{"id":12032,"date":"2024-10-10T10:27:47","date_gmt":"2024-10-10T09:27:47","guid":{"rendered":"https:\/\/bnssghealthiertogether.org.uk\/?page_id=12032"},"modified":"2026-02-25T13:48:07","modified_gmt":"2026-02-25T13:48:07","slug":"our-uses-of-information","status":"publish","type":"page","link":"https:\/\/bnssghealthiertogether.org.uk\/ps\/integrated-care-board\/contact-us\/privacy-notice\/our-uses-of-information\/","title":{"rendered":"\u0632\u0645\u0648\u0696 \u062f \u0645\u0639\u0644\u0648\u0645\u0627\u062a\u0648 \u06a9\u0627\u0631\u0648\u0644"},"content":{"rendered":"<div class=\"assembler_default-group assembler_module_group assembler_default-group_1 assembler_module_group_1\"><div class=\"assembler_module_area assembler_module_area_1\"><div class=\"assembler_table-of-contents-module assembler_module assembler_table-of-contents-module_1 assembler_module_1  transparent\"><a tabindex=\"-1\" title=\"Section titled module-1\" id=\"module-1\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-1\" class=\"anchor\"><span class=\"hidden\">Section titled module-1<\/span><\/a><!-- Template found for table-of-contents-module - Template: template-table-of-contents - Matched: _only -->\r\n<section class=\"w-full mx-auto max-w-content border-b border-pale-grey pt-6 sm:pt-12 pb-3 sm:pb-6\">\r\n    <div class=\"entry-content w-full\">\r\n    <h1>Privacy notice<\/h1>\n<p>Contents<\/p>\n    <div class=\"navigation-list\">\r\n                    <ul>\r\n                      <li class=\"text-sm\">\r\n                              <a href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/integrated-care-board\/contact-us\/privacy-notice\/\" class=\"text-sm underline-offset-4 font-normal hover:!underline-4\">\r\n                                                                Privacy notice                                <\/a>\r\n                          <\/li>\r\n                                <li class=\"text-sm\">\r\n                                                              Our uses of information                            <\/li>\r\n                      <li class=\"text-sm\">\r\n                              <a href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/integrated-care-board\/contact-us\/privacy-notice\/record-of-processing\/\" class=\"text-sm underline-offset-4 font-normal hover:!underline-4\">\r\n                                                                Population health management record of processing activities                                <\/a>\r\n                          <\/li>\r\n                  <\/ul>\r\n          <\/div>\r\n  <\/div>\r\n<\/section><\/div><!-- .assembler_table-of-contents-module.assembler_module.assembler_table-of-contents-module_1.assembler_module_1..transparent --><div class=\"assembler_text-module assembler_module assembler_text-module_2 assembler_module_2  transparent\"><a tabindex=\"-1\" title=\"Section titled module-2\" id=\"module-2\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-2\" class=\"anchor\"><span class=\"hidden\">Section titled module-2<\/span><\/a><!-- Template found for text-module - Template: template-text - Matched: _only --><section class=\"w-full mx-auto max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6\">\r\n  <div class=\"entry-content w-full !px-0 max-w-small\">\r\n        <h1>Our uses of information<\/h1>\n<p>These are the key scenarios when NHS Bristol, North Somerset and South Gloucestershire ICB might use your data and information, the reason we do so and some information about how we use it.<\/p>\n<p>This information was last updated in December 2025.<\/p>\n  <\/div>\r\n  <\/section><\/div><!-- .assembler_text-module.assembler_module.assembler_text-module_2.assembler_module_2..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_3 assembler_module_3  transparent\"><a tabindex=\"-1\" title=\"Section titled module-3\" id=\"module-3\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-3\" class=\"anchor\"><span class=\"hidden\">Section titled module-3<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    Complaints    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <h3>What we do<\/h3>\n<p>When we receive a complaint from somebody we make up a file containing the details of the complaint. This normally contains the identity of the complainant and any other individuals involved in the complaint.<\/p>\n<p>We will only use the personal information we collect to process the complaint and to check on the level of service being provided. We usually have to disclose the complainant\u2019s identity to whoever the complaint is about. This is inevitable where, for example, the accuracy of a person\u2019s record is in dispute.<\/p>\n<p>If a complainant doesn\u2019t want information identifying him or her to be disclosed, we will try to respect that. However, in some cases it might not be possible to handle a complaint on an anonymous basis.<\/p>\n<p>We will keep personal information contained in complaint files in line with NHS retention policy. It will be retained in a secure environment and access to it will be restricted according to the \u2018need to know\u2019 principle.<\/p>\n<h3>What we use<\/h3>\n<h4>Data Type<\/h4>\n<p>Personal Confidential Data \u2013 may include Primary and Secondary Care Data.<\/p>\n<h4>Legal Basis<\/h4>\n<p>We will rely on our public task, UK GPDR Article 6(1)(e), to process your personal data for the purpose of managing a complaint you make to us.<\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_3.assembler_module_3..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_4 assembler_module_4  transparent\"><a tabindex=\"-1\" title=\"Section titled module-4\" id=\"module-4\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-4\" class=\"anchor\"><span class=\"hidden\">Section titled module-4<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    Freedom of Information    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <h3>What we do<\/h3>\n<p>Where we receive a request from you under the Freedom of Information Act 2000, we will use your name and correspondence address to discuss your request with you and to provide a response.<\/p>\n<h3>What we use<\/h3>\n<h4>Data Type<\/h4>\n<p>Personal Confidential Data \u2013 may include Primary and Secondary Care Data.<\/p>\n<h4>Legal Basis<\/h4>\n<p>We will rely on our legal obligation under Freedom of Information Act 2000 to process your personal data for the purpose of managing a Freedom of Information Request you make to us.<\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_4.assembler_module_4..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_5 assembler_module_5  transparent\"><a tabindex=\"-1\" title=\"Section titled module-5\" id=\"module-5\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-5\" class=\"anchor\"><span class=\"hidden\">Section titled module-5<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    Funding treatments    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <h3>What we do<\/h3>\n<p>We will collect and process your personal information where we are required to fund specific treatment for you for a particular condition that is not already covered in our contracts. This might be called an Exceptional Funding Request (EFR).<\/p>\n<h3>What we use<\/h3>\n<h4>Data Type<\/h4>\n<p>Personal Confidential Data \u2013 may include Primary and Secondary Care Data.<\/p>\n<h4>Legal Basis<\/h4>\n<p>The clinical professional who first identifies that you may need the treatment will explain to you the information that we need to collect and process. They\u2019ll tell you what we need for us to assess your needs and commission your care, and will gain your agreement to engage in the process. We rely on our public task, UK GDPR Article 6(1)(e) and Article 9(2)(h) &#8211; management of health and social care services, as our legal basis for processing your information where an application is made for treatment. We also rely on consent (Article 6(1)(a) as a clinician might first obtain the patient&#8217;s explicit consent before submitting the EFR to collect and process the necessary personal and health information for the assessment.<\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_5.assembler_module_5..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_6 assembler_module_6  transparent\"><a tabindex=\"-1\" title=\"Section titled module-6\" id=\"module-6\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-6\" class=\"anchor\"><span class=\"hidden\">Section titled module-6<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    Continuing Healthcare (CHC)    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <h3>What we do<\/h3>\n<p>We will collect and process your identifiable information where you have asked us to undertake assessments for Continuing Healthcare (a package of care for those with complex medical needs) and commission resulting care packages. This is also relevant for Funded Nursing Care (FNC) which follows a similar process.<\/p>\n<h3>What we use<\/h3>\n<h4>Data Type<\/h4>\n<p>Personal Confidential Data \u2013 may include Primary and Secondary Care Data.