BNSSG Healthier Together

Public urged to use NHS services wisely with local services under sustained pressure

 

Health leaders in Bristol, North Somerset and South Gloucestershire (BNSSG) are urging people to use the right NHS service for their needs.

The call comes after continued high levels of attendances at local urgent and emergency care services over several days.

Health and care services in the area are experiencing significant pressures, especially in local A&E departments and hospital wards. The NHS and local authorities are working together to manage demand and ensure patients continue to receive safe and effective care.

Local people can help to reduce pressure by using the most appropriate NHS service for their needs and helping loved ones in hospital to return home as soon as they are fit for discharge.

GP practices, minor injuries units, pharmacies and NHS111 are all open and available to help with non-emergency conditions.

David Jarrett, Chief Delivery Officer at NHS Bristol, North Somerset and South Gloucestershire Integrated Care Board said:

“We are experiencing increasing pressure within our health and care system and hospitals, GP practices, community and social care services are working together to make sure that patients continue to receive safe and effective care.

“We monitor pressures across our system together on a daily basis and have well-rehearsed plans in place to manage demand and maintain the flow of patients through local hospitals.

“We have already implemented measures including opening extra bed capacity within hospitals, and prioritising prompt discharge for patients who are medically fit to leave hospital.

“Members of the public can also help us to help them, by using the right NHS services for their needs and supporting loved ones to leave hospital once they are ready for discharge.

“If you think you need help urgently but aren’t sure where to go, please contact NHS 111 online, or by phone, to be connected with the right service for your needs.”

Alternatives to A&E

NHS 111 is for people who urgently need medical help or advice, but it’s not a life-threatening situation. It’s available 24 hours a day, 7 days a week and can be accessed online or by phone. The service can book an appointment for patients to see a GP out of hours if clinically appropriate. Visit 111.nhs.uk/ or call 111.

Minor injuries units and urgent care centres are available at South Bristol Community Hospital, Clevedon and Yate offering treatment of minor injuries such as strains, sprains and broken bones, without a trip to A&E. More information is available on the Sirona care & health website.

Pharmacists provide confidential, expert advice and treatment for a range of common health conditions and will be able to help you decide if you need to see a GP or other health service if necessary. Pharmacists can also now supply some prescription medicine without you needing to see a GP. The new Pharmacy First service offers treatment for seven common conditions including sinusitis, sore throats, acute earache, infected insect bites, impetigo, shingles and uncomplicated urinary tract infections.