{"id":37461,"date":"2025-02-13T11:57:47","date_gmt":"2025-02-13T11:57:47","guid":{"rendered":"https:\/\/bnssghealthiertogether.org.uk\/?page_id=37461"},"modified":"2025-02-13T11:57:47","modified_gmt":"2025-02-13T11:57:47","slug":"same-day-and-urgent-care-workforce-research-partnership","status":"publish","type":"page","link":"https:\/\/bnssghealthiertogether.org.uk\/ps\/integrated-care-board\/research-and-evidence\/our-research-portfolio\/nihr-funded-projects\/same-day-and-urgent-care-workforce-research-partnership\/","title":{"rendered":"\u062f \u0648\u0631\u062a\u0647 \u0648\u0631\u0681\u06d0 \u0627\u0648 \u0628\u06cc\u0693\u0646\u064a \u067e\u0627\u0645\u0644\u0631\u0646\u06d0 \u06a9\u0627\u0631\u064a \u0681\u0648\u0627\u06a9 \u0685\u06cc\u0693\u0646\u06d0 \u0645\u0644\u06ab\u0631\u062a\u06cc\u0627 (SURGE)"},"content":{"rendered":"
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National Institute for Health and Care Research (NIHR) Health & Social Care Delivery Research (HS&DR) Ref. NIHR159864<\/p>\n

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How can changes to policy and practice across the same day and urgent care system result in an effective, thriving, diverse and sustainable workforce?<\/p>\n

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It is important that there are sufficient suitably trained staff working in health services to ensure that patients and carers receive safe, respectful and high-quality care. It is well known that there are currently large staff shortages in the NHS. This is especially true for same day and urgent care. The services people use in urgent situations are general practice, ambulance services, urgent treatment centres and Emergency Departments. Working in these services is known to be very stressful for doctors, nurses, paramedics and other healthcare staff, resulting in high rates of sickness and people leaving. It is also difficult to find new staff. At the same time, patients are using these services more often, particularly in areas where there are higher levels of deprivation; these are also the areas where staff shortages are worst. We do not know the best way to plan and provide these services so that they a) meet the needs of patients and carers and b) promote an environment that is attractive to staff.<\/p>\n

Some of the solutions to address workforce shortages might include: More use of technology; using different types of staff to help patients with certain minor but urgent problems; or providing more health and well-being support for staff.<\/p>\n

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We will investigate questions about how best to provide and staff these services using new and different ways of working.<\/p>\n

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Our partnership will fully investigate the complex issues associated with staff shortages in same day urgent care. We will rapidly produce meaningful findings to inform policy and practice to improve staff recruitment and retention in this critical area. This will benefit the existing NHS workforce and enhance education and training for new and developing staff.<\/p>\n

We will investigate several research questions that are grouped into work packages of research. In the first eighteen months we will undertake four parallel work packages to:<\/p>\n