<\/p>\n<h4>Legal Basis<\/h4>\n<p>The clinical professional who first sees you to discuss your needs will explain to you the information that they need to collect and process for us to assess your needs and commission your care and gain your agreement to engage with the process. In relation to processing of your personal data, we rely on the public task of the ICB to commission the Continuing Healthcare function for the population of Bristol, North Somerset and South Gloucestershire, UK GDPR Article 6(1)(e) and 9(2)(h) \u2013 management of health and social care services. We also rely on consent (Article 6(1)(a) as a clinician might first obtain the patient&#8217;s explicit consent before submitting CHC to collect and process the necessary personal and health information for the assessment.<\/p>\n<p>The Funded Care Team have commissioned UB Healthcare Ltd to undertake new assessments for the ICB.<\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_6.assembler_module_6..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_7 assembler_module_7  transparent\"><a tabindex=\"-1\" title=\"Section titled module-7\" id=\"module-7\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-7\" class=\"anchor\"><span class=\"hidden\">Section titled module-7<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    Safeguarding    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <h3>What we do<\/h3>\n<p>We collect and process identifiable information where we need to assess and evaluate any safeguarding concerns. We will share relevant information with other organisations where there is a safeguarding concern.<\/p>\n<h3>What we use<\/h3>\n<h4>Data Type<\/h4>\n<p>Personal Confidential Data \u2013 may include Primary and Secondary Care Data.<\/p>\n<h4>Legal Basis<\/h4>\n<p>The ICB has a statutory duty to undertake safeguarding activity for example, to protect the safety and welfare of vulnerable children and adults. We will rely on the public task legal basis to process personal data for this purpose. UK GDPR Article 6(1)(e) and 9(2)(h) \u2013 management of health and social care.<\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_7.assembler_module_7..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_8 assembler_module_8  transparent\"><a tabindex=\"-1\" title=\"Section titled module-8\" id=\"module-8\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-8\" class=\"anchor\"><span class=\"hidden\">Section titled module-8<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    Summary Care Records    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <h3>What we do<\/h3>\n<p>The NHS uses an electronic record called the Summary Care Record (SCR) to support patient care. The SCR is a copy of important information from your GP record. It provides authorised care professionals with faster, secure access to essential information about you when you need care. A log is updated whenever a care professional accesses your SCR.<\/p>\n<h3>What we use<\/h3>\n<h4>Data Type<\/h4>\n<p>Personal Confidential Data \u2013 Primary Care Data<\/p>\n<h4>Legal Basis<\/h4>\n<p>ICB staff will only access Summary Care Records in very limited circumstances, the legal basis for access to information for these functions is public task, UK GDPR Article 6(1)(e) and 9(2)(h) \u2013 management of health and social care services.<\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_8.assembler_module_8..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_9 assembler_module_9  transparent\"><a tabindex=\"-1\" title=\"Section titled module-9\" id=\"module-9\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-9\" class=\"anchor\"><span class=\"hidden\">Section titled module-9<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    Risk Stratification    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <h3>What we do<\/h3>\n<p>Risk stratification is a process for identifying and managing patients who are at high risk of emergency hospital admission. Typically, this is because patients have a long term condition such as Chronic Obstructive Pulmonary Disease.<\/p>\n<h3>What we use<\/h3>\n<h4>Data Type<\/h4>\n<p>Personal Confidential Data and Pseudonymised \u2013 may include Primary and Secondary Care Data<\/p>\n<h4>Legal Basis<\/h4>\n<p>We are committed to conducting risk stratification effectively, in ways that are consistent with the laws that protect your confidentiality.<\/p>\n<p>The UK GDPR legal basis for this activity is public task of the ICB, Article 6(1)(e) and 9(2)(h) \u2013 management of health and social care services.<\/p>\n<h4>Commissioning Benefits<\/h4>\n<p>NHS England encourages ICBs and GPs to use risk stratification tools as part of their local strategies for supporting patients with long-term conditions and to help and prevent avoidable admissions.<\/p>\n<p>Knowledge of the risk profile of our population will help us to commission appropriate preventative services and to support quality improvement in partnership with our GP practices.<\/p>\n<h4>Data Processing activities for Risk Stratification<\/h4>\n<p>Risk stratification tools use various combinations of historic information about patients, for example, age, gender, diagnoses and patterns of hospital attendance and admission.<\/p>\n<p>We will use pseudonymised information to understand the local population needs. GPs will be able to identify which of their patients are at risk to offer a preventative service to them.<\/p>\n<p>Risk Stratification involves profiling, but there is no automated decision making, no decision is taken about any individual without a \u2018human view\u2019 of the information.<\/p>\n<p>The ICB also commissions third party analytic partners (Prescribing Services Ltd and One Care) to conduct risk stratification on behalf of itself and its GP practices. Data is extracted from your GP\u2019s clinical computer system, automatically processed and only your GP can view the outcome, matching results against patients on their system. The ICB has implemented strict security controls to protect your confidentiality.<\/p>\n<p>If you do not wish for information about you to be included in our risk stratification programme, please contact your GP Practice. They can add a code to your records that will stop your information from being used for this purpose.<\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_9.assembler_module_9..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_10 assembler_module_10  transparent\"><a tabindex=\"-1\" title=\"Section titled module-10\" id=\"module-10\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-10\" class=\"anchor\"><span class=\"hidden\">Section titled module-10<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    Invoice processing    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <h3>What we do<\/h3>\n<p>A small amount of information that could identify you is used within a secure area, known as a Controlled Environment for Finance (CEfF). This is so that the organisations that have provided you with care or treatment are reimbursed correctly \u2013 known as Invoice Validation. This controlled area is within the ICB.<\/p>\n<h3>What we use<\/h3>\n<h4>Data Type<\/h4>\n<p>Personal Confidential Data \u2013 may include Primary and Secondary Care Data<\/p>\n<h4>Legal Basis<\/h4>\n<p>A<a href=\"https:\/\/www.hra.nhs.uk\/approvals-amendments\/what-approvals-do-i-need\/confidentiality-advisory-group\/\" rel=\"noopener\"> Section 251 exemption<\/a> enables us to process patient identifiable information without patient consent for the purposes of invoice validation.<\/p>\n<p>Section 251 applications are approved by the Secretary of State for Health, who imposes tight conditions on what information can be processed and by whom.<\/p>\n<p>On behalf of ICBs, NHS England made a Section 251 application, which was approved by the Secretary of Health for invoice validation, and extended until September 2025 to allow time for systems to be established to ensure that personal confidential data is processed lawfully.<\/p>\n<p>Section 251 approval means we rely on the UK GDPR public task legal basis for this processing activity. Articles 6(1)(e) and 9(2)(h) \u2013 management of health and social care services.<\/p>\n<h4>Commissioning Benefits<\/h4>\n<p>Where we pay for care we may ask for evidence before paying. In such instances, we may use your personal confidential data to ensure that we are paying the right organisation the right amount for the right service(s) to the right people.<\/p>\n<h4>Processing Activities<\/h4>\n<p>We take relevant organisational and technical measures to ensure the information we hold is secure, restricting access to information to authorised personnel and protecting personal\/confidential information held on equipment such as computers with passwords\/encryption. We use the minimum amount of information about you and we\u2019ll only use personal identifiable information when necessary.<\/p>\n<p>NHS Shared Business Services (SBS), based in Wakefield, are involved in the processing of most of our invoices on a daily basis.<\/p>\n<p>You can find out more about them at <a href=\"https:\/\/www.sbs.nhs.uk\/\" rel=\"noopener\">Shared Business Services<\/a>.<\/p>\n<p>SBS provide this service via a contract with NHS England, which requires them to meet information governance standards.<\/p>\n<p>SBS receive invoices from suppliers of goods and services to process on behalf of the ICB. They do not need and should not receive any patient confidential data to do this.<br \/>\nFor other invoices, the invoice validation process may currently involve us occasionally using your name or initials.