{"id":3558,"date":"2022-12-06T22:19:53","date_gmt":"2022-12-06T22:19:53","guid":{"rendered":"https:\/\/bnssghealthiertogether.org.uk\/?page_id=3558"},"modified":"2024-11-19T11:20:58","modified_gmt":"2024-11-19T11:20:58","slug":"making-every-contact-count","status":"publish","type":"page","link":"https:\/\/bnssghealthiertogether.org.uk\/ro\/making-every-contact-count\/","title":{"rendered":"Ce \u00eenseamn\u0103 \u201eMaking Every Contact Count\u201d (MECC)?"},"content":{"rendered":"<div class=\"assembler_default-group assembler_module_group assembler_default-group_1 assembler_module_group_1\"><div class=\"assembler_module_area assembler_module_area_1\"><div class=\"assembler_text-module assembler_module assembler_text-module_1 assembler_module_1  transparent\"><a tabindex=\"-1\" title=\"Section titled module-1\" id=\"module-1\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/pages\/3558\/#module-1\" class=\"anchor\"><span class=\"hidden\">Section titled module-1<\/span><\/a><!-- Template found for text-module - Template: template-text - Matched: _only --><section class=\"w-full mx-auto max-w-content pt-10 sm:pt-20 pb-3 sm:pb-6\">\r\n  <div class=\"entry-content w-full !px-0 max-w-small\">\r\n        <h1>What is Making Every Contact Count (MECC)?<\/h1>\n  <\/div>\r\n  <\/section><\/div><!-- .assembler_text-module.assembler_module.assembler_text-module_1.assembler_module_1..transparent --><div class=\"assembler_text-module assembler_module assembler_text-module_2 assembler_module_2  transparent\"><a tabindex=\"-1\" title=\"Section titled module-2\" id=\"module-2\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/pages\/3558\/#module-2\" class=\"anchor\"><span class=\"hidden\">Section titled module-2<\/span><\/a><!-- Template found for text-module - Template: template-text - Matched: _only --><section class=\"w-full mx-auto max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6\">\n    <div class=\"flex gap-11 md:grid md:grid-cols-2 flex-col\">\n    <div class=\"entry-content\">\n      <p>Making Every Contact Count (MECC) is simply a chat about health. MECC conversations are person or patient-led, and focus on what a person thinks they may be able to do to make a positive change to their lifestyle. They are often about \u2018planting a seed\u2019 for change or supporting someone to make a small step towards making a change.<\/p>\n<p>MECC training focuses on using open discovery questions, which are questions starting with \u2018what\u2019 or \u2018how\u2019. Open discovery questions allow the conversation to be led by the person and move the conversation away from staff giving solutions or offering suggestions. MECC conversations often end with the person being signposted to the most appropriate support service (e.g. smoking cessation).<\/p>\n    <\/div>\n    <div class=\"entry-content\">\n      <p><img decoding=\"async\" class=\"alignnone size-full wp-image-4149\" src=\"https:\/\/bnssghealthiertogether.org.uk\/wp-content\/uploads\/2023\/01\/MECC-e1672852765550.png\" alt=\"\" width=\"180\" height=\"180\" srcset=\"https:\/\/bnssghealthiertogether.org.uk\/wp-content\/uploads\/2023\/01\/MECC-e1672852765550.png 180w, https:\/\/bnssghealthiertogether.org.uk\/wp-content\/uploads\/2023\/01\/MECC-e1672852765550-150x150.png 150w\" sizes=\"(max-width: 180px) 100vw, 180px\" \/><\/p>\n    <\/div>\n      <\/div>\n<\/section><\/div><!-- .assembler_text-module.assembler_module.assembler_text-module_2.assembler_module_2..transparent --><div class=\"assembler_text-module assembler_module assembler_text-module_3 assembler_module_3  transparent\"><a tabindex=\"-1\" title=\"Section titled module-3\" id=\"module-3\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/pages\/3558\/#module-3\" class=\"anchor\"><span class=\"hidden\">Section titled module-3<\/span><\/a><!