Help for me

Confidential wellbeing support for work related difficulties experienced by health and care staff in Bristol, North Somerset and South Gloucestershire.

We can help you explore the best support options for your situation. Please note this may include signposting to other services. You can book an assessment directly or you can access psychological training, webinars, our wellbeing explainers, or the self help advice listed on our ‘common themes’ pages. If your employer already offers a wellbeing service, you should refer to this team first – we are here to complement rather than replace existing services.

If you need urgent help, please see your options for immediate, 24-hour services here. 

If you would like a referral for a psychological assessment, you can refer yourself directly.

Trauma support service

If someone in your team has experienced a traumatic event at work, we’re on hand to guide you through the best ways to support them.


A new consultation service for managers
In the aftermath of a distressing event that’s affected your team at work, we can talk you through the most supportive things to do in the hours, days and weeks that follow.

We can also help you develop an action plan to support people on their pathway to recovery. Call our advice line for a consultation with a clinical psychologist within one working day.

To access the Trauma Support Service – Call 0117 342 4740



Supporting Ukrainian refugees


All of our thoughts are with the people of Ukraine as the war continues to have a devastating impact on their lives. Many colleagues will have friends, neighbours and relatives directly affected by the situation and I know, as with ongoing conflicts elsewhere in the world, your organisations are offering support to their teams in particular.

We have a number of resources that you will find useful, which we will keep updating to reflect the situation. Our refugee healthcare professionals web page has information on what the NHS is currently doing and good practice examples from employers on how we can support healthcare professional refugees and employment checks. It also explains the particular role that a number of charities play in supporting the employment of refugees. Our international recruitment toolkit also has helpful information and good practice examples on how to provide pastoral care to those colleagues who find themselves in a new country, particularly under the challenging circumstances facing those driven out of Ukraine following Russia’s invasion.

If you have been effected, we can support you. Please complete the referral form to speak to our team: How to book – Healthier Together (

Psychology assessment and consultation

We are a specialist psychological support service for health and care staff within BNSSG struggling with work related psychological distress. All health and care staff can access an initial assessment and consultation slot with one of our clinical psychologists to help you make sense of any psychological difficulties you might be experiencing and where needed, identify options for further support. In your assessment we will work with you to build a shared understanding of the relevant factors that are impacting on your psychological wellbeing and use this to identify next steps. If your difficulties relate to work, such as the impact of a work-related trauma, burnout or stress, we can offer up to 6 sessions of support with a psychologist from the HTSN. If your difficulties are not related primarily to work we will do our best to identify the most appropriate relevant alternative service. Assessments will either take place via video calls, or in our clinic space in Bristol. Evening appointments (until 7pm) are available three days a week.

You will need to complete a referral form, which you can find here

Make a referral

Click here to see alternative local talking therapies

Talking therapies

Wellbeing explainers

We share useful ways of managing difficult situations in a series of short recordings:

Help for my team

Confidential wellbeing support for health and care staff in Bristol, North Somerset and South Gloucestershire.

We can help you and your team in a number of ways. Please note, if your employer already offers a wellbeing service, it makes sense to refer to this team first – we are here to complement rather than replace existing services.

Referral process

If a member of your team needs help, they could complete a referral form to book an assessment with our team.

Book a consultation

Phone 0117 342 4740 to book a session with one of our psychologists to discuss any challenges facing your team. We can advise you on the range of support options available to you, including relevant training support.

Alternative local talking therapy services


Nilaari is a Black, Asian and Minority Ethnic (BAME) led community-based charity.


Our diverse staff team deliver culturally appropriate and responsive social care support and talking therapies. All our services are designed to support our client’s emotional wellbeing and mental health.


It is our goal to reach out to the BAME communities across the City, working towards redressing the acknowledged under-representation of these groups in services. However, anyone in need can access any of our services.


Our Vision: Everyone who visits will be listened to and treated with respect and dignity. Individuals are supported towards achieving their full potential through meaningful social inclusion.


Website: Telephone number: 0117 952 5742 Email:




You can also access Relate

Relate are the ‘Relationship People’ and as well as Relationship support, they offer support for anxiety and stress.

The details state ‘NHS’ but these are the contact details for all Health and Care staff working in Bristol, North Somerset and South Gloucestershire. .

Phone us: 0300 303 4477

Confidentiality guaranteed

Any information you provide remains confidential, but should you indicate that there is a risk towards yourself or others, particularly a child or vulnerable adult, or that there is illegal activity taking place, we may need to explore the circumstances further with you.

If you complete a self-referral and you are identified as requiring urgent help and we are unable to contact you directly to discuss this within a safe timeframe we may contact your GP, in confidence, in order to ensure alternative support is available to you.

Please note: We also use anonymised data as a means of constantly evaluating our service, and to improve and plan for any future needs.

Contact with employers

If you have contacted us directly (and not through your manager), you do not need to inform your employer that you have used this service.

We will only contact your employer if you or others are at risk (this includes those under your care), and will always aim to discuss this with you beforehand.