<\/p>\n<p>Where possible, we use GP Practice codes (each GP Practice has one and use of this confirms services are being provided to our patients) and\/or another agreed identifier which does not include personal confidential data.<\/p>\n<p>Commissioners, like us, have a duty to detect, report and investigate any incidents where there has been a breach of confidentiality. If we receive any invoices which include personal confidential data we have a responsibility to work with suppliers to ensure that the invoices do not breach patient confidentiality.<\/p>\n<p>NHS England has published guidance on <a href=\"https:\/\/www.england.nhs.uk\/ig\/in-val\/invoice-validation-faqs\/\" rel=\"noopener\">how invoices must be processed<\/a>.<\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_10.assembler_module_10..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_11 assembler_module_11  transparent\"><a tabindex=\"-1\" title=\"Section titled module-11\" id=\"module-11\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-11\" class=\"anchor\"><span class=\"hidden\">Section titled module-11<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    Patient and public involvement    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <h3>What we do<\/h3>\n<p>If you have asked us to keep you informed and up to date about our work or if you are actively involved in our engagement and consultation activities or patient participation groups, we will collect and process personal confidential data which you share with us. We will only use your information for involvement purposes. You can opt out at any time by <a href=\"https:\/\/bnssg.icb.nhs.uk\/contact-us\/\" rel=\"noopener\">contacting us<\/a>.<\/p>\n<p>In situations where the ICB uses the SurveyMonkey survey platform to involve people and communities in its work, data will be temporarily stored in the United States (US). This is a result of the SurveyMonkey platform being based in the US. A Data Processing Agreement (DPA) is in place between the ICB and SurveyMonkey.<\/p>\n<p>Members of the public can also ask questions of the ICB Board at meetings in public. By submitting a question, you are giving consent for the ICB to share relevant information with the necessary Department to enable a response to be provided.<\/p>\n<h3>What we use<\/h3>\n<h4>Data Type<\/h4>\n<p>Personal Confidential Data \u2013 may minimal include Primary and Secondary Care Data that you have provided to us.<\/p>\n<h4>Legal Basis<\/h4>\n<p>We will rely on your consent for this purpose, or where the ICB has a duty to consult with the public, we reply on the public task legal basis to process personal data for this purpose. UK GDPR Article 6(1)(e) and 9(2)(h) \u2013 management of health and social care.<\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_11.assembler_module_11..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_12 assembler_module_12  transparent\"><a tabindex=\"-1\" title=\"Section titled module-12\" id=\"module-12\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-12\" class=\"anchor\"><span class=\"hidden\">Section titled module-12<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    The Referral Service    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <h3>What we do<\/h3>\n<p>The Referral Service is a team of local clinicians and administrators who support your GP in finding the best care available for you. The Service will process information about patients to advise GPs, make referrals and suggest treatments.<\/p>\n<h3>What we use<\/h3>\n<h4>Data Type<\/h4>\n<p>Personal Confidential Data \u2013 may include Primary and Secondary Care Data.<\/p>\n<h4>Legal Basis<\/h4>\n<p>Our legal basis for processing information for this purpose is public task as it is directly linked to the provision of care, wherever possible the clinical professional who first sees you to discuss your needs will explain to you the information that they need to collect and process for us to provide this service.<\/p>\n<p>The UK GDPR Article 6(1)(e) and 9(2)(h) \u2013 management of health and social care services is relied upon to cover this activity.<\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_12.assembler_module_12..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_13 assembler_module_13  transparent\"><a tabindex=\"-1\" title=\"Section titled module-13\" id=\"module-13\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-13\" class=\"anchor\"><span class=\"hidden\">Section titled module-13<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    Connecting Care    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <h3>What we do<\/h3>\n<p><a href=\"https:\/\/bnssghealthiertogether.org.uk\/your-health\/connecting-care\/staff-and-partners\/\">Connecting Care<\/a> is a local, electronic record allowing health and social care professionals who are directly involved in your care to share a summary of information about you. It enables them to coordinate your care more efficiently.<\/p>\n<p>Connecting Care contains Personal Confidential Data which only available in health settings across Bristol, North Somerset and South Gloucestershire. It can only be accessed by authorised staff with a legitimate legal basis.<\/p>\n<p>Connecting Care only shares:<\/p>\n<ul>\n<li>who is involved in your care<\/li>\n<li>any allergies you have<\/li>\n<li>your medications<\/li>\n<li>recent appointments you have attended<\/li>\n<li>diagnoses<\/li>\n<\/ul>\n<p>Connecting Care has been established to share important health and social care information to support the care of the wider Bristol population. Your contact with local Connecting Care NHS Partner Organisations may result in them seeking your consent to participate in a research study. Where you have consented to participate in such a study, the research team may access the information held by GPs and Hospital Trusts through Connecting Care to ensure that your participation (or those that you are responsible for) will not put you at risk of increased harm, and is suitable for the aims of the study. If you later choose to withdraw from the study, the research team will discuss the use of your information with you. As part of the consent process, the research team will inform you of the information they would seek access to.<\/p>\n<p>Connecting Care will also be used to carry out the ICB obligation to carry out Disease and Infection Control surveillance.<\/p>\n<h3>What we use<\/h3>\n<h4>Data Type<\/h4>\n<p>Personal Confidential Data \u2013 may include Primary and Secondary Care Data.<\/p>\n<h4>Legal Basis<\/h4>\n<p>Within the ICB we will only access information on Connecting Care for direct care, disease, surveillance and safeguarding purposes or for the management of health services. Therefore we will rely on a statutory basis rather or consent to process information for this use. The UK GDPR Article 6(1)(e) and 9(2)(h) \u2013 management of health and social care services is relied upon to cover this activity.<\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_13.assembler_module_13..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_14 assembler_module_14  transparent\"><a tabindex=\"-1\" title=\"Section titled module-14\" id=\"module-14\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-14\" class=\"anchor\"><span class=\"hidden\">Section titled module-14<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    Federated Data Platform (FDP) and Products    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <p>As part of its responsibility for planning health services for its local population, NHS Bristol, North Somerset and South Gloucestershire ICB use this product to support and improve the way health and care services are managed for the local population. The FDP is a NHSE led initiative, having a national instance of the data platform as well as a local instance of the data platform to analyse and plan health and care for the local population.<\/p>\n<h4><strong>Local Analytical Hub<\/strong><\/h4>\n<p>NHS Bristol, North Somerset and South Gloucestershire ICB uses this product to support and improve the way health care services are managed for the local population. The Local Analytical Hub (LAH) enables ICB analysts across the area where you live to work together to understand the health and care issues to help identify the actions they can take to improve your local health and care services. The information about you is treated to make you de-identified, and the data within the workspaces allows analysts in the Integrated Care Board (ICB) to understand the use of health and care services, identify where there are problems with delivery of care and highlight differences in care provided across communities. The following de-identified data that is processed to create the product to conduct the analysis includes the following:<\/p>\n<ul>\n<li>Age<\/li>\n<li>Gender<\/li>\n<li>Race or ethnicity<\/li>\n<li>Religious beliefs<\/li>\n<li>Medical conditions, diagnosis and treatment<\/li>\n<\/ul>\n<p>Under data protection laws, NHS Bristol, North Somerset and South Gloucestershire ICB, using the Local Analytical Hub (LAH) is the data controller for the de-identified data. The ICB relies on the following legal bases under UK GDPR\/DPA to process your data:<\/p>\n<ul>\n<li>Public Task &#8211; Article 6(1)(e) of UK GDPR \u2018necessary for the performance of a task carried out in the public interest or in the exercise of official authority\u2026\u2019.