{"id":20881,"date":"2023-12-14T15:04:38","date_gmt":"2023-12-14T15:04:38","guid":{"rendered":"https:\/\/nhs-icb.bisongrid.dev\/?p=20881"},"modified":"2024-11-01T14:24:24","modified_gmt":"2024-11-01T14:24:24","slug":"one-in-four-nhs-staff-experience-harassment-at-work-2","status":"publish","type":"post","link":"https:\/\/bnssghealthiertogether.org.uk\/sq\/news\/one-in-four-nhs-staff-experience-harassment-at-work-2\/","title":{"rendered":"Nj\u00eb n\u00eb kat\u00ebr punonj\u00ebs t\u00eb NHS p\u00ebrjetojn\u00eb ngacmim n\u00eb pun\u00eb"},"content":{"rendered":"<div class=\"assembler_default-group assembler_module_group assembler_default-group_1 assembler_module_group_1\"><div class=\"assembler_module_area assembler_module_area_1\"><div class=\"assembler_text-module assembler_module assembler_text-module_1 assembler_module_1  transparent\"><a tabindex=\"-1\" title=\"Seksioni me titull module-1\" id=\"module-1\" href=\"https:\/\/bnssghealthiertogether.org.uk\/sq\/wp-json\/wp\/v2\/posts\/20881\/#module-1\" class=\"anchor\"><span class=\"hidden\">Seksioni me titull module-1<\/span><\/a><!-- Template found for text-module - Template: template-text - Matched: _only --><section class=\"w-full mx-auto max-w-content pt-12 sm:pt-24 pb-12 sm:pb-24\">\r\n  <div class=\"entry-content w-full !px-0 max-w-small\">\r\n        <h1><strong>Nj\u00eb n\u00eb kat\u00ebr punonj\u00ebs t\u00eb NHS p\u00ebrjetojn\u00eb ngacmim n\u00eb pun\u00eb<\/strong><\/h1>\n<time class=\"post_date_shortcode\">14 Dhjetor 2023<\/time>\n<p>&nbsp;<\/p>\n<p>N\u00eb secilin prej kat\u00ebr viteve t\u00eb fundit, Anketa e Stafit t\u00eb NHS ka treguar se m\u00eb shum\u00eb se nj\u00eb n\u00eb kat\u00ebr an\u00ebtar\u00eb t\u00eb stafit ka p\u00ebrjetuar ngacmim, ngacmim ose abuzim nga pacient\u00ebt dhe an\u00ebtar\u00ebt e publikut gjat\u00eb pun\u00ebs.<\/p>\n<p>N\u00eb t\u00eb nj\u00ebjt\u00ebn periudh\u00eb, m\u00eb shum\u00eb se nj\u00eb n\u00eb dhjet\u00eb punonj\u00ebs than\u00eb gjithashtu se kishin p\u00ebrjetuar dhun\u00eb fizike nga pacient\u00ebt, t\u00eb af\u00ebrmit dhe an\u00ebtar\u00eb t\u00eb tjer\u00eb t\u00eb publikut gjat\u00eb pun\u00ebs.<\/p>\n<p><strong>Rosi Shepherd, Drejtoresh\u00eb Kryesore e Infermieris\u00eb n\u00eb ICB-n\u00eb e NHS-it t\u00eb Bristol, North Somerset dhe South Gloucestershire, tha:<\/strong><\/p>\n<blockquote><p>\u201cStafi yn\u00eb i p\u00ebrkushtuar i sh\u00ebndet\u00ebsis\u00eb dhe kujdesit vjen n\u00eb pun\u00eb \u00e7do dit\u00eb p\u00ebr t\u00eb ofruar sh\u00ebrbimet dhe kujdesin m\u00eb t\u00eb mir\u00eb q\u00eb mundet. Ata nuk duhet t\u00eb k\u00ebrc\u00ebnohen dhe t\u00eb ken\u00eb frik\u00eb p\u00ebr sigurin\u00eb e tyre, t\u00eb ekipit t\u00eb tyre apo t\u00eb pacient\u00ebve t\u00eb tjer\u00eb.<\/p>\n<p>\u201cNe e dim\u00eb se shumica d\u00ebrrmuese e njer\u00ebzve q\u00eb p\u00ebrdorin sh\u00ebrbimet lokale jan\u00eb t\u00eb sjellsh\u00ebm dhe t\u00eb respektuesh\u00ebm kur nd\u00ebrveprojn\u00eb me stafin, por numri i lart\u00eb i vazhduesh\u00ebm i incidenteve \u00ebsht\u00eb i papranuesh\u00ebm.