{"id":17040,"date":"2023-06-23T10:56:27","date_gmt":"2023-06-23T09:56:27","guid":{"rendered":"https:\/\/nhs-icb.bisongrid.dev\/?p=17040"},"modified":"2024-11-01T14:45:06","modified_gmt":"2024-11-01T14:45:06","slug":"how-you-make-a-complaint-about-primary-care-services-is-changing-on-1-july-2023","status":"publish","type":"post","link":"https:\/\/bnssghealthiertogether.org.uk\/ro\/news\/how-you-make-a-complaint-about-primary-care-services-is-changing-on-1-july-2023\/","title":{"rendered":"Modul \u00een care pute\u021bi depune o pl\u00e2ngere privind serviciile de asisten\u021b\u0103 medical\u0103 primar\u0103 se schimb\u0103 \u00eencep\u00e2nd cu 1 iulie 2023"},"content":{"rendered":"
Sec\u021biunea intitulat\u0103 modul-1<\/span><\/a>
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Modul \u00een care pute\u021bi depune o pl\u00e2ngere privind serviciile de asisten\u021b\u0103 medical\u0103 primar\u0103 se schimb\u0103 \u00eencep\u00e2nd cu 1 iulie 2023<\/strong><\/h1>\n

Ave\u021bi dreptul s\u0103 depune\u021bi o pl\u00e2ngere cu privire la orice aspect al \u00eengrijirii, tratamentului sau serviciului NHS, iar acest lucru este scris \u00een Constitu\u021bia NHS pe gov.uk.<\/a><\/p>\n

\u00cencep\u00e2nd cu 1 iulie 2023, modul \u00een care pute\u021bi depune o pl\u00e2ngere privind serviciile de asisten\u021b\u0103 medical\u0103 primar\u0103 c\u0103tre comisar se schimb\u0103.<\/p>\n

Prin servicii de asisten\u021b\u0103 medical\u0103 primar\u0103 ne referim la medicii de familie, stomatologii, opticienii sau serviciile farmaceutice.<\/p>\n

Exist\u0103 dou\u0103 modalit\u0103\u021bi prin care pute\u021bi depune o pl\u00e2ngere:<\/p>\n

    \n
  1. Pute\u021bi depune o pl\u00e2ngere la furnizorul de servicii medicale: aceasta este organiza\u021bia unde a\u021bi primit serviciile NHS, de exemplu, un cabinet medical de familie sau un cabinet stomatologic. <\/span><\/li>\n
  2. Pute\u021bi depune o pl\u00e2ngere la comisarul serviciului: aceasta este organiza\u021bia care a pl\u0103tit pentru serviciul sau \u00eengrijirea pe care a\u021bi primit-o.<\/li>\n<\/ol>\n

    Dup\u0103 1 iulie 2023, dac\u0103 dori\u021bi s\u0103 depune\u021bi o pl\u00e2ngere cu privire la serviciile de asisten\u021b\u0103 medical\u0103 primar\u0103 la comisar, ve\u021bi contacta acum Bristol, North Somerset \u0219i South Gloucestershire Integrated Care Board (ICB) \u00een loc de NHS England.<\/p>\n

    Pute\u021bi face asta folosind datele noastre de contact<\/a>.<\/p>\n

    V\u0103 \u00eencuraj\u0103m s\u0103 contacta\u021bi medicul dumneavoastr\u0103 de familie \u00een leg\u0103tur\u0103 cu o reclama\u021bie, \u00een prim\u0103 instan\u021b\u0103. Procesul de a face acest lucru nu se schimb\u0103.<\/p>\n

    Dac\u0103 reclama\u021bia dumneavoastr\u0103 nu poate fi rezolvat\u0103, pute\u021bi contacta\u021bi ICB<\/a>.<\/p>\n

    Dac\u0103 ave\u021bi o reclama\u021bie \u00een curs de desf\u0103\u0219urare primit\u0103 la sau dup\u0103 1 iulie 2022, ve\u021bi primi o scrisoare de la NHS England prin care ve\u021bi fi informat c\u0103 ICB v\u0103 gestioneaz\u0103 acum reclama\u021bia, cu confirmarea persoanei care v\u0103 gestioneaz\u0103 cazul.<\/p>\n

    Dac\u0103 ave\u021bi reclama\u021bii \u00een curs de primire \u00eenainte de 1 iulie 2022, ve\u021bi primi o scrisoare de la NHS England prin care ve\u021bi fi informat c\u0103 reclama\u021bia dumneavoastr\u0103 este re\u021binut\u0103 de NHS England, cu confirmarea persoanei care gestioneaz\u0103 cazul dumneavoastr\u0103.<\/p>\n

    Dac\u0103 ave\u021bi \u00eentreb\u0103ri, v\u0103 rug\u0103m s\u0103 contacta\u021bi bnssg.customerservice@nhs.net<\/a>.<\/p>\n

    Afla\u021bi mai multe despre cum s\u0103 trimite\u021bi feedback sau s\u0103 depune\u021bi o pl\u00e2ngere cu privire la un serviciu NHS<\/a><\/p>\n

     <\/p>\n <\/div>\r\n <\/section><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

    De la 1 iulie 2023 se schimb\u0103 modul \u00een care membrii publicului adreseaz\u0103 comisarului o pl\u00e2ngere cu privire la serviciile de \u00eengrijire primar\u0103. <\/p>","protected":false},"author":13,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[291],"tags":[805,793,160,806,795,38,189],"class_list":["post-17040","post","type-post","status-publish","format-standard","hentry","category-gp","tag-complaint","tag-dentistry","tag-feedback","tag-gp","tag-optometry","tag-pharmacy","tag-primary-care"],"acf":[],"_links":{"self":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/posts\/17040","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/comments?post=17040"}],"version-history":[{"count":1,"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/posts\/17040\/revisions"}],"predecessor-version":[{"id":33228,"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/posts\/17040\/revisions\/33228"}],"wp:attachment":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/media?parent=17040"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/categories?post=17040"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/ro\/wp-json\/wp\/v2\/tags?post=17040"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}