{"id":20881,"date":"2023-12-14T15:04:38","date_gmt":"2023-12-14T15:04:38","guid":{"rendered":"https:\/\/nhs-icb.bisongrid.dev\/?p=20881"},"modified":"2024-11-01T14:24:24","modified_gmt":"2024-11-01T14:24:24","slug":"one-in-four-nhs-staff-experience-harassment-at-work-2","status":"publish","type":"post","link":"https:\/\/bnssghealthiertogether.org.uk\/tr\/news\/one-in-four-nhs-staff-experience-harassment-at-work-2\/","title":{"rendered":"NHS \u00e7al\u0131\u015fanlar\u0131n\u0131n d\u00f6rtte biri i\u015f yerinde tacize maruz kal\u0131yor."},"content":{"rendered":"<div class=\"assembler_default-group assembler_module_group assembler_default-group_1 assembler_module_group_1\"><div class=\"assembler_module_area assembler_module_area_1\"><div class=\"assembler_text-module assembler_module assembler_text-module_1 assembler_module_1  transparent\"><a tabindex=\"-1\" title=\"Mod\u00fcl-1 ba\u015fl\u0131kl\u0131 b\u00f6l\u00fcm\" id=\"module-1\" href=\"https:\/\/bnssghealthiertogether.org.uk\/tr\/wp-json\/wp\/v2\/posts\/20881\/#module-1\" class=\"anchor\"><span class=\"hidden\">Mod\u00fcl-1 ba\u015fl\u0131kl\u0131 b\u00f6l\u00fcm<\/span><\/a><!-- Template found for text-module - Template: template-text - Matched: _only --><section class=\"w-full mx-auto max-w-content pt-12 sm:pt-24 pb-12 sm:pb-24\">\r\n  <div class=\"entry-content w-full !px-0 max-w-small\">\r\n        <h1><strong>NHS \u00e7al\u0131\u015fanlar\u0131n\u0131n d\u00f6rtte biri i\u015f yerinde tacize maruz kal\u0131yor.<\/strong><\/h1>\n<time class=\"post_date_shortcode\">14 Aral\u0131k 2023<\/time>\n<p>&nbsp;<\/p>\n<p>Son d\u00f6rt y\u0131ld\u0131r yap\u0131lan NHS Personel Anketi, personelin d\u00f6rtte birinden fazlas\u0131n\u0131n i\u015f yerinde hastalar ve halktan taciz, zorbal\u0131k veya k\u00f6t\u00fc muameleye maruz kald\u0131\u011f\u0131n\u0131 g\u00f6stermi\u015ftir.<\/p>\n<p>Ayn\u0131 zaman diliminde, \u00e7al\u0131\u015fanlar\u0131n onda birinden fazlas\u0131 da i\u015fteyken hastalar, yak\u0131nlar\u0131 ve di\u011fer vatanda\u015flar taraf\u0131ndan fiziksel \u015fiddete maruz kald\u0131klar\u0131n\u0131 belirtti.<\/p>\n<p><strong>NHS Bristol, North Somerset ve South Gloucestershire ICB&#039;nin Ba\u015f Hem\u015firesi Rosi Shepherd \u015funlar\u0131 s\u00f6yledi:<\/strong><\/p>\n<blockquote><p>\u201c&quot;Sa\u011fl\u0131k ve bak\u0131m alan\u0131nda \u00f6zverili \u00e7al\u0131\u015fanlar\u0131m\u0131z, ellerinden gelen en iyi hizmeti ve bak\u0131m\u0131 sunmak i\u00e7in her g\u00fcn i\u015fe geliyorlar. Kendi g\u00fcvenlikleri, ekiplerinin veya di\u011fer hastalar\u0131n g\u00fcvenli\u011fi konusunda tehdit alt\u0131nda ve korku i\u00e7inde olmamal\u0131lar.&quot;.<\/p>\n<p>\u201cYerel hizmetlerden yararlanan ki\u015filerin b\u00fcy\u00fck \u00e7o\u011funlu\u011funun personelle etkile\u015fimde bulunurken nazik ve sayg\u0131l\u0131 davrand\u0131\u011f\u0131n\u0131 biliyoruz, ancak olaylar\u0131n bu kadar y\u00fcksek say\u0131da devam etmesi kabul edilemez.