\u201d<\/p><\/blockquote>\n<p>T\u00eb dh\u00ebnat lokale n\u00eb University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) treguan 479 incidente t\u00eb abuzimit verbal dhe 319 incidente t\u00eb abuzimit fizik ndaj stafit q\u00eb nga prilli 2023.<\/p>\n<p>Si p\u00ebrgjigje ndaj dhun\u00ebs dhe agresionit q\u00eb p\u00ebrjetuan punonj\u00ebsit, UHBW krijoi n\u00eb shtator 2022 nj\u00eb ekip p\u00ebr reduktimin e dhun\u00ebs p\u00ebr t\u00eb mb\u00ebshtetur punonj\u00ebsit q\u00eb p\u00ebrjetojn\u00eb sjellje abuzive.<\/p>\n<p>Q\u00eb nga themelimi i ekipit, nj\u00eb person \u00ebsht\u00eb d\u00ebnuar dhe ka 12 raste ku autor\u00ebt jan\u00eb akuzuar dhe \u00e7\u00ebshtjet e tyre po p\u00ebrparojn\u00eb n\u00ebp\u00ebr sistemin e drejt\u00ebsis\u00eb penale. N\u00eb total, ekipi p\u00ebr Reduktimin e Dhun\u00ebs po ndjek veprime kund\u00ebr 37 rasteve t\u00eb sjelljes s\u00eb dhunshme ose agresive ndaj koleg\u00ebve t\u00eb UHBW.<\/p>\n<p><strong>Emma Wood, Drejtoresh\u00eb e Burimeve Njer\u00ebzore dhe Z\u00ebvend\u00ebsdrejtoresh\u00eb Ekzekutive n\u00eb University Hospitals Bristol and Weston NHS Foundation Trust, tha: <\/strong><\/p>\n<blockquote><p>\u201cAskush nuk duhet t\u00eb p\u00ebrjetoj\u00eb ose t\u00eb jet\u00eb d\u00ebshmitar i dhun\u00ebs, agresionit, ngacmimeve dhe ngacmimit n\u00eb pun\u00eb, ve\u00e7an\u00ebrisht n\u00eb nj\u00eb mjedis sh\u00ebndet\u00ebsor ku njer\u00ebzit vijn\u00eb duke pritur t\u00eb kujdesen p\u00ebr t\u00eb tjer\u00ebt ose t\u00eb kujdesen p\u00ebr ta. Thjesht \u00ebsht\u00eb e papranueshme.<\/p>\n<p>\u201cJemi t\u00eb vendosur t\u00eb zhdukim t\u00eb gjitha format e sjelljes s\u00eb papranueshme n\u00eb UHBW. Ekipi yn\u00eb p\u00ebr Reduktimin e Dhun\u00ebs po i mb\u00ebshtet koleg\u00ebt q\u00eb t\u00eb ndihen t\u00eb sigurt dhe t\u00eb fuqizuar p\u00ebr t\u00eb vepruar kur p\u00ebrballen me sjellje sfiduese.<\/p>\n<p>\u201cN\u00eb rastet m\u00eb serioze, ne nuk do t\u00eb hezitojm\u00eb t\u00eb nd\u00ebrmarrim veprime dhe do t'i raportojm\u00eb shkel\u00ebsit te policia q\u00eb t\u00eb p\u00ebrballen me drejt\u00ebsin\u00eb.\u201d<\/p><\/blockquote>\n<p>Problemi \u00ebsht\u00eb gjithashtu serioz n\u00eb praktik\u00ebn e p\u00ebrgjithshme, me navigator\u00ebt e kujdesit n\u00eb t\u00eb gjith\u00eb zon\u00ebn q\u00eb p\u00ebrjetojn\u00eb qindra incidente n\u00eb dit\u00eb.<\/p>\n<p><strong>Peter Maynard, Partner Ekzekutiv n\u00eb Qendr\u00ebn e Sh\u00ebndetit Horfield<\/strong>, ka th\u00ebn\u00eb se keqtrajtimi q\u00eb kan\u00eb marr\u00eb stafi n\u00eb vij\u00ebn e par\u00eb \u00ebsht\u00eb b\u00ebr\u00eb kaq i keq gjat\u00eb muajve t\u00eb fundit, sa ata kan\u00eb humbur gati nj\u00eb t\u00eb tret\u00ebn e ekipit t\u00eb tyre t\u00eb navigator\u00ebve t\u00eb kujdesit.