<\/li>\n<li>Health Care &#8211; Article 9(2)(h) of UK GDPR \u2018necessary for the purposes of preventative or occupational medicine for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services&#8230;\u201d\u00a0 In addition, the legal grounds under paragraph 2 of Part 1 of the DPA 2018 apply (health care purposes).<\/li>\n<li>Common Law Duty of Confidentiality: when NHS Bristol, North Somerset and South Gloucestershire ICB processes your de-identified data (still confidential data), it relies on either:\n<ul>\n<li>your explicit consent to do this, as you have provided this to the ICB or NHS organisation who has collected your data at point of care.<br \/>\nOR<\/li>\n<li>the ICB has achieved a section 251, meaning duty on confidentiality requirements has been set aside by the secretary of state so that the ICB can access to this data for the purposes stated above.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>Learn more about the Local Analytical Hub and how data is processed in the <u><a href=\"https:\/\/gbr01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fbnssghealthiertogether.org.uk%2Flibrary%2Fnhs-federated-data-platform-privacy-notices%2F&amp;data=05%7C02%7Cjade.woodstock%40nhs.net%7C57e6ddeab31e4ca4b9dc08de537e9fbb%7C37c354b285b047f5b22207b48d774ee3%7C0%7C0%7C639040000462846367%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&amp;sdata=6kxNm75hY%2FXPJ5VEAV2ezkTjHUDoOPK7QAgIUL%2FuaAw%3D&amp;reserved=0\" data-auth=\"NotApplicable\">NHS Federated Data Platform Privacy Notice<\/a><\/u><\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_14.assembler_module_14..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_15 assembler_module_15  transparent\"><a tabindex=\"-1\" title=\"Section titled module-15\" id=\"module-15\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-15\" class=\"anchor\"><span class=\"hidden\">Section titled module-15<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    Commissioning    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <h3>What we do<\/h3>\n<p>We collect NHS data about service users that we are responsible for to inform what we commission. Hospitals and community organisations that provide NHS-funded care must submit certain information to NHS England about services provided to our service users.<\/p>\n<p>This information is generally known as commissioning datasets. The ICB obtains these datasets from NHS England and they relate to service users registered with GP Practices that are members of the ICB. See also Population Health Management below.<\/p>\n<h3>What we use<\/h3>\n<h4>Data Type<\/h4>\n<p>Personal Confidential Data, Pseudonymised Data, Anonymous Data \u2013 may include Primary and Secondary Care Data.<\/p>\n<h4>Legal Basis<\/h4>\n<p>Our legal basis for collecting and processing information for this purpose is having a statutory duty. We rely on our public task UK GDPR Article 6(1)(e) and 9(2)(h) \u2013 management of health and social care services.<\/p>\n<h4>Processing Activities<\/h4>\n<p>These datasets are used in a format that does not directly identify you. They\u2019re used for wider NHS purposes such as managing and funding the NHS, monitoring activity to understand and plan the health needs of the population, and to gain evidence that will improve health and care through research.<\/p>\n<p>They include information about the service users who have received care and treatment from those services that we are responsible for funding. They do not include your name, home address, NHS number, post code or date of birth. Information such as your age, ethnicity and gender, as well as coded information about any clinic or accident and emergency attendances, hospital admissions and treatment will be included. This includes GP Data for Pandemic Planning and Research which is received from NHS Digital.<\/p>\n<p>The specific terms and conditions and security controls that we are obliged to follow when using these commissioning datasets can also be found at NHS Digital.<\/p>\n<p>We also receive similar information from primary care providers (e.g. GP Practices, out of hours GP services) within our ICB membership that does not identify you. We use these datasets for several purposes, such as:<\/p>\n<ul>\n<li>performance managing contracts<\/li>\n<li>reviewing the care delivered by providers to ensure quality and cost-effective care<\/li>\n<li>to prepare statistics on NHS performance to understand health needs and support service redesign, modernisation and improvement<\/li>\n<li>to help us plan and evaluate future services to ensure they meet our local population needs<\/li>\n<li>to reconcile claims for payments for services received in your GP Practice<\/li>\n<li>to audit NHS accounts and services.<\/li>\n<\/ul>\n<p>For specific pieces of commissioning focussed work, pseudonymised data may also be shared with University of Bristol, University of Bath and University West of England. This data will not identify you and will only be used for purposes agreed with and determined by the ICB.<\/p>\n<p>If you do not wish your information to be included in these datasets \u2013 even though it does not directly identify you \u2013 please contact your GP Practice. They can apply a code to your records that will stop your information from being included.<\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_15.assembler_module_15..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_16 assembler_module_16  transparent\"><a tabindex=\"-1\" title=\"Section titled module-16\" id=\"module-16\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-16\" class=\"anchor\"><span class=\"hidden\">Section titled module-16<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    Population Health Management    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <h3>What we do<\/h3>\n<p>Linked to our commissioning activities is population health management, which is an approach aimed at improving the health of an entire population. It is about improving the physical and mental health outcomes and wellbeing of people, whilst reducing health inequalities within and across a defined population. It helps to reduce the occurrence of ill-health, including addressing wider determinants of health, and requires working with communities and partner agencies.<\/p>\n<h4>What we use<\/h4>\n<p>Population health management links data from primary, secondary, community and social care to understand population health more effectively. This only uses pseudonymised data i.e. where information that identifies you has been removed and replaced with a pseudonym. This will only ever be reidentified if we discover that you may benefit from a particular health intervention, in which case only the relevant staff within your practice will be able to see your personal information to offer this service to you.<\/p>\n<p>In order to carry out this data linkage, your pseudonymised data will be passed to the ICB, which will link this to other local and national data sources to be able to carry out appropriate analyses. These linked datasets will also be securely shared with Optum Healthcare Ltd. (contracted by NHS England), to carry out any further analysis needed to support improvements to local population health and to target health and social care resources effectively.<\/p>\n<p>Only a small number of staff based within these UK based organisations will be able to access this data and as this will be pseudonymised in accordance with the ICO Code of Practice, no one will be able to identify you within these organisations.<\/p>\n<p>You have a choice about whether you want your confidential patient information to be used in this way. If you are happy with this use of information you do not need to do anything. If you do choose to opt out your confidential patient information will still be used to support your individual care.<\/p>\n<p>For specific pieces of work pseudonymised data will also be shared with Universities and OneCare (GP Federation), only the minimum information necessary will be shared and this data will not identify you and will only be used for purposes agreed with and determined by the ICB.<\/p>\n<p><a href=\"https:\/\/www.nhs.uk\/your-nhs-data-matters\/\" rel=\"noopener\">Find out more about population health management or register your choice to opt out<\/a>.<\/p>\n<h4>Legal basis<\/h4>\n<p>Our UK GDPR legal basis for this activity is Article 6(1)(e) and 9(2)(h) \u2013 management of health and social care services.<\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_16.assembler_module_16..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_17 assembler_module_17  transparent\"><a tabindex=\"-1\" title=\"Section titled module-17\" id=\"module-17\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-17\" class=\"anchor\"><span class=\"hidden\">Section titled module-17<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    Strategic Commissioning Tool    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <p>This product enables the ICB to better understand how NHS organisations in your area are providing care. It is a tool to:<\/p>\n<ul>\n<li>improve population health<\/li>\n<li>enhance the patient experience<\/li>\n<li>reduce unfairness in health outcomes<\/li>\n<li>and support staff well-being<\/li>\n<\/ul>\n<p>Personal data which has been de-identified (we call this de-identified data) will be processed by the ICB in your area for the purposes above. De-identified data that is processed to create the Product and to create anonymous data in the dashboards may include data about a patient\u2019s:<\/p>\n<ul>\n<li>Postcode<\/li>\n<li>Date of birth and age<\/li>\n<li>Sex<\/li>\n<li>Living habits<\/li>\n<li>Professional Training \/ Awards \/ Education<\/li>\n<li>General Identifier e.g NHS Number<\/li>\n<li>Physical \/ Mental Health or Condition, Diagnosis \/ Treatment<\/li>\n<li>Racial or ethnic origin<\/li>\n<\/ul>\n<p>This data is used to create dashboard where the information is &#8216;aggregate&#8217; (grouped together) so that no individuals are identifiable. This data i.e de-identified data, will be securely analysed by a small number of data analysts within the ICB for the purpose of creating anonymised data to be displayed in the dashboard.