\u201d<\/p><\/blockquote>\n<p>Bristol ve Weston NHS Vakf\u0131 \u00dcniversite Hastaneleri&#039;ndeki (UHBW) yerel rakamlar, Nisan 2023&#039;ten bu yana personele y\u00f6nelik 479 s\u00f6zl\u00fc taciz ve 319 fiziksel taciz vakas\u0131 oldu\u011funu g\u00f6sterdi.<\/p>\n<p>Personelin maruz kald\u0131\u011f\u0131 \u015fiddet ve sald\u0131rganl\u0131\u011fa yan\u0131t olarak, UHBW, taciz edici davran\u0131\u015flara maruz kalan personele destek olmak amac\u0131yla Eyl\u00fcl 2022&#039;de \u015eiddeti Azaltma ekibini kurdu.<\/p>\n<p>Ekibin kurulmas\u0131ndan bu yana bir ki\u015fi mahkum edildi ve faili hakk\u0131nda dava a\u00e7\u0131lan ve ceza adalet sisteminde ilerleme kaydeden 12 vaka bulunmaktad\u0131r. Toplamda, \u015eiddeti Azaltma ekibi taraf\u0131ndan UHBW \u00e7al\u0131\u015fanlar\u0131na y\u00f6nelik \u015fiddet veya sald\u0131rgan davran\u0131\u015f\u0131n 37 \u00f6rne\u011fine kar\u015f\u0131 i\u015flem ba\u015flat\u0131lmaktad\u0131r.<\/p>\n<p><strong>University Hospitals Bristol and Weston NHS Foundation Trust&#039;\u0131n \u0130nsan Kaynaklar\u0131 Direkt\u00f6r\u00fc ve Ba\u015f Y\u00f6netici Yard\u0131mc\u0131s\u0131 Emma Wood \u015funlar\u0131 s\u00f6yledi: <\/strong><\/p>\n<blockquote><p>\u201c&quot;Hi\u00e7 kimse, \u00f6zellikle insanlar\u0131n ba\u015fkalar\u0131na bakmak veya kendilerine bak\u0131lmas\u0131n\u0131 bekleyerek geldikleri bir sa\u011fl\u0131k kurulu\u015funda, i\u015f yerinde \u015fiddet, sald\u0131rganl\u0131k, zorbal\u0131k ve tacize maruz kalmamal\u0131 veya bunlara tan\u0131k olmamal\u0131d\u0131r. Bu kesinlikle kabul edilemez.&quot;.<\/p>\n<p>\u201cUHBW&#039;de kabul edilemez her t\u00fcrl\u00fc davran\u0131\u015f\u0131 ortadan kald\u0131rmaya kararl\u0131y\u0131z. \u015eiddeti Azaltma ekibimiz, meslekta\u015flar\u0131m\u0131z\u0131n kendilerini g\u00fcvende hissetmeleri ve zorlay\u0131c\u0131 davran\u0131\u015flarla kar\u015f\u0131la\u015ft\u0131klar\u0131nda harekete ge\u00e7ebilmeleri i\u00e7in destek sa\u011fl\u0131yor.\u201d.<\/p>\n<p>\u201c&quot;En ciddi durumlarda, harekete ge\u00e7mekten \u00e7ekinmeyece\u011fiz ve su\u00e7lular\u0131 adalete teslim edilmeleri i\u00e7in polise bildirece\u011fiz.&quot;\u201d<\/p><\/blockquote>\n<p>Sorun genel t\u0131p uygulamalar\u0131nda da ciddi boyutlarda olup, b\u00f6lgedeki bak\u0131m dan\u0131\u015fmanlar\u0131 g\u00fcnde y\u00fczlerce olayla kar\u015f\u0131la\u015f\u0131yor.<\/p>\n<p><strong>Peter Maynard, Horfield Sa\u011fl\u0131k Merkezi&#039;nde Y\u00f6netici Ortak.<\/strong>, Yetkililer, \u00f6n saflarda \u00e7al\u0131\u015fan personelin son aylarda maruz kald\u0131\u011f\u0131 tacizin o kadar k\u00f6t\u00fc bir hal ald\u0131\u011f\u0131n\u0131 ve bak\u0131m y\u00f6nlendirme ekibinin neredeyse \u00fc\u00e7te birini kaybettiklerini s\u00f6yledi.