatments may take longer, but please remember that social distancing arrangements are there to keep patients and staff safe. Please continue to be patient and treat staff with respect.”

Robert Woolley, Chief Executive at University Hospitals Bristol and Weston NHS Foundation Trust, said: “Our staff are tirelessly working to care for people in need throughout the pandemic during what continues to be an incredibly challenging year.

“The majority of patients and visitors are respectful appreciative of their efforts, but some patients and families are abusive and intimidating towards our staff. This is an ongoing issue but has got worse since the start of the pandemic.

“We will not tolerate any violence, abusive behaviour or intimidation towards our staff. Please be kind and respect our staff and colleagues working across the health and care sector.”

Evelyn Barker, Chief Executive at North Bristol NHS Trust, said: “Despite the outpouring of love for the NHS over the last year, we are unfortunately still seeing and hearing of staff dealing with abusive and intimidating behaviour from patients and family.

“Our staff are providing care around the clock to people in need, in what is an especially challenging year. Our ask is for you all to please give our colleagues the respect they deserve, and we will continue to support them in addressing behaviour that does not reflect this ask.”

Councillor Asher Craig, Deputy Mayor of Bristol City Council with responsibility for Communities, Equalities and Public Health, said: “Our keyworkers are working tirelessly to keep everybody safe, so please treat them as you’d wish to be treated, with respect. Despite a challenging year, Bristol has shown great community spirit for the most part, so let’s continue to work together and show appreciation for our frontline staff. We recognise that this year has been testing for everybody and has required huge amounts of patience with increased demand on our health care services leading to longer wait times for appointments and treatment. However, abuse is unacceptable.”

Local people can help prepare themselves for a visit to our health settings by watching this video, made with health and care staff across the system, which has been put together to show how services are keeping patients safe and what they need to think about before visiting a health site.

Support and advice is available from all providers to help people who have concerns, complaints or grievances about their care. Contact your local Patient Advice and Liaison Service who offer confidential advice, support and information on health-related matters.


Careers in healthcare

Did you know that there are over 300 different NHS careers?

Whether you want to be a healthcare assistant, a nurse, physiotherapist or doctor, or something non-clinical like a chef, accountant or administrative, our healthcare providers couldn't do it without you. The following organisations employ over 25,000 people locally, with many live vacancies for you to apply for, just click to view UHBW Careers, NBT Careers or Sirona care & health Careers.

 

 North Bristol NHS Trust

Size: 8,000 staff

CQC Rating: Rated Outstanding for Caring, Good Overall

Type of Care: Acute

Area covered: Bristol and South Gloucestershire

About the organisation: North Bristol NHS Trust is a centre of excellence in acute and trauma services and a range of specialist services. We offer pioneering and internationally recognised treatments and are a regional specialist centre for Major Trauma, Burns, Renal, Vascular, Neuromuscular, Stroke and Neonatal Care.  We have over 8,000 staff delivering exceptional healthcare for patients across multiple sites, including Southmead Hospital, Cossham Hospital, Bristol Centre for Enablement and within the local community of Bristol and South Gloucestershire.

Social media: Twitter | Facebook | Instagram | LinkedIn

Visit careers page

 

University Hospitals Bristol and Weston NHS Foundation Trust

Size: 13,000 staff

CQC Rating: Outstanding

Type of Care: Acute

Area covered: Predominantly Bristol and Weston, with specialist Cardiac, Haematology and Oncology services as well as Specialised Paediatric and Neonatal services provision for the South West region and further afield.

Area covered: Predominantly Bristol and Weston, with specialist services provided for the South West region and South Wales.

About the organisation: University Hospitals Bristol NHS Foundation Trust and Weston Area Health NHS Trust joined together as one ‘Outstanding’ organisation on 1st April 2020. Together, the Trust aims to deliver exceptional local healthcare services for local people as well as specialist services across the South West and beyond. The Bristol city centre hospitals include Bristol Royal Infirmary, Bristol Royal Hospital For Children, St Michael's Hospital, Bristol Haematology and Oncology Centre, Bristol Heart Institute, Bristol Eye Hospital, and University Of Bristol Dental Hospital. Weston General Hospital provides general acute services for Weston locality and South Bristol Community Hospital delivering rehabilitation and day case facilities for residents in South Bristol.

Social media: Twitter | Facebook | Instagram | LinkedIn

 Visit careers page

 

Organisation name: Sirona care & health

Size: 4,000 staff

CQC Rating: Rated Outstanding for Caring, Good Overall

 

Type of Care: Community

Area covered: Bristol, North Somerset and South Gloucestershire with residential and extra care facilities in Bath and North East Somerset

About the organisation: Sirona care & health is a not-for-profit organisation funded by the NHS and Local Authorities. It provides high quality, specialist health and care services in local communities to help people remain well and independent. Our staff work to ensure people know they are valued, respected, supported and safe and we are committed to listening to individuals, learning from them and adapting to provide the care and support people need now and into the future.