<\/p>\n<blockquote><p>\u201cIdeja e vjet\u00ebr e recepcionistes s\u00eb mjekut t\u00eb p\u00ebrgjithsh\u00ebm ka vdekur prej koh\u00ebsh. Ato jan\u00eb navigatore t\u00eb kualifikuara p\u00ebr kujdesin ndaj pacient\u00ebve, duke ndjekur kritere komplekse p\u00ebr t'u siguruar q\u00eb njer\u00ebzit t\u00eb ken\u00eb qasje n\u00eb kujdesin e duhur q\u00eb n\u00eb her\u00ebn e par\u00eb.<\/p>\n<p>\u201cNe e dim\u00eb q\u00eb njer\u00ebzit duan t\u00eb marrin kujdes sa m\u00eb shpejt t\u00eb jet\u00eb e mundur dhe mund t\u00eb irritohen, por nd\u00ebrsa nj\u00eb koment ironik i nj\u00eb personi mund t\u00eb mos duket shum\u00eb i r\u00ebnd\u00ebsish\u00ebm vet\u00eb, kur ai ndodh 100 her\u00eb gjat\u00eb nj\u00eb dite pune, grumbullohet shum\u00eb ankth q\u00eb e merr me vete n\u00eb sht\u00ebpi dhe me t\u00eb kthehesh dit\u00ebn tjet\u00ebr.<\/p>\n<p>\u201cK\u00ebrkohen muaj p\u00ebr t\u00eb trajnuar plot\u00ebsisht nj\u00eb navigator t\u00eb kujdesit p\u00ebr pacient\u00ebt, k\u00ebshtu q\u00eb sa her\u00eb q\u00eb humbim nj\u00eb, ne n\u00eb fakt humbim or\u00ebt e pun\u00ebs s\u00eb asaj personi p\u00ebr pjes\u00ebn m\u00eb t\u00eb madhe t\u00eb nj\u00eb viti. Prandaj, pasoj\u00eb e keqp\u00ebrdorimit \u00ebsht\u00eb n\u00eb t\u00eb v\u00ebrtet\u00eb nj\u00eb sh\u00ebrbim m\u00eb i dob\u00ebt p\u00ebr pacient\u00ebt, m\u00eb shum\u00eb vonesa n\u00eb telefon dhe edhe m\u00eb shum\u00eb frustrim.<\/p>\n<p>\u201cSi gjithmon\u00eb, po flasim p\u00ebr nj\u00eb pakic\u00eb pacient\u00ebsh q\u00eb i trajtojn\u00eb stafin k\u00ebshtu, por pakica e z\u00ebshme po ushtron nj\u00eb ndikim shum\u00eb t\u00eb r\u00ebnd\u00ebsish\u00ebm n\u00eb aft\u00ebsin\u00eb e mjek\u00ebsis\u00eb s\u00eb p\u00ebrgjithshme p\u00ebr t\u00eb ofruar llojin e sh\u00ebrbimit q\u00eb d\u00ebshiron.\u201d<\/p><\/blockquote>\n<p><strong>Mary Lewis, Drejtoresh\u00eb Kryesore e Infermieris\u00eb n\u00eb Sirona Kujdes &amp; Sh\u00ebndet <\/strong>e cila ofron kujdes sh\u00ebndet\u00ebsor komunitar p\u00ebr t\u00eb rriturit dhe f\u00ebmij\u00ebt e NHS-it n\u00eb t\u00eb gjith\u00eb Bristol, North Somerset dhe South Gloucestershire, tha se ekipi punoi me policin\u00eb dhe organizat\u00ebn p\u00ebr mb\u00ebshtetjen e d\u00ebshmitar\u00ebve p\u00ebr t\u00eb vazhduar me ndjekje penale n\u00eb fund t\u00eb vitit 2022 pasi nj\u00eb individ u b\u00eb i dhunsh\u00ebm dhe agresiv n\u00eb nj\u00eb pik\u00eb t\u00eb kujdesit urgjent.<\/p>\n<p>Si rezultat, ai u d\u00ebnua me 12 jav\u00eb burg sipas Ligjit p\u00ebr Sulmet ndaj Punonj\u00ebsve t\u00eb Emergjenc\u00ebs, i cili ofron mbrojtje shtes\u00eb p\u00ebr \u00e7do person t\u00eb pun\u00ebsuar p\u00ebr q\u00ebllimet e ofrimit ose mb\u00ebshtetjes s\u00eb sh\u00ebrbimeve sh\u00ebndet\u00ebsore t\u00eb NHS.<\/p>\n<p>Maria tha:<\/p>\n<blockquote><p>\u201cEdhe pse fokusi yn\u00eb \u00ebsht\u00eb gjithmon\u00eb n\u00eb parandalim, ne gjithmon\u00eb do t\u00eb punojm\u00eb ngusht\u00eb me policin\u00eb p\u00ebr t\u00eb siguruar ndjekje penale kur e konsiderojm\u00eb t\u00eb p\u00ebrshtatshme.<\/p>\n<p>\u201c\u00cbsht\u00eb nj\u00eb kujtes\u00eb se dhuna dhe agresioni ndaj koleg\u00ebve tan\u00eb dhe personave q\u00eb ofrojn\u00eb kujdes kurr\u00eb nuk jan\u00eb t\u00eb pranueshme.