-- Template found for text-module - Template: template-text - Matched: _only --><section class=\"w-full mx-auto max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6\">\r\n  <div class=\"entry-content w-full !px-0 max-w-small\">\r\n        <p>MECC focuses on the following areas:<\/p>\n<ul>\n<li>Improving mental health and wellbeing<\/li>\n<li>Stopping smoking<\/li>\n<li>Reducing alcohol intake<\/li>\n<li>Eating more healthily<\/li>\n<li>Increasing physical activity<\/li>\n<\/ul>\n<p>Our vision for Bristol, North Somerset and South Gloucestershire is that all health and social care organisations and relevant partner agencies will be aware of, adopt and embed the MECC principles.<\/p>\n<p>This means that, whenever appropriate, the opportunity to reinforce messages about health and wellbeing and signpost to the relevant services is used.<\/p>\n  <\/div>\r\n  <\/section><\/div><!-- .assembler_text-module.assembler_module.assembler_text-module_3.assembler_module_3..transparent --><div class=\"assembler_text-module assembler_module assembler_text-module_4 assembler_module_4  transparent\"><a tabindex=\"-1\" title=\"Section titled module-4\" id=\"module-4\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/pages\/3558\/#module-4\" class=\"anchor\"><span class=\"hidden\">Section titled module-4<\/span><\/a><!-- Template found for text-module - Template: template-text - Matched: _only --><section class=\"w-full mx-auto max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6\">\r\n  <div class=\"entry-content w-full !px-0 max-w-small\">\r\n        <p>A MECC conversation is a very brief intervention \u2013 no specific knowledge or expertise about the subject area is required.\u00a0However, staff who deliver more intensive interventions as part of their everyday roles can also use the MECC approach. It can help with opening conversations and supporting people to think about changes that they want to make.<\/p>\n  <\/div>\r\n  <\/section><\/div><!-- .assembler_text-module.assembler_module.assembler_text-module_4.assembler_module_4..transparent --><div class=\"assembler_text-module assembler_module assembler_text-module_5 assembler_module_5  transparent\"><a tabindex=\"-1\" title=\"Section titled module-5\" id=\"module-5\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/pages\/3558\/#module-5\" class=\"anchor\"><span class=\"hidden\">Section titled module-5<\/span><\/a><!-- Template found for text-module - Template: template-text - Matched: _only --><section class=\"w-full mx-auto max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6\">\r\n  <div class=\"entry-content w-full !px-0 max-w-small\">\r\n        <h2>What are the benefits of MECC training?<\/h2>\n<ul>\n<li>MECC offers a long-term approach to prevention, making it a core part of everyone\u2019s work<\/li>\n<li>An evaluation of the Wessex MECC model (the model that Bristol, North Somerset and South Gloucestershire training is based on) found that staff reported improved job satisfaction, increased professional empathy, and that MECC had had a positive effect on organisational culture<\/li>\n<li>MECC supports the improvement of service quality and patient outcomes<\/li>\n<\/ul>\n  <\/div>\r\n  <\/section><\/div><!-- .assembler_text-module.assembler_module.assembler_text-module_5.assembler_module_5..transparent --><div class=\"assembler_text-module assembler_module assembler_text-module_6 assembler_module_6  transparent\"><a tabindex=\"-1\" title=\"Section titled module-6\" id=\"module-6\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/pages\/3558\/#module-6\" class=\"anchor\"><span class=\"hidden\">Section titled module-6<\/span><\/a><!-- Template found for text-module - Template: template-text - Matched: _only --><section class=\"w-full mx-auto max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6\">\r\n  <div class=\"entry-content w-full !px-0 max-w-small\">\r\n        <h2>MECC training<\/h2>\n<p>Each BNSSG health and care organisation has a MECC Lead and Trainer(s) who deliver in-house MECC training. Staff should contact their employer\u2019s Learning &amp; Development Team for details of the type of MECC training their organisation offers.<\/p>\n<p>There is also a BNSSG MECC \u2018Train the Trainer\u2019 course, this takes place over a day and a half, which trains staff to become MECC trainers and deliver a three-hour MECC training course.\u00a0 Further information is available from the BNSSG MECC Leads (contact information below).