Social media: Twitter | Facebook | Instagram | LinkedIn

Visit careers page

 

Check back for upcoming career events coming soon


CAREERS: Nurses share real-life stories during online event

An online careers event for nurses was a great success with colleagues from across health and care sharing their passion and real-life stories of the profession.

Nurse Sarah who is Deputy Head of Nursing, NMSK, at North Bristol NHS Trust shared a truly heart-warming story of a patient she helped resuscitate who she then met some time later, by co-incidence, in a restaurant where he was celebrating his birthday. Watch the full video below.

 

 

We will soon post more first-hand videos to this page including a student nurse talking about his experience of studying for a nursing degree, and a care nurse talking about her role improving the life experience of patients.

If you would like to find out more about a career in health and care in the Bristol area, please sign up for our next online careers session on Tuesday 18 August 10am, when we will be showcasing the wide variety of roles available in local health and care organisations with speakers from hospitals, care homes, GP surgeries, the apprenticeship service, and community care.

This event is not age limited but will particularly benefit 16 to 24 year olds within the Bristol, North Somerset and South Gloucestershire region.

Click here to book your place.

 

 


CAREERS: Online health and care events coming soon

Two online careers events are planned to showcase opportunities in health and social care in the Bristol, North Somerset, and South Gloucestershire area.

The first, taking place on Wednesday 12 August, is titled Find Your Purpose: Become a Nurse and will be streamed on Facebook Live at 10am.

It is hosted by the Healthier Together partnership and will include information and discussion on nursing degree programmes now available.

A number of places on nursing programmes will start in September making this a great time to hear from nurses about their own job experiences including tackling the local COVID-19 response.  Planned speakers will include registered nurses, student nurses, placement officers, UWE, and a senior nurse.

Click here to reserve your place for 12 August.

The second event, on Tuesday 18 August, is a virtual careers event showcasing all the current and future vacancies available across a wide range of local health and care organisations.

This will focus on providing young people with the information and support they need to start a career journey in health and social care. It will feature speakers from hospitals, care homes, GP surgeries, the apprenticeship service, and community care.

Both events will allow you to hear from staff and employers about exciting roles.  You will be able to ask questions, connect with organisations, and build the knowledge you need to progress.

These events are not age limited but will particularly benefit 16 to 24 year olds within the Bristol, North Somerset and South Gloucester region.

Click here to reserve your place for 18 August.


Staff Education & Training

Healthier Together Learning Academy

Facilitating Integrated Learning and Development for the Health and Social Care Workforce across Bristol, North Somerset and South Gloucestershire.

The Healthier Together Learning Academy is a network for health and care organisations across Bristol, North Somerset and South Gloucestershire to collaborate to coordinate learning and development for staff.

Our Vision is to develop and promote an integrated, consistent and transformational model of learning and development, education and training, able to equip our workforce with the necessary skills, knowledge and competency for exceptional care of our local communities; ensuring skills are mapped to what our communities need.

We are currently working on

  • A system to transfer staff training records from one organisation to another
  • Exciting new models of continuous professional development
  • Creative Apprenticeships
  • Partnering with local community adult education centres, schools, colleges and education providers
  • Supporting Traineeships and T-Levels
  • Preparing for the Raising Aspirations Event
  • Aligning with new model of Primary Care Training Hub and Primary Care Networks in the Community
  • Creative models of practice placements for health and social care students
  • Creating a resource for eLearning, Clinical Skills and Sim training and a model of local delivery through education and development centres across BNSSG.
  • Developing a programme of functional and life skills, numeracy, literacy and digital skills for access to careers in health & social care
  • A Care Certificate programme to help staff move between health and social care
  • Learning Disability & Autism Awareness Training
  • Providing health & social care careers information
  • Making Every Contact Count

Please do contact us if you would like to know more:

The Learning Academy at the Healthier Together Office
Level 4, South Plaza, Marlborough Street, Bristol, BS1 3NX

T: 0117 900 2583

E: Healthier together mailbox


Schools and colleges

Work experience update across Bristol, North Somerset and South Gloucestershire

Due to the COVID-19 response, the majority of health and social care organisations within the BNSSG area have decided to pause their work experience programmes until further notice. This decision has been made to protect the health of external visitors, such as work experience students, from any unnecessary risks. At this stage, we cannot make any guarantees but when the situation improves, we will look into re-starting work experience where possible.

Please keep an eye on this page for further updates as the situation changes. When work experience does restart this page will provide information about how and where to apply.


Peloton

Welcome to the Peloton system leadership development programme

We are delighted to offer an opportunity for those across our partnership to apply to join the third wave of Peloton, the System Leadership Development Programme for Bristol, North Somerset and South Gloucestershire.

Peloton is a leadership development programme, designed to equip senior leaders with the skills, relationships, networks and mindsets to go Further Together, leading the shift towards a more integrated approach to health and care across BNSSG.  This collaborative approach is critical to support our ambition of becoming a thriving Integrated Care System.