<\/p>\n<p>Under data protection law, the ICB using the Product is the legal controller of your personal data. The specific ICB using the Product is listed on the <a href=\"https:\/\/www.england.nhs.uk\/digitaltechnology\/nhs-federated-data-platform\" rel=\"noopener\">Product Description page of the NHS England website.<\/a><\/p>\n<p>The legal grounds the ICB relies on processing the data are:<\/p>\n<ul>\n<li><strong>Public Task<\/strong> &#8211; Article 6(1)(e) of UK GDPR \u2018necessary for the performance of a task carried out in the public interest or in the exercise of official authority\u2026\u2019.<\/li>\n<li><strong>Health Care<\/strong> &#8211; Article 9(2)(h) of UK GDPR \u2018necessary for the purposes of preventative or occupational medicine for the assessment of the working capacity of the employee, medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services&#8230;\u201d In addition, the legal grounds under paragraph 2 of Part 1 of the DPA 2018 apply (health care purposes).<\/li>\n<\/ul>\n<p>More details about the Strategic Commissioning Tool and the data processing involved are provided in the privacy notice of the\u00a0 <a href=\"https:\/\/bnssghealthiertogether.org.uk\/healthier-together-intelligence-centre\/\">Healthier Together Intelligence Centre<\/a>.<\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_17.assembler_module_17..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_18 assembler_module_18  transparent\"><a tabindex=\"-1\" title=\"Section titled module-18\" id=\"module-18\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-18\" class=\"anchor\"><span class=\"hidden\">Section titled module-18<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    National registries    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <h3>What we do<\/h3>\n<p>National Registries (such as the Learning Disabilities Register) have statutory permission under Section 251 of the NHS Act 2006, to collect and hold service user identifiable information without the need to seek informed consent from each individual service user.<\/p>\n<h3>What we use<\/h3>\n<h4>Data Type<\/h4>\n<p>Personal Confidential Data \u2013 may include Primary and Secondary Care Data.<\/p>\n<h4>Legal Basis<\/h4>\n<p>Our UK GDPR legal basis for this activity is Article 6(1)(e) and 9(2)(h) \u2013 management of health and social care services.<\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_18.assembler_module_18..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_19 assembler_module_19  transparent\"><a tabindex=\"-1\" title=\"Section titled module-19\" id=\"module-19\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-19\" class=\"anchor\"><span class=\"hidden\">Section titled module-19<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    Research    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <h3>What we do<\/h3>\n<p>Sometimes crucial research projects use information about patients to help inform studies. This information would never reveal who you are. Researchers provide direct benefit to individuals who take part in medical trials and indirect benefit to the population.<\/p>\n<p>Service user records can also be used to identify people to invite them to take part in clinical trials, other interventional studies or studies purely using information from medical records.<\/p>\n<h4>Data Type<\/h4>\n<p>Personal Confidential Data, Pseudonymised Data, Anonymous Data \u2013 may include Primary and Secondary Care Data.<\/p>\n<h4>Legal Basis<\/h4>\n<p>Your consent will be obtained by the organisation holding your records before identifiable information about you is disclosed for any research.<\/p>\n<p>Sometimes, research can be undertaken using information that does not identify you. The law does not require us to seek your consent in this case, but the organisation holding your information will make notices available on the premises and on the website about any research projects that are undertaken.<\/p>\n<h4>Processing Activities<\/h4>\n<p>Where identifiable data is needed for research, service users will be approached by the organisation where treatment was received, to see if they wish to participate in research studies.<\/p>\n<p>If you do not wish your information to be used for research, whether identifiable or non-identifiable, please let your GP Practice know. They will add a code to your records that will stop your information from being used for research.<\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_19.assembler_module_19..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_20 assembler_module_20  transparent\"><a tabindex=\"-1\" title=\"Section titled module-20\" id=\"module-20\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-20\" class=\"anchor\"><span class=\"hidden\">Section titled module-20<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    South West Secure Data Environment (SWSDE)     <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <p>South West Secure Data Environment (SWSDE) is a research infrastructure development programme facilitated by health and care organisations, in partnership with academic and health-related organisations within the footprint of the following Integrated Care Boards (ICBs):<\/p>\n<ul>\n<li>NHS Gloucestershire ICB<\/li>\n<li>NHS Somerset ICB<\/li>\n<li>NHS Devon ICB<\/li>\n<li>NHS Cornwall &amp; Isles of Scilly ICB<\/li>\n<li>NHS Bath &amp; North East Somerset, Swindon &amp; Wiltshire (BSW) ICB<\/li>\n<li>and NHS Bristol, North Somerset &amp; South Gloucestershire (BNSSG) ICB<\/li>\n<\/ul>\n<p>A single ambulance trust, South Western Ambulance Service NHS Foundation Trust (SWASFT), provides services for the region.<\/p>\n<p>The SWSDE enables approved researchers to access de-identified health and care records while ensuring the highest standards of data privacy and security.<\/p>\n<p>The infrastructure includes the technical solution (secure data transfer, staged processing and data analysis environment) and a data access framework, enabling the region to centrally assess public benefit research projects with a medical purpose from bona fide research teams and engage and communicate its work effectively with the region\u2019s population.<\/p>\n<p>SWSDE will enable data (in de-identified form i.e low level anything under five suppressed data comprising of personal, pseudonymised and anonymised format) from contributors across the outlined region to be landed, checked, linked, depersonalised, filtered, and transformed. The resulting project-level dataset made available to access via a virtual environment for the purposes of approved research. SWSDE is designed and managed in alignment with the principles of the Five Safes Framework.<\/p>\n<p>Legal Basis:<\/p>\n<ul>\n<li>UK GDPR Compliance: Public interest basis under Article 6(1)(e)<\/li>\n<li>Research exemption under Article 9(2)(j).<\/li>\n<li>Common Law Duty of Confidentiality: Section 251 support from the Confidentiality Advisory Group (CAG) (Ref: 24CAG0057).<\/li>\n<\/ul>\n<p>NHS Bristol, North Somerset and South Gloucestershire ICB involvement: Data within SWSDE is controlled by the above named 6 local ICBs and the local ambulance service, with NHS Bristol, North Somerset and South Gloucestershire ICB \u2018hosting\u2019 the SWSDE on behalf of all of the joint controllers.<\/p>\n<p>NHS Bristol, North Somerset and South Gloucestershire ICB will use Microsoft Corporation\u2019s Azure cloud services to store and host technical infrastructure with Simpson Associates (Microsoft partner organisation), providing services to build a processing layer.<\/p>\n<p><a href=\"https:\/\/www.southwestsde.nhs.uk\/data\/privacy\/\" rel=\"noopener\">More details about SWSDE and the data processing involved are provided on its privacy notice.<\/a><\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_20.assembler_module_20..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_21 assembler_module_21  transparent\"><a tabindex=\"-1\" title=\"Section titled module-21\" id=\"module-21\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-21\" class=\"anchor\"><span class=\"hidden\">Section titled module-21<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    Employment (People working for NHS Bristol, North Somerset and South Gloucestershire ICB)    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <h4>Data Type<\/h4>\n<p>Personal confidential data including special categories of personal data.<\/p>\n<h4>Legal Basis<\/h4>\n<p>NHS Bristol, North Somerset and South Gloucestershire ICB relies upon the contractual relationship between employer and employee as its legal basis to process the personal data of its employees.