<\/p>\n      <a href=\"https:\/\/www.e-lfh.org.uk\/programmes\/making-every-contact-count\/\" class=\"btn-link flex w-[fit-content] \" rel=\"noopener\">National MECC e-learning<\/a>\n\n  <\/div>\r\n  <\/section><\/div><!-- .assembler_text-module.assembler_module.assembler_text-module_6.assembler_module_6..transparent --><div class=\"assembler_text-module assembler_module assembler_text-module_7 assembler_module_7  transparent\"><a tabindex=\"-1\" title=\"Section titled module-7\" id=\"module-7\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/pages\/3558\/#module-7\" class=\"anchor\"><span class=\"hidden\">Section titled module-7<\/span><\/a><!-- Template found for text-module - Template: template-text - Matched: _only --><section class=\"w-full mx-auto max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6\">\r\n  <div class=\"entry-content w-full !px-0 max-w-small\">\r\n        <h2>What about other behaviour change training?<\/h2>\n<p data-wahfont=\"15\">We occasionally receive questions about how MECC fits in with other behaviour change training, such as Motivational Influencing or Health Coaching.\u00a0\u00a0 Health Education England has created a\u00a0<strong><a role=\"link\" href=\"https:\/\/behaviourchange.hee.nhs.uk\/\" data-wahfont=\"15\" rel=\"noopener\">Behaviour Change Development Framework<\/a><\/strong>\u00a0to help individual staff and managers determine what type of behaviour change training is needed to support people to make positive changes in their lives.<\/p>\n<p data-wahfont=\"15\">This new Framework demonstrates that there are four levels of behaviour change training, and the recommended level of training depends on the people you or your workforce interact with most everyday.<\/p>\n<p data-wahfont=\"15\">There are four levels determined by the needs of the people staff work with most:<\/p>\n<ul>\n<li data-wahfont=\"15\">Behaviour Change Literacy \u2013 suitable for anyone and is accessed via free e-learning on the website<\/li>\n<li data-wahfont=\"15\">Behaviour Change Level 1 \u2013 Very Brief Interventions, such as MECC, for staff who work with people who have an admin need, e.g. police officer or receptionist who signposts to services<\/li>\n<li data-wahfont=\"15\">Behaviour Change Level 2 \u2013 Brief and Extended Brief Interventions, for staff who work with service users with a health or social care need and need motivational interviewing skills<\/li>\n<li data-wahfont=\"15\">Behaviour Change Level 3 \u2013 High Intensity Interventions, for staff who work with service users with more complex needs. Specialist training for example CBT.<\/li>\n<\/ul>\n  <\/div>\r\n  <\/section><\/div><!-- .assembler_text-module.assembler_module.assembler_text-module_7.assembler_module_7..transparent --><div class=\"assembler_text-module assembler_module assembler_text-module_8 assembler_module_8  transparent\"><a tabindex=\"-1\" title=\"Section titled module-8\" id=\"module-8\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/pages\/3558\/#module-8\" class=\"anchor\"><span class=\"hidden\">Section titled module-8<\/span><\/a><!-- Template found for text-module - Template: template-text - Matched: _only --><section class=\"w-full mx-auto max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6\">\r\n  <div class=\"entry-content w-full !px-0 max-w-small\">\r\n        <p>The Framework also includes an <a href=\"https:\/\/behaviourchange.hee.nhs.uk\/assessment\" rel=\"noopener\">Assessment tool<\/a>, where you answer a few quick questions to find out which level of behaviour change training is most suitable for you or your workforce.<\/p>\n  <\/div>\r\n  <\/section><\/div><!-- .assembler_text-module.assembler_module.assembler_text-module_8.assembler_module_8..transparent --><div class=\"assembler_text-module assembler_module assembler_text-module_9 assembler_module_9  transparent\"><a tabindex=\"-1\" title=\"Section titled module-9\" id=\"module-9\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/pages\/3558\/#module-9\" class=\"anchor\"><span class=\"hidden\">Section titled module-9<\/span><\/a><!