The programme is appropriate for:

  • Clinicians, professionals and managers leading change across multiple partner organisations
  • Director and Associate Director level colleagues in partner organisations, including PCN Clinical Directors

We will work virtually (at least for the time being), although the learning will be immersive, personal and practical – so you need to be able to commit to participating fully and make yourself available for all the programme dates – these are detailed in the prospectus.

What’s in it for me?

Wave Two is still currently underway, however here’s some statistics from the first ‘Wave One’ programme.

• Over 80% of respondents agreed that they had significantly improved their ability to ‘See the System’
• Participants with ‘Strong awareness’ of BNSSG health and care priorities increased from 18% at the launch event, to nearly 70% by the close
• Confidence to influence BNSSG health and care priorities more than doubled
• Those with a strong network across the system nearly doubled, increasing from 44% to 82%
• Marked shift in ability to work in more agile, emergent ways
• Significant increases in core system leadership skills of coaching, listening, collaboration and navigating complexity

Like to find out more?

This prospectus has all the information you need, including all the programme dates:

Download the Peloton Wave Three Prospectus

Want to apply?

Once you have read the prospectus, click this link to register your application. Please ensure you have approval from your manager before applying.

The deadline is Monday 11th January 2021. Please contact Linda Gorton if you have any questions.


Newly Qualified And Soon To Be Qualified Nurses

Welcome to all newly qualified and soon to be qualified nurses

Whether you are on your final year placements, or have recently qualified as a nurse, the Healthier Together partnership (which includes North Bristol NHS Trust (NBT), University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) and Sirona care & health) look forward to welcoming you to work with us in the near future.

We are delighted to confirm that we are offering all nurses graduating in 2020/21, who have been on placement at Healthier Together organisations, a guaranteed interview*.

Completing your placement out of the region? No problem, we’d love for you to join us at one of our engagement events (see below) to find out more.

To request an interview please fill and send the form further down this page.

* Whilst all applications are welcome, unfortunately a guaranteed interview cannot currently be offered at Bristol Royal Hospital for Children or the Neonatal Intensive Care Unit at St Michael’s and Southmead Hospital.

Already got a job offer?

Already got a job? You don’t have to do anything at all, however if you have had a change of heart, you are of course welcome to attend any of our engagement events to find out more about careers with other Healthier Together partners.

Want to stay where you are?

If you are already in a placement at any of our organisations and know the area you would like to start working in once qualified, please speak to your area Matron or nurse recruitment lead who can help support you through the application process.

Upcoming nurse engagement events

New events for 2021 will be posted here.

Find out more about how our organisations can support you in your career, by joining us at one of our Nurse Career Engagement Events. You will be able to find out more about our excellent preceptorship programmes and career pathways to support you as you begin your nursing career.

With over 48,000 staff and ten organisations including North Bristol NHS Trust, University Hospitals Bristol and Weston NHS Foundation Trust and Sirona care & health, we have a wide range of opportunities and an array of specialisms available once you have completed and passed your nursing degree. Join us at an event to hear more from our staff and to explore what we have to offer.

 

 

 

University Hospitals Bristol and Weston NHS Foundation Trust events – click here to secure your place

North Bristol NHS Trust events – click here to secure your place

Sirona care & health careers – click here

If you have not yet decided where you would like to work, we would recommend attending engagement events which you can find by clicking on the links above. If you do know where you would like to start your career, fill in the form below and your preferred organisation will be in touch.

Interview Request Form

Please note: information submitted in interview application forms will be shared with the central recruitment teams at BNSSG organisations (UHBW, NBT and Sirona) in order to ensure your enquiry is managed in the most efficient way, you should then be contacted by your preferred choice. Our website privacy policy can be found here. All photographs on this page were taken prior to COVID-19 ie before social distancing rules were introduced.


Our Healthier Together team is growing - latest job vacancies

Over the coming months our Healthier Together team will be expanding slightly and we are currently recruiting to a number of positions. Full job descriptions and details of how to apply are available on the NHS Jobs website or via the direct links below:

Healthier Together Academy Project Manager (full time, permanent position) – closing date 19 September, interview date 8 October

Healthier Together Programme Manager (full time, permanent position) – closing date 19 September, interview date 9 October

Healthier Together Project Officer (full time, permanent position) – closing date 19 September, interview date 7 October


We are recruiting!

We are currently recruiting to a number of positions within the Healthier Together team. Full job descriptions and details of how to apply are available on the NHS Jobs website or via the direct links below:

Healthier Together System Transformation Lead (full time, permanent position) – closing date 8 September, interview date 19 September

Healthier Together Communications & Engagement Lead (full time, 12 months maternity cover) – closing date 3 September, interview date 12 September

Healthier Together Programme Administrator (full time, permanent position) – closing date 2 September, interview date 12 September

Over the coming months our Healthier Together team will be expanding slightly. Links to the job adverts will be posted on our website as and when they go live.