<\/p>\n<p>The UK GDPR legal basis is covered by Article 6(1)(b) \u2013 performance of a contract and Article 9(2)(b) \u2013 obligations and rights of the controller in the field of employment. Article 6 (1) (e) gives the ICB a lawful basis for processing where: processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller for the specific requirement to undertake a Fit and Proper test for all Board members.<\/p>\n<h4>Processing Activities<\/h4>\n<p>Personal data as described above is processed for the purpose of fulfilment of employment contracts between employees and the ICB. This includes, but is not limited to activity covering payroll, publication of employee declarations of interest, publication of employee gift, hospitality and sponsorship declarations, performance, workforce reporting, <span data-olk-copy-source=\"MessageBody\">delivering training services\/event, <\/span>business continuity and planning.<\/p>\n<p>Information may be disclosed to NHS England, the Care Quality Commission, prospective workers, and professional organisations as necessary for the specific requirement to conduct Fit and Proper tests.<\/p>\n<p><a href=\"https:\/\/www.nhs.uk\/your-nhs-data-matters\/\" rel=\"noopener\">Find out more or register your choice to opt out<\/a><\/p>\n<h4>Legal basis<\/h4>\n<p>Our UK GDPR legal basis for this activity is Article 6(1)(e) and 9(2)(h) \u2013 management of health and social care services.<\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_21.assembler_module_21..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_22 assembler_module_22  transparent\"><a tabindex=\"-1\" title=\"Section titled module-22\" id=\"module-22\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-22\" class=\"anchor\"><span class=\"hidden\">Section titled module-22<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    Recording Telephone Conversations    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <h3>What we do<\/h3>\n<p>Within certain departments telephone call recording is operational. This is in order to monitor the quality of call handling and customer service; facilitate staff training and may be used to verify what was said in case of a dispute or complaint. Where the facility is live, incoming callers will be made aware by a message that will be played at the start of the call.<\/p>\n<h3>What we use<\/h3>\n<h4>Data Type<\/h4>\n<p>Personal Confidential Data \u2013 may include any information discussed.<\/p>\n<h4>Legal Basis<\/h4>\n<p>Our UK GDPR legal basis for this activity is Article 6(1)(e) and 9(2)(h) \u2013 management of health and social care services.<\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_22.assembler_module_22..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_23 assembler_module_23  transparent\"><a tabindex=\"-1\" title=\"Section titled module-23\" id=\"module-23\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-23\" class=\"anchor\"><span class=\"hidden\">Section titled module-23<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    National Fraud Initiative (NFI)    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <h3>What we do<\/h3>\n<p>NHS Bristol, North Somerset and South Gloucestershire ICB is required by law to protect the public funds it administers. It may share information provided to it with other bodies responsible for auditing or administering public funds, to prevent and detect fraud.<\/p>\n<p>The Cabinet Office conducts data matching exercises to assist in the prevention and detection of fraud as part of its responsibility for public sector efficiency and reform. Part 6 of the Local Audit and Accountability Act 2014 enables the Cabinet Office to process data as part of the National Fraud Initiative (NFI).<\/p>\n<p>NHS Bristol, North Somerset and South Gloucestershire ICB is a mandatory participant of the NFI, which is a data matching exercise undertaken by the Cabinet Office to assist in the prevention and detection of fraud. We are required to provide particular sets of data to the Cabinet Office for each exercise, and these are set out in the Cabinet Office guidance, which can be found at <a href=\"https:\/\/www.gov.uk\/guidance\/taking-part-in-national-fraud-initiative.\" rel=\"noopener\">www.gov.uk\/guidance\/taking-part-in-national-fraud-initiative.<\/a><\/p>\n<p>Data matching involves comparing sets of data, such as payroll, of a body against other records held by the same or another body to see how far they match. This is usually personal information, NHS Pensions and ICB creditors\u2019 data. The data matching allows potentially fraudulent claims and payments to be identified. Where a match is found, it may indicate that there is an inconsistency which requires further investigation. No assumption can be made as to whether there is fraud, error or other explanation until an investigation is carried out.<\/p>\n<p><a href=\"https:\/\/www.gov.uk\/government\/publications\/fair-processing-national-fraud-initiative\/fair-processing-level-3-full-text\" rel=\"noopener\">Further information on the NFI privacy notice can be found on the gov.uk website.<\/a><\/p>\n<p>For further information on data matching at NHS Bristol, North Somerset and South Gloucestershire ICB contact Sarah Smith, Local Counter Fraud Specialist:<\/p>\n<p>Telephone: 07467 685 609<br \/>\nEmail: <a href=\"mailto:sarah.smith337@nhs.net\">sarah.smith337@nhs.net<\/a><\/p>\n<h4>Legal Basis<\/h4>\n<p>NHS Bristol, North Somerset and South Gloucestershire ICB&#8217;s legal basis to process this data is set out in Article 6 (c) of the General<br \/>\nData Protection Regulation (UK GDPR) \u201cprocessing is necessary for compliance with a legal obligation to which the controller is subject&#8221;.<\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_23.assembler_module_23..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_24 assembler_module_24  transparent\"><a tabindex=\"-1\" title=\"Section titled module-24\" id=\"module-24\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-24\" class=\"anchor\"><span class=\"hidden\">Section titled module-24<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    Pharmacy, Opticians and Dental (POD)    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <h3>What we do<\/h3>\n<p>From 1 April 2023, the ICB has taken on delegated responsibility for pharmaceutical, general ophthalmic and dental (POD) services. In carrying out these responsibilities we will process personal information about contractors, clinicians and in certain cases patients (e.g. complaints). This information is also commercial.<\/p>\n<p>We require this information to perform a number of activities including Contract management, recruitments, complaints handling and financial management.<\/p>\n<p>The ICB is working with NHS England (our Data Processor) to provide services on our behalf.<\/p>\n<h3>What we use<\/h3>\n<h4>Data Type:<\/h4>\n<p>Personal Confidential Data \u2013 may include Primary Care Data.<\/p>\n<h4>Legal Basis<\/h4>\n<p>We will rely on our public duty to process your personal data for the purpose of delegated responsibility for POD.<\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_24.assembler_module_24..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_25 assembler_module_25  transparent\"><a tabindex=\"-1\" title=\"Section titled module-25\" id=\"module-25\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-25\" class=\"anchor\"><span class=\"hidden\">Section titled module-25<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    Disease surveillance\/Infection Control    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <h3><strong>What we do<\/strong><\/h3>\n<p>The ICB has an obligation to carry out Disease and Infection Control surveillance. \u00a0The surveillance reports produce actions and lessons learnt that support direct improved care of patients and continuously improves the safety of patients and focus on clinical learning.\u00a0 This will require personal confidential patient information to be processed with health and care organisations and other bodies engaged in disease surveillance for the purposes of protecting public health, providing healthcare services to the public and monitoring and managing any outbreaks.<\/p>\n<h3><strong>What we use<\/strong><\/h3>\n<h4><strong>Data Type<\/strong><\/h4>\n<p>Personal Confidential Data \u2013 may include Primary and Secondary Care Data.<\/p>\n<h4><strong>Legal Basis<\/strong><\/h4>\n<p>We reply on our public task, article 6(1) e and Article 9(2)(h) \u2013 management of health and social care services as our legal basis for processing your information.<\/p>\n<p>As well as <a href=\"https:\/\/gbr01.safelinks.protection.outlook.com\/?url=http%3A%2F%2Fwww.legislation.gov.uk%2Fuksi%2F2002%2F1438%2Fmade%3Fview%3Dplain&amp;data=05%7C01%7Cbnssg.communications%40nhs.net%7C0e274e066bce4f22690d08db72f47712%7C37c354b285b047f5b22207b48d774ee3%7C0%7C0%7C638230166507076703%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=s7AGTj2CUN83KU8DD58UC8DAm8d1K1yPMfuDhUzPoFc%3D&amp;reserved=0\" rel=\"noopener\">The Health Service (Control of Patient Information) Regulations 2002<\/a>\u00a0(Paragraph 3) enables the lawful processing of patient information in relation to diagnosing, recognising trends, controlling, preventing, monitoring and managing communicable diseases and other risks to public health and <a href=\"https:\/\/gbr01.