-- Template found for text-module - Template: template-text - Matched: _only --><section class=\"w-full mx-auto max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6\">\r\n  <div class=\"entry-content w-full !px-0 max-w-small\">\r\n        <h2 data-wahfont=\"29\">If you are interested in training please contact your local MECC lead:<\/h2>\n<ul>\n<li>Bristol \u2013 <a href=\"mailto:Elizabeth.Lebreton@bristol.gov.uk\">Elizabeth Lebreton<\/a><\/li>\n<li>North Somerset \u2013 <a href=\"mailto:Kate.Blakley@n-somerset.gov.uk\">Kate Blakley<\/a><\/li>\n<li>South Gloucestershire \u2013 <a href=\"mailto:Claire.Rees@southglos.gov.uk\">Claire Rees<\/a><\/li>\n<\/ul>\n  <\/div>\r\n  <\/section><\/div><!-- .assembler_text-module.assembler_module.assembler_text-module_9.assembler_module_9..transparent --><div class=\"assembler_text-module assembler_module assembler_text-module_10 assembler_module_10  transparent\"><a tabindex=\"-1\" title=\"Section titled module-10\" id=\"module-10\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/pages\/3558\/#module-10\" class=\"anchor\"><span class=\"hidden\">Section titled module-10<\/span><\/a><!-- Template found for text-module - Template: template-text - Matched: _only --><section class=\"w-full mx-auto max-w-content pt-3 sm:pt-6 pb-3 sm:pb-6\">\r\n  <div class=\"entry-content w-full !px-0 max-w-small\">\r\n        <h2 data-wahfont=\"29\"><strong>Useful links:<\/strong><\/h2>\n<p data-wahfont=\"18\">      <a href=\"https:\/\/behaviourchange.hee.nhs.uk\/\" target=\"https:\/\/behaviourchange.hee.nhs.uk\/\" class=\"btn-link flex w-[fit-content] \" rel=\"noopener\">Behaviour Change Development Framework<\/a>\n<\/p>\n<p data-wahfont=\"18\">      <a href=\"https:\/\/www.e-lfh.org.uk\/programmes\/making-every-contact-count\/\" target=\"https:\/\/www.e-lfh.org.uk\/programmes\/making-every-contact-count\/\" class=\"btn-link flex w-[fit-content] \" rel=\"noopener\">MECC e-learning<\/a>\n<\/p>\n<p data-wahfont=\"18\">      <a href=\"http:\/\/www.wessexphnetwork.org.uk\/media\/26775\/mecc-implementation-guide.pdf\" target=\"http:\/\/www.wessexphnetwork.org.uk\/media\/26775\/mecc-implementation-guide.pdf\" class=\"btn-link flex w-[fit-content] \" rel=\"noopener\">MECC Implementation Guide<\/a>\n<\/p>\n<p data-wahfont=\"18\">      <a href=\"http:\/\/www.wessexphnetwork.org.uk\/media\/30266\/mecc-presentation.pdf\" target=\"http:\/\/www.wessexphnetwork.org.uk\/media\/30266\/mecc-presentation.pdf\" class=\"btn-link flex w-[fit-content] \" rel=\"noopener\">Presentation on MECC<\/a>\n<\/p>\n<p data-wahfont=\"18\">      <a href=\"https:\/\/www.nhs.uk\/better-health\/\" target=\"https:\/\/www.nhs.uk\/better-health\/\" class=\"btn-link flex w-[fit-content] \" rel=\"noopener\">NHS.UK: Better Health<\/a>\n<\/p>\n<p data-wahfont=\"18\">      <a href=\"https:\/\/www.nhs.uk\/\" target=\"https:\/\/www.nhs.uk\/\" class=\"btn-link flex w-[fit-content] \" rel=\"noopener\">NHS.UK: Health A to Z<\/a>\n<\/p>\n  <\/div>\r\n  <\/section><\/div><!-- .assembler_text-module.assembler_module.assembler_text-module_10.assembler_module_10..transparent --><\/div><!-- .assembler_module_area.assembler_module_area_1 --><\/div><!-- .assembler_default-group.assembler_module_group.assembler_default-group_1.assembler_module_group_1  -->","protected":false},"excerpt":{"rendered":"<p>The Making Every Contact Count approach encourages health and social care staff to have conversations with patients about how they might make positive improvements to their health or wellbeing.<\/p>","protected":false},"author":7,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"tags":[],"class_list":["post-3558","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/pages\/3558","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/comments?post=3558"}],"version-history":[{"count":9,"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/pages\/3558\/revisions"}],"predecessor-version":[{"id":34044,"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/pages\/3558\/revisions\/34044"}],"wp:attachment":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/media?parent=3558"}],"wp:term":[{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/tags?post=3558"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}