\u201d<\/p><\/blockquote>\n<p>ITV West Country paraqiti nj\u00eb reportazh q\u00eb fokusohej n\u00eb ndikimin brenda praktikave t\u00eb mjek\u00ebve t\u00eb p\u00ebrgjithsh\u00ebm.<\/p>\n<div class=\"embed_wrapper\"><iframe title=\"Keqp\u00ebrdorimi n\u00eb praktikat e mjekut t\u00eb p\u00ebrgjithsh\u00ebm - ITV West Country, Dhjetor 2023\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/bGxMBEsd6yA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<p>BBC Points West bisedon me stafin e Qendr\u00ebs s\u00eb Sh\u00ebndetit Horfield dhe me stafin e Spitalit Mbret\u00ebror t\u00eb Bristolit p\u00ebr p\u00ebrvojat e tyre.<\/p>\n<div class=\"embed_wrapper\"><iframe title=\"Keqtrajtimi ndaj stafit t\u00eb NHS - BBC Points West, Janar 2024\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/btpju8-KYDY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<p>&nbsp;<\/p>\n  <\/div>\r\n  <\/section><\/div><!-- .assembler_text-module.assembler_module.assembler_text-module_1.assembler_module_1..transparent --><\/div><!-- .assembler_module_area.assembler_module_area_1 --><\/div><!-- .assembler_default-group.assembler_module_group.assembler_default-group_1.assembler_module_group_1  -->","protected":false},"excerpt":{"rendered":"<p>N\u00eb secilin prej kat\u00ebr viteve t\u00eb fundit, Anketa e Stafit t\u00eb NHS ka treguar se m\u00eb shum\u00eb se nj\u00eb n\u00eb kat\u00ebr an\u00ebtar\u00eb t\u00eb stafit ka p\u00ebrjetuar ngacmim, ngacmim ose abuzim nga pacient\u00ebt dhe an\u00ebtar\u00ebt e publikut gjat\u00eb pun\u00ebs.<\/p>","protected":false},"author":13,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[708],"tags":[833,834,835,69,836,193,192],"class_list":["post-20881","post","type-post","status-publish","format-standard","hentry","category-workforce","tag-abuse","tag-harassment","tag-help-us-help-you","tag-hospital","tag-patient","tag-respect","tag-staff"],"acf":[],"_links":{"self":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/sq\/wp-json\/wp\/v2\/posts\/20881","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/sq\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/sq\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/sq\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/sq\/wp-json\/wp\/v2\/comments?post=20881"}],"version-history":[{"count":1,"href":"https:\/\/bnssghealthiertogether.org.uk\/sq\/wp-json\/wp\/v2\/posts\/20881\/revisions"}],"predecessor-version":[{"id":33217,"href":"https:\/\/bnssghealthiertogether.org.uk\/sq\/wp-json\/wp\/v2\/posts\/20881\/revisions\/33217"}],"wp:attachment":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/sq\/wp-json\/wp\/v2\/media?parent=20881"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/sq\/wp-json\/wp\/v2\/categories?post=20881"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/sq\/wp-json\/wp\/v2\/tags?post=20881"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}