<\/p>\n<blockquote><p>\u201c&quot;Aile hekimi resepsiyonisti kavram\u0131 art\u0131k ge\u00e7erlili\u011fini yitirdi. Onlar, karma\u015f\u0131k kriterleri takip ederek insanlar\u0131n ilk seferde do\u011fru bak\u0131ma eri\u015febilmelerini sa\u011flayan, yetenekli hasta bak\u0131m y\u00f6nlendiricileridir.&quot;.<\/p>\n<p>\u201c\u0130nsanlar\u0131n m\u00fcmk\u00fcn olan en k\u0131sa s\u00fcrede bak\u0131ma ihtiya\u00e7 duydu\u011funu ve bu durumdan dolay\u0131 hayal k\u0131r\u0131kl\u0131\u011f\u0131na u\u011frayabilece\u011fini biliyoruz, ancak bir ki\u015finin i\u011fneleyici yorumu tek ba\u015f\u0131na \u00e7ok \u00f6nemli g\u00f6r\u00fcnmeyebilir, ancak bu durum bir i\u015f g\u00fcn\u00fcnde 100 kez tekrarland\u0131\u011f\u0131nda, eve g\u00f6t\u00fcr\u00fcp ertesi g\u00fcn i\u015fe geri d\u00f6nd\u00fc\u011f\u00fcn\u00fczde b\u00fcy\u00fck bir endi\u015fe kayna\u011f\u0131 haline geliyor.\u201d.<\/p>\n<p>\u201cBir hasta bak\u0131m dan\u0131\u015fman\u0131n\u0131n tam olarak e\u011fitilmesi aylar s\u00fcr\u00fcyor, bu nedenle birini kaybetti\u011fimizde, o ki\u015finin \u00e7al\u0131\u015fma saatlerinden neredeyse bir y\u0131l boyunca mahrum kal\u0131yoruz. Dolay\u0131s\u0131yla, suistimalin sonucu asl\u0131nda hastalar i\u00e7in daha d\u00fc\u015f\u00fck kaliteli hizmet, telefonda daha fazla gecikme ve daha fazla hayal k\u0131r\u0131kl\u0131\u011f\u0131 olacakt\u0131r.\u201d.<\/p>\n<p>\u201c&quot;Her zaman oldu\u011fu gibi, personeli bu \u015fekilde davranan hastalar\u0131n az\u0131nl\u0131kta oldu\u011funu belirtiyoruz, ancak sesini duyuran bu az\u0131nl\u0131k, genel t\u0131p uygulamalar\u0131n\u0131n istedi\u011fi t\u00fcrde hizmet sunabilmesi \u00fczerinde \u00e7ok \u00f6nemli bir etkiye sahip.&quot;\u201d<\/p><\/blockquote>\n<p><strong>Mary Lewis, Sirona bak\u0131m ve sa\u011fl\u0131k merkezinin Ba\u015f Hem\u015firesi. <\/strong>Bristol, Kuzey Somerset ve G\u00fcney Gloucestershire genelinde NHS yeti\u015fkin ve \u00e7ocuk toplum sa\u011fl\u0131\u011f\u0131 hizmeti veren kurulu\u015f, bir ki\u015finin acil bak\u0131m merkezinde \u015fiddet ve sald\u0131rganl\u0131k g\u00f6stermesinin ard\u0131ndan, ekibin 2022 y\u0131l\u0131n\u0131n sonunda dava a\u00e7mak i\u00e7in polis ve tan\u0131k destek kurulu\u015fuyla birlikte \u00e7al\u0131\u015ft\u0131\u011f\u0131n\u0131 belirtti.<\/p>\n<p>Bu olay, NHS sa\u011fl\u0131k hizmetlerinin sa\u011flanmas\u0131 veya desteklenmesi amac\u0131yla istihdam edilen bir ki\u015fiye ek koruma sa\u011flayan Acil Durum \u00c7al\u0131\u015fanlar\u0131na Y\u00f6nelik Sald\u0131r\u0131lar Yasas\u0131 kapsam\u0131nda 12 haftal\u0131k hapis cezas\u0131yla sonu\u00e7land\u0131.<\/p>\n<p>Mary \u015f\u00f6yle dedi:<\/p>\n<blockquote><p>\u201c&quot;\u00d6nceli\u011fimiz her zaman \u00f6nlem almak olsa da, uygun g\u00f6rd\u00fc\u011f\u00fcm\u00fcz durumlarda kovu\u015fturma sa\u011flamak i\u00e7in polisle yak\u0131n i\u015fbirli\u011fi i\u00e7inde \u00e7al\u0131\u015faca\u011f\u0131z.&quot;.