{"id":30930,"date":"2019-09-26T23:00:00","date_gmt":"2019-09-26T22:00:00","guid":{"rendered":"https:\/\/bnssghealthiertogether.org.uk\/library\/management-of-compliments-general-enquiries-and-complaints-policy\/"},"modified":"2019-09-26T23:00:00","modified_gmt":"2019-09-26T22:00:00","slug":"management-of-compliments-general-enquiries-and-complaints-policy","status":"publish","type":"library","link":"https:\/\/bnssghealthiertogether.org.uk\/pl\/library\/management-of-compliments-general-enquiries-and-complaints-policy\/","title":{"rendered":"Zarz\u0105dzanie komplementami, og\u00f3lnymi zapytaniami i polityk\u0105 skarg"},"content":{"rendered":"<p>Celem niniejszej polityki jest zapewnienie, \u017ce wdro\u017cono solidny system zarz\u0105dzania pochwa\u0142ami, og\u00f3lnymi zapytaniami i skargami kierowanymi do CCG, okre\u015blenie sposobu, w jaki CCG b\u0119dzie otwarcie i bezstronnie rozpatrywa\u0107 og\u00f3lne zapytania, skargi i pochwa\u0142y, udokumentowanie sposobu, w jaki CCG, a w stosownych przypadkach ca\u0142y lokalny system opieki zdrowotnej, wyci\u0105gnie wnioski z otrzymanych opinii, oraz podsumowanie sposobu, w jaki opinie s\u0105 wykorzystywane.&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>The purpose of this policy is to provide assurance that a robust system is in place to manage compliments, general enquiries and complaints made to the CCG, to outline how the CCG will handle general enquiries, complaints and compliments in an open and unbiased way, to document how the CCG and where appropriate, the wide [&hellip;]<\/p>\n","protected":false},"featured_media":0,"parent":0,"template":"","categories":[280,285],"class_list":["post-30930","library","type-library","status-publish","hentry","category-integrated-care-board","category-policies-and-strategies"],"acf":[],"_links":{"self":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/pl\/wp-json\/wp\/v2\/library\/30930","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/pl\/wp-json\/wp\/v2\/library"}],"about":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/pl\/wp-json\/wp\/v2\/types\/library"}],"version-history":[{"count":0,"href":"https:\/\/bnssghealthiertogether.org.uk\/pl\/wp-json\/wp\/v2\/library\/30930\/revisions"}],"wp:attachment":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/pl\/wp-json\/wp\/v2\/media?parent=30930"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/pl\/wp-json\/wp\/v2\/categories?post=30930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}