{"id":30930,"date":"2019-09-26T23:00:00","date_gmt":"2019-09-26T22:00:00","guid":{"rendered":"https:\/\/bnssghealthiertogether.org.uk\/library\/management-of-compliments-general-enquiries-and-complaints-policy\/"},"modified":"2019-09-26T23:00:00","modified_gmt":"2019-09-26T22:00:00","slug":"management-of-compliments-general-enquiries-and-complaints-policy","status":"publish","type":"library","link":"https:\/\/bnssghealthiertogether.org.uk\/ro\/library\/management-of-compliments-general-enquiries-and-complaints-policy\/","title":{"rendered":"Politica privind gestionarea complimentelor, solicit\u0103rile generale \u0219i reclama\u021biile"},"content":{"rendered":"<p>Scopul acestei politici este de a oferi garan\u021bia c\u0103 exist\u0103 un sistem robust pentru gestionarea complimentelor, solicit\u0103rilor generale \u0219i reclama\u021biilor adresate CCG, de a sublinia modul \u00een care CCG va gestiona solicit\u0103rile generale, reclama\u021biile \u0219i complimentele \u00eentr-un mod deschis \u0219i impar\u021bial, de a documenta modul \u00een care CCG \u0219i, acolo unde este cazul, sistemul local de s\u0103n\u0103tate, vor \u00eenv\u0103\u021ba din feedback-ul primit \u0219i de a rezuma modul \u00een care este utilizat feedback-ul.&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>The purpose of this policy is to provide assurance that a robust system is in place to manage compliments, general enquiries and complaints made to the CCG, to outline how the CCG will handle general enquiries, complaints and compliments in an open and unbiased way, to document how the CCG and where appropriate, the wide [&hellip;]<\/p>\n","protected":false},"featured_media":0,"parent":0,"template":"","categories":[280,285],"class_list":["post-30930","library","type-library","status-publish","hentry","category-integrated-care-board","category-policies-and-strategies"],"acf":[],"_links":{"self":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/library\/30930","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/library"}],"about":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/types\/library"}],"version-history":[{"count":0,"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/library\/30930\/revisions"}],"wp:attachment":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/media?parent=30930"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/categories?post=30930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}