<\/p>\n<p>\u201c&quot;Bu, meslekta\u015flar\u0131m\u0131za ve bak\u0131m sa\u011flayan ki\u015filere y\u00f6nelik \u015fiddet ve sald\u0131rganl\u0131\u011f\u0131n asla kabul edilemez oldu\u011funu hat\u0131rlat\u0131yor.&quot;\u201d<\/p><\/blockquote>\n<p>ITV West Country, pratisyen hekim muayenehaneleri \u00fczerindeki etkiye odaklanan bir haber yay\u0131nlad\u0131.<\/p>\n<div class=\"embed_wrapper\"><iframe title=\"Aile hekimli\u011fi uygulamalar\u0131nda ya\u015fanan istismar - ITV West Country, Aral\u0131k 2023\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/bGxMBEsd6yA?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<p>BBC Points West, Horfield Sa\u011fl\u0131k Merkezi ve Bristol Kraliyet Hastanesi personeliyle deneyimleri hakk\u0131nda konu\u015ftu.<\/p>\n<div class=\"embed_wrapper\"><iframe title=\"NHS \u00e7al\u0131\u015fanlar\u0131na y\u00f6nelik taciz - BBC Points West, Ocak 2024\" width=\"640\" height=\"360\" src=\"https:\/\/www.youtube.com\/embed\/btpju8-KYDY?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/div>\n<p>&nbsp;<\/p>\n  <\/div>\r\n  <\/section><\/div><!-- .assembler_text-module.assembler_module.assembler_text-module_1.assembler_module_1..transparent --><\/div><!-- .assembler_module_area.assembler_module_area_1 --><\/div><!-- .assembler_default-group.assembler_module_group.assembler_default-group_1.assembler_module_group_1  -->","protected":false},"excerpt":{"rendered":"<p>Son d\u00f6rt y\u0131ld\u0131r yap\u0131lan NHS Personel Anketi, personelin d\u00f6rtte birinden fazlas\u0131n\u0131n i\u015f yerinde hastalar ve halktan taciz, zorbal\u0131k veya k\u00f6t\u00fc muameleye maruz kald\u0131\u011f\u0131n\u0131 g\u00f6stermi\u015ftir.<\/p>","protected":false},"author":13,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[708],"tags":[833,834,835,69,836,193,192],"class_list":["post-20881","post","type-post","status-publish","format-standard","hentry","category-workforce","tag-abuse","tag-harassment","tag-help-us-help-you","tag-hospital","tag-patient","tag-respect","tag-staff"],"acf":[],"_links":{"self":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/tr\/wp-json\/wp\/v2\/posts\/20881","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/tr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/tr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/tr\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/tr\/wp-json\/wp\/v2\/comments?post=20881"}],"version-history":[{"count":1,"href":"https:\/\/bnssghealthiertogether.org.uk\/tr\/wp-json\/wp\/v2\/posts\/20881\/revisions"}],"predecessor-version":[{"id":33217,"href":"https:\/\/bnssghealthiertogether.org.uk\/tr\/wp-json\/wp\/v2\/posts\/20881\/revisions\/33217"}],"wp:attachment":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/tr\/wp-json\/wp\/v2\/media?parent=20881"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/tr\/wp-json\/wp\/v2\/categories?post=20881"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/tr\/wp-json\/wp\/v2\/tags?post=20881"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}