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fwww.gov.uk%2Fgovernment%2Fpublications%2Fmandatory-healthcare-associated-infection-hcai-surveillance-data-quality-statement&amp;data=05%7C01%7Cbnssg.communications%40nhs.net%7C0e274e066bce4f22690d08db72f47712%7C37c354b285b047f5b22207b48d774ee3%7C0%7C0%7C638230166507076703%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&amp;sdata=BvQ%2BgjRiSyNJwmyB0kvyoKXP7%2BIvU8QPMvvp0CU4YQM%3D&amp;reserved=0\" rel=\"noopener\">Mandatory healthcare associated infection surveillance: data quality statement &#8211; GOV.UK (www.gov.uk)<\/a>.<\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_25.assembler_module_25..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_26 assembler_module_26  transparent\"><a tabindex=\"-1\" title=\"Section titled module-26\" id=\"module-26\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-26\" class=\"anchor\"><span class=\"hidden\">Section titled module-26<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    Medicines\u00a0Optimisation    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <h3 class=\"x_MsoNormal\">What we do<\/h3>\n<p class=\"x_MsoNormal\"><span class=\"markvytf3nzep\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">Medicines<\/span>\u00a0optimisation is about ensuring the safe, evidence based and effective use of\u00a0<span class=\"markvytf3nzep\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">medicines<\/span>\u00a0to enable the best possible outcomes.\u00a0Optimising a person&#8217;s\u00a0<span class=\"markvytf3nzep\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">medicines<\/span>\u00a0is important to ensure the person is taking their\u00a0<span class=\"markvytf3nzep\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">medicines<\/span>\u00a0as intended and can support the management of long-term conditions, multi-morbidities and polypharmacy.\u00a0<span class=\"markvytf3nzep\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">Medicines<\/span>\u00a0optimisation is defined as a person-centred approach to safe and effective\u00a0<span class=\"markvytf3nzep\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">medicines<\/span>\u00a0use, to ensure people obtain the best possible outcomes from their\u00a0<span class=\"markvytf3nzep\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">medicines<\/span>.<\/p>\n<p class=\"x_MsoNormal\">Effective <span class=\"markvytf3nzep\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">medicines<\/span> optimisation can contribute to reducing health inequalities and improving public health. We may collect and process patient identifiable and pseudonymised data to review and monitor prescribing trends, develop new prescribing services or respond to patient safety incidents or complaints with an aim to ensure the best value and outcomes from the <span class=\"markvytf3nzep\" data-markjs=\"true\" data-ogac=\"\" data-ogab=\"\" data-ogsc=\"\" data-ogsb=\"\">medicines<\/span> that are used by patients in Bristol, North Somerset and South Gloucestershire. Occasionally, we may need to process patient identifiable information to review individual patients to support and ensure safe care.<\/p>\n<h3 class=\"x_MsoNormal\">What we use<\/h3>\n<h4 class=\"x_MsoNormal\">Data Type<\/h4>\n<p class=\"x_MsoNormal\">Pseudonymised Data, Anonymous Data and occasionally patient confidential data, which will include Primary and Secondary Care data from stakeholders across the community.<\/p>\n<h4 class=\"x_MsoNormal\">Legal basis<\/h4>\n<p class=\"x_MsoNormal\">Our UK GDPR legal basis for this activity is Article 6(1)(e) and 9(2)(h) \u2013 management of health and social care services.<\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_26.assembler_module_26..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_27 assembler_module_27  transparent\"><a tabindex=\"-1\" title=\"Section titled module-27\" id=\"module-27\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-27\" class=\"anchor\"><span class=\"hidden\">Section titled module-27<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    Claims\/Litigation    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <h3>What we do<\/h3>\n<p>We may process your personal information in connection with legal claims or litigation involving the NHS. This includes investigating, defending, or pursuing legal claims to protect our organisation and comply with legal obligations.<\/p>\n<h3>What we use<\/h3>\n<h4>Data Type<\/h4>\n<p>We may collect and use:<\/p>\n<ul>\n<li>Name, address, date of birth, and contact details.<\/li>\n<li>Relevant health records and clinical information.<\/li>\n<li>Correspondence and documentation related to the claim.<\/li>\n<\/ul>\n<h3>Legal Basis<\/h3>\n<p>Our UK GDPR legal basis for this activity are Article 6(1)(c) \u2013 Compliance with a legal obligation, and Article 9(2)(f) \u2013 Necessary for the establishment, exercise, or defence of legal claims.<\/p>\n<h3>Who we share your information with<\/h3>\n<p>Your information may be shared with NHS Resolution (formerly NHS Litigation Authority), Solicitors and legal representatives, Courts and tribunals and regulatory bodies such as the Care Quality Commission or General Medical Council.<\/p>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_27.assembler_module_27..transparent --><div class=\"assembler_drop-down-module assembler_module assembler_drop-down-module_28 assembler_module_28  transparent\"><a tabindex=\"-1\" title=\"Section titled module-28\" id=\"module-28\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-28\" class=\"anchor\"><span class=\"hidden\">Section titled module-28<\/span><\/a><!-- Template found for drop-down-module - Template: template-dropdowns - Matched: _only --><section class=\"max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6 mx-auto\">\n\n  <h3 class=\"bg-dropdown-btn hover:underline focus:underline expanded\">\n    When other organisations provide support services    <i class=\"pl-2 rotate-90 fak fa-right-arrow [.expanded_&]:rotate-180 [.expanded_&]:align-[-.125em] align-baseline text-[0.86em]\"><\/i>\n  <\/h3>\n\n  <section class=\"w-full mx-auto bg-drop-down-content\">\n  <div class=\"entry-content w-full !px-0 max-w-small\">\n    <h3>What we do<\/h3>\n<p>We have entered into contracts with other organisations to provide some services for us or on our behalf. These organisations are known as \u201cdata processors&#8221;. In the table below are details of our data processors and the functions that they carry out on our behalf.<\/p>\n<div class=\"wpdt-c row wpDataTableContainerSimpleTable wpDataTables wpDataTablesWrapper\n wdtVerticalScroll\"\n    ><\/p>\n<table id=\"wpdtSimpleTable-26\"\n           style=\"border-collapse:collapse;\n                   border-spacing:0px;\"\n           class=\"wpdtSimpleTable wpDataTable\"\n           data-column=\"2\"\n           data-rows=\"15\"\n           data-wpID=\"26\"\n           data-responsive=\"1\"\n           data-has-header=\"1\"><\/p>\n<thead>\n<tr class=\"wpdt-cell-row \" >\n<th class=\"wpdt-cell wpdt-bold\"\n                                            data-cell-id=\"A1\"\n                    data-col-index=\"0\"\n                    data-row-index=\"0\"\n                    style=\" width:37.912087912088%;                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<h4>Organisation<\/h4>\n<\/div>\n<\/th>\n<th class=\"wpdt-cell wpdt-bold\"\n                                            data-cell-id=\"B1\"\n                    data-col-index=\"1\"\n                    data-row-index=\"0\"\n                    style=\" width:62.087912087912%;                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<h4>Purpose<\/h4>\n<\/div>\n<\/th>\n<\/tr>\n<tbody>\n<tr class=\"wpdt-cell-row \" >\n<td class=\"wpdt-cell wpdt-align-left\"\n                                            data-cell-id=\"A2\"\n                    data-col-index=\"0\"\n                    data-row-index=\"1\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p>NHS South, Central and West Commissioning Support Unit<\/p>\n<\/div>\n<\/td>\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"B2\"\n                    data-col-index=\"1\"\n                    data-row-index=\"1\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">Risk Stratification, Invoice Validation, Commissioning Intelligence analysis (add value to the analyses of data that does not directly identify individuals), HR and IT services<\/p>\n<\/div>\n<\/td>\n<\/tr>\n<tr class=\"wpdt-cell-row \" >\n<td class=\"wpdt-cell wpdt-align-left\"\n                                            data-cell-id=\"A3\"\n                    data-col-index=\"0\"\n                    data-row-index=\"2\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p>Grant Thornton<\/p>\n<\/div>\n<\/td>\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"B3\"\n                    data-col-index=\"1\"\n                    data-row-index=\"2\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">Audit our accounts and services (add value to the analyses of data that does not directly identify individuals)<\/p>\n<\/div>\n<\/td>\n<\/tr>\n<tr class=\"wpdt-cell-row \" >\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"A4\"\n                    data-col-index=\"0\"\n                    data-row-index=\"3\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">NHS Litigation Authority<\/p>\n<\/div>\n<\/td>\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"B4\"\n                    data-col-index=\"1\"\n                    data-row-index=\"3\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">Claims Management<\/p>\n<\/div>\n<\/td>\n<\/tr>\n<tr class=\"wpdt-cell-row \" >\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"A5\"\n                    data-col-index=\"0\"\n                    data-row-index=\"4\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">NHS Property Services \/ ShredIt<\/p>\n<\/div>\n<\/td>\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"B5\"\n                    data-col-index=\"1\"\n                    data-row-index=\"4\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">Confidential Waste Disposal Company used by the ICB to shred information in a secure environment<\/p>\n<\/div>\n<\/td>\n<\/tr>\n<tr class=\"wpdt-cell-row \" >\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"A6\"\n                    data-col-index=\"0\"\n                    data-row-index=\"5\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">NHS Shared Business Service<\/p>\n<\/div>\n<\/td>\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"B6\"\n                    data-col-index=\"1\"\n                    data-row-index=\"5\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">Invoice Validation<\/p>\n<\/div>\n<\/td>\n<\/tr>\n<tr class=\"wpdt-cell-row \" >\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"A7\"\n                    data-col-index=\"0\"\n                    data-row-index=\"6\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">Bristol City Council, North Somerset Council and South Gloucestershire Council<\/p>\n<\/div>\n<\/td>\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"B7\"\n                    data-col-index=\"1\"\n                    data-row-index=\"6\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">Jointly commission services, safeguarding (individuals not identified<\/p>\n<\/div>\n<\/td>\n<\/tr>\n<tr class=\"wpdt-cell-row \" >\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"A8\"\n                    data-col-index=\"0\"\n                    data-row-index=\"7\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">North Bristol NHS Trust<\/p>\n<\/div>\n<\/td>\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"B8\"\n                    data-col-index=\"1\"\n                    data-row-index=\"7\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">Payroll<\/p>\n<\/div>\n<\/td>\n<\/tr>\n<tr class=\"wpdt-cell-row \" >\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"A9\"\n                    data-col-index=\"0\"\n                    data-row-index=\"8\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">Medigold<\/p>\n<\/div>\n<\/td>\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"B9\"\n                    data-col-index=\"1\"\n                    data-row-index=\"8\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">Occupational Health Services<\/p>\n<\/div>\n<\/td>\n<\/tr>\n<tr class=\"wpdt-cell-row \" >\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"A10\"\n                    data-col-index=\"0\"\n                    data-row-index=\"9\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">CHS Healthcare<\/p>\n<\/div>\n<\/td>\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"B10\"\n                    data-col-index=\"1\"\n                    data-row-index=\"9\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">Use of their software Caretrack &ndash; NHS Continuing Healthcare (CHC)<\/p>\n<\/div>\n<\/td>\n<\/tr>\n<tr class=\"wpdt-cell-row \" >\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"A11\"\n                    data-col-index=\"0\"\n                    data-row-index=\"10\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">Synertec<\/p>\n<\/div>\n<\/td>\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"B11\"\n                    data-col-index=\"1\"\n                    data-row-index=\"10\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">Printing and Postal Services<\/p>\n<\/div>\n<\/td>\n<\/tr>\n<tr class=\"wpdt-cell-row \" >\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"A12\"\n                    data-col-index=\"0\"\n                    data-row-index=\"11\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">ASW Assurance&nbsp;<\/p>\n<\/div>\n<\/td>\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"B12\"\n                    data-col-index=\"1\"\n                    data-row-index=\"11\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">Counter Fraud Services<\/p>\n<\/div>\n<\/td>\n<\/tr>\n<tr class=\"wpdt-cell-row \" >\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"A13\"\n                    data-col-index=\"0\"\n                    data-row-index=\"12\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">Healthcare Financial Management Association<\/p>\n<\/div>\n<\/td>\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"B13\"\n                    data-col-index=\"1\"\n                    data-row-index=\"12\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">Training and courses<\/p>\n<\/div>\n<\/td>\n<\/tr>\n<tr class=\"wpdt-cell-row \" >\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"A14\"\n                    data-col-index=\"0\"\n                    data-row-index=\"13\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">RSM UK<\/p>\n<\/div>\n<\/td>\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"B14\"\n                    data-col-index=\"1\"\n                    data-row-index=\"13\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">Auditors<\/p>\n<\/div>\n<\/td>\n<\/tr>\n<tr class=\"wpdt-cell-row \" >\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"A15\"\n                    data-col-index=\"0\"\n                    data-row-index=\"14\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">Microsoft Corporations Azure Cloud Storage Service<\/p>\n<\/div>\n<\/td>\n<td class=\"wpdt-cell \"\n                                            data-cell-id=\"B15\"\n                    data-col-index=\"1\"\n                    data-row-index=\"14\"\n                    style=\"                    padding:10px;\n                    \"\n                    ><\/p>\n<div data-type-content=\"wpdt-html-content\">\n<p style=\"text-align: left;\">NHS Bristol, North Somerset and South Gloucestershire ICB will use Microsoft Corporation&rsquo;s Azure cloud services to store and host technical infrastructure for its SW SDE services.&nbsp; The infrastructure includes the technical solution (secure data transfer, staged processing and data analyses environment) and a data access framework, enabling the region to centrally assess public benefit research projects.&nbsp; The ICB will also use Microsoft corporation&rsquo;s Azure cloud storage service to store data for its Healthier Together Intelligence Centre and any services related to the Population Health Management (PHM).<\/p>\n<\/div>\n<\/td>\n<\/tr>\n<\/table>\n<\/div>\n<style id='wpdt-custom-style-26'>\n.wpDataTables.wpDataTablesWrapper.wdtVerticalScroll  { overflow-y:auto; height:600px; }\n.wpDataTableContainerSimpleTable .wdt-res-wrapper.active  {overflow: initial; max-height:600px !important; }\n.entry-content .wpdt-c.wpDataTableContainerSimpleTable.wdtscroll table.wpdtSimpleTable {\n    width: 100% !important;\n}<\/style>\n<style>\n<\/style>\n  <\/div>\n  <\/section>\n\n<\/section>\n<\/div><!-- .assembler_drop-down-module.assembler_module.assembler_drop-down-module_28.assembler_module_28..transparent --><div class=\"assembler_text-module assembler_module assembler_text-module_29 assembler_module_29  transparent\"><a tabindex=\"-1\" title=\"Section titled module-29\" id=\"module-29\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/#module-29\" class=\"anchor\"><span class=\"hidden\">Section titled module-29<\/span><\/a><!-- Template found for text-module - Template: template-text - Matched: _only --><section class=\"w-full mx-auto max-w-content pt-3 sm:pt-6 pb-12 sm:pb-24\">\r\n  <div class=\"entry-content w-full !px-0 max-w-small\">\r\n        <p>This information was last updated in December 2025.<\/p>\n  <\/div>\r\n  <\/section><\/div><!-- .assembler_text-module.assembler_module.assembler_text-module_29.assembler_module_29..transparent --><\/div><!-- .assembler_module_area.assembler_module_area_1 --><\/div><!-- .assembler_default-group.assembler_module_group.assembler_default-group_1.assembler_module_group_1  -->","protected":false},"excerpt":{"rendered":"<p>When, why and how NHS Bristol, North Somerset and South Gloucestershire ICB might use your data and information.<\/p>","protected":false},"author":1,"featured_media":0,"parent":12026,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"class_list":["post-12032","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/comments?post=12032"}],"version-history":[{"count":32,"href":"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/revisions"}],"predecessor-version":[{"id":47002,"href":"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12032\/revisions\/47002"}],"up":[{"embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/pages\/12026"}],"wp:attachment":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/media?parent=12032"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/ps\/wp-json\/wp\/v2\/tags?post=12032"}],"curies":[{"name":"\u0689\u0628\u0644\u06cc\u0648 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