{"id":17040,"date":"2023-06-23T10:56:27","date_gmt":"2023-06-23T09:56:27","guid":{"rendered":"https:\/\/nhs-icb.bisongrid.dev\/?p=17040"},"modified":"2024-11-01T14:45:06","modified_gmt":"2024-11-01T14:45:06","slug":"how-you-make-a-complaint-about-primary-care-services-is-changing-on-1-july-2023","status":"publish","type":"post","link":"https:\/\/bnssghealthiertogether.org.uk\/ur\/news\/how-you-make-a-complaint-about-primary-care-services-is-changing-on-1-july-2023\/","title":{"rendered":"\u067e\u0631\u0627\u0626\u0645\u0631\u06cc \u06a9\u06cc\u0626\u0631 \u0633\u0631\u0648\u0633\u0632 \u06a9\u06d2 \u0628\u0627\u0631\u06d2 \u0645\u06cc\u06ba \u0622\u067e \u06a9\u06cc \u0634\u06a9\u0627\u06cc\u062a \u06a9\u0631\u0646\u06d2 \u06a9\u0627 \u0637\u0631\u06cc\u0642\u06c1 1 \u062c\u0648\u0644\u0627\u0626\u06cc 2023 \u06a9\u0648 \u062a\u0628\u062f\u06cc\u0644 \u06c1\u0648 \u0631\u06c1\u0627 \u06c1\u06d2\u06d4"},"content":{"rendered":"<div class=\"assembler_default-group assembler_module_group assembler_default-group_1 assembler_module_group_1\"><div class=\"assembler_module_area assembler_module_area_1\"><div class=\"assembler_text-module assembler_module assembler_text-module_1 assembler_module_1  transparent\"><a tabindex=\"-1\" title=\"\u0633\u06cc\u06a9\u0634\u0646 \u062c\u0633 \u06a9\u0627 \u0639\u0646\u0648\u0627\u0646 \u0645\u0627\u0688\u06cc\u0648\u0644-1 \u06c1\u06d2\" id=\"module-1\" href=\"https:\/\/bnssghealthiertogether.org.uk\/ur\/wp-json\/wp\/v2\/posts\/17040\/#module-1\" class=\"anchor\"><span class=\"hidden\">\u0633\u06cc\u06a9\u0634\u0646 \u062c\u0633 \u06a9\u0627 \u0639\u0646\u0648\u0627\u0646 \u0645\u0627\u0688\u06cc\u0648\u0644-1 \u06c1\u06d2<\/span><\/a><!-- Template found for text-module - Template: template-text - Matched: _only --><section class=\"w-full mx-auto max-w-content pt-12 sm:pt-24 pb-12 sm:pb-24\">\r\n  <div class=\"entry-content w-full !px-0 max-w-small\">\r\n        <h1><strong>\u067e\u0631\u0627\u0626\u0645\u0631\u06cc \u06a9\u06cc\u0626\u0631 \u0633\u0631\u0648\u0633\u0632 \u06a9\u06d2 \u0628\u0627\u0631\u06d2 \u0645\u06cc\u06ba \u0622\u067e \u06a9\u06cc \u0634\u06a9\u0627\u06cc\u062a \u06a9\u0631\u0646\u06d2 \u06a9\u0627 \u0637\u0631\u06cc\u0642\u06c1 1 \u062c\u0648\u0644\u0627\u0626\u06cc 2023 \u06a9\u0648 \u062a\u0628\u062f\u06cc\u0644 \u06c1\u0648 \u0631\u06c1\u0627 \u06c1\u06d2\u06d4<\/strong><\/h1>\n<time class=\"post_date_shortcode\">23 \u062c\u0648\u0646 2023<\/time>\n<p>&nbsp;<\/p>\n<p>\u0622\u067e \u06a9\u0648 NHS \u06a9\u06cc \u062f\u06cc\u06a9\u06be \u0628\u06be\u0627\u0644\u060c \u0639\u0644\u0627\u062c \u06cc\u0627 \u062e\u062f\u0645\u062a \u06a9\u06d2 \u06a9\u0633\u06cc \u0628\u06be\u06cc \u067e\u06c1\u0644\u0648 \u06a9\u06d2 \u0628\u0627\u0631\u06d2 \u0645\u06cc\u06ba \u0634\u06a9\u0627\u06cc\u062a \u06a9\u0631\u0646\u06d2 \u06a9\u0627 \u062d\u0642 \u06c1\u06d2\u060c \u0627\u0648\u0631 \u06cc\u06c1 \u0627\u0633 \u0645\u06cc\u06ba \u0644\u06a9\u06be\u0627 \u06af\u06cc\u0627 \u06c1\u06d2\u06d4 <a href=\"https:\/\/www.gov.uk\/government\/publications\/the-nhs-constitution-for-england\" rel=\"noopener\">gov.uk \u067e\u0631 NHS \u06a9\u0627 \u0622\u0626\u06cc\u0646\u06d4.<\/a><\/p>\n<p>1 \u062c\u0648\u0644\u0627\u0626\u06cc 2023 \u0633\u06d2 \u06a9\u0645\u0634\u0646\u0631 \u06a9\u0648 \u0628\u0646\u06cc\u0627\u062f\u06cc \u062f\u06cc\u06a9\u06be \u0628\u06be\u0627\u0644 \u06a9\u06cc \u062e\u062f\u0645\u0627\u062a \u06a9\u06d2 \u0628\u0627\u0631\u06d2 \u0645\u06cc\u06ba \u0634\u06a9\u0627\u06cc\u062a \u06a9\u0631\u0646\u06d2 \u06a9\u0627 \u0637\u0631\u06cc\u0642\u06c1 \u0628\u062f\u0644 \u0631\u06c1\u0627 \u06c1\u06d2\u06d4.<\/p>\n<p>\u0628\u0646\u06cc\u0627\u062f\u06cc \u0646\u06af\u06c1\u062f\u0627\u0634\u062a \u06a9\u06cc \u062e\u062f\u0645\u0627\u062a \u0633\u06d2 \u06c1\u0645\u0627\u0631\u0627 \u0645\u0637\u0644\u0628 \u062c\u06cc \u067e\u06cc\u060c \u062f\u0627\u0646\u062a\u0648\u06ba \u06a9\u06d2 \u0688\u0627\u06a9\u0679\u0631\u060c \u0645\u0627\u06c1\u0631 \u0627\u0645\u0631\u0627\u0636 \u0686\u0634\u0645 \u06cc\u0627 \u0641\u0627\u0631\u0645\u06cc\u0633\u06cc \u062e\u062f\u0645\u0627\u062a \u06c1\u06cc\u06ba\u06d4.<\/p>\n<p>\u0634\u06a9\u0627\u06cc\u062a \u06a9\u0631\u0646\u06d2 \u06a9\u06d2 \u062f\u0648 \u0637\u0631\u06cc\u0642\u06d2 \u06c1\u06cc\u06ba:<\/p>\n<ol>\n<li> <span style=\"font-size: 1.125rem;\">\u0622\u067e \u0635\u062d\u062a \u06a9\u06cc \u062f\u06cc\u06a9\u06be \u0628\u06be\u0627\u0644 \u0641\u0631\u0627\u06c1\u0645 \u06a9\u0631\u0646\u06d2 \u0648\u0627\u0644\u06d2 \u0633\u06d2 \u0634\u06a9\u0627\u06cc\u062a \u06a9\u0631 \u0633\u06a9\u062a\u06d2 \u06c1\u06cc\u06ba: \u06cc\u06c1 \u0648\u06c1 \u0627\u062f\u0627\u0631\u06c1 \u06c1\u06d2 \u062c\u06c1\u0627\u06ba \u0622\u067e \u06a9\u0648 NHS \u0633\u0631\u0648\u0633 \u0645\u0644\u06cc \u06c1\u06d2\u060c \u0645\u062b\u0627\u0644 \u06a9\u06d2 \u0637\u0648\u0631 \u067e\u0631 GP \u0633\u0631\u062c\u0631\u06cc \u06cc\u0627 \u062f\u0627\u0646\u062a\u0648\u06ba \u06a9\u06cc \u0633\u0631\u062c\u0631\u06cc\u06d4.   <\/span><\/li>\n<li>\u0622\u067e \u0633\u0631\u0648\u0633 \u06a9\u06d2 \u06a9\u0645\u0634\u0646\u0631 \u0633\u06d2 \u0634\u06a9\u0627\u06cc\u062a \u06a9\u0631 \u0633\u06a9\u062a\u06d2 \u06c1\u06cc\u06ba: \u06cc\u06c1 \u0648\u06c1 \u062a\u0646\u0638\u06cc\u0645 \u06c1\u06d2 \u062c\u0633 \u0646\u06d2 \u0622\u067e \u06a9\u0648 \u0645\u0648\u0635\u0648\u0644 \u06c1\u0648\u0646\u06d2 \u0648\u0627\u0644\u06cc \u062e\u062f\u0645\u062a \u06cc\u0627 \u062f\u06cc\u06a9\u06be \u0628\u06be\u0627\u0644 \u06a9\u06d2 \u0644\u06cc\u06d2 \u0627\u062f\u0627\u0626\u06cc\u06af\u06cc \u06a9\u06cc \u06c1\u06d2\u06d4.<\/li>\n<\/ol>\n<p>1 \u062c\u0648\u0644\u0627\u0626\u06cc 2023 \u06a9\u06d2 \u0628\u0639\u062f \u0627\u06af\u0631 \u0622\u067e \u0628\u0646\u06cc\u0627\u062f\u06cc \u0646\u06af\u06c1\u062f\u0627\u0634\u062a \u06a9\u06cc \u062e\u062f\u0645\u0627\u062a \u06a9\u06d2 \u0628\u0627\u0631\u06d2 \u0645\u06cc\u06ba \u06a9\u0645\u0634\u0646\u0631 \u06a9\u0648 \u0634\u06a9\u0627\u06cc\u062a \u06a9\u0631\u0646\u0627 \u0686\u0627\u06c1\u062a\u06d2 \u06c1\u06cc\u06ba \u062a\u0648 \u0627\u0628 \u0622\u067e NHS \u0627\u0646\u06af\u0644\u06cc\u0646\u0688 \u06a9\u06d2 \u0628\u062c\u0627\u0626\u06d2 \u0628\u0631\u0633\u0679\u0644\u060c \u0646\u0627\u0631\u062a\u06be \u0633\u0645\u0631\u0633\u06cc\u0679 \u0627\u0648\u0631 \u0633\u0627\u0624\u062a\u06be \u06af\u0644\u0648\u0633\u0679\u0631 \u0634\u0627\u0626\u0631 \u0627\u0646\u0679\u06cc\u06af\u0631\u06cc\u0679\u0688 \u06a9\u06cc\u0626\u0631 \u0628\u0648\u0631\u0688 (ICB) \u0633\u06d2 \u0631\u0627\u0628\u0637\u06c1 \u06a9\u0631\u06cc\u06ba \u06af\u06d2\u06d4.<\/p>\n<p>\u0622\u067e \u0627\u0633 \u06a9\u0627 \u0627\u0633\u062a\u0639\u0645\u0627\u0644 \u06a9\u0631\u062a\u06d2 \u06c1\u0648\u0626\u06d2 \u06a9\u0631 \u0633\u06a9\u062a\u06d2 \u06c1\u06cc\u06ba\u06d4 <a href=\"https:\/\/nhs-icb.bisongrid.dev\/contact-us\/\" rel=\"noopener\">\u06c1\u0645\u0627\u0631\u06d2 \u0631\u0627\u0628\u0637\u06d2 \u06a9\u06cc \u062a\u0641\u0635\u06cc\u0644\u0627\u062a<\/a>.<\/p>\n<p>\u0622\u067e \u06a9\u06cc \u062d\u0648\u0635\u0644\u06c1 \u0627\u0641\u0632\u0627\u0626\u06cc \u06a9\u06cc \u062c\u0627\u062a\u06cc \u06c1\u06d2 \u06a9\u06c1 \u067e\u06c1\u0644\u06cc \u0628\u0627\u0631 \u06a9\u0633\u06cc \u0634\u06a9\u0627\u06cc\u062a \u06a9\u06d2 \u0628\u0627\u0631\u06d2 \u0645\u06cc\u06ba \u0627\u067e\u0646\u06d2 \u0628\u0646\u06cc\u0627\u062f\u06cc \u0646\u06af\u06c1\u062f\u0627\u0634\u062a \u0641\u0631\u0627\u06c1\u0645 \u06a9\u0646\u0646\u062f\u06c1 \u0633\u06d2 \u0631\u0627\u0628\u0637\u06c1 \u06a9\u0631\u06cc\u06ba\u06d4 \u0627\u06cc\u0633\u0627 \u06a9\u0631\u0646\u06d2 \u06a9\u0627 \u0639\u0645\u0644 \u062a\u0628\u062f\u06cc\u0644 \u0646\u06c1\u06cc\u06ba \u06c1\u0648 \u0631\u06c1\u0627 \u06c1\u06d2\u06d4.<\/p>\n<p>\u0627\u06af\u0631 \u0622\u067e \u06a9\u06cc \u0634\u06a9\u0627\u06cc\u062a \u06a9\u0627 \u0627\u0632\u0627\u0644\u06c1 \u0646\u06c1\u06cc\u06ba \u06a9\u06cc\u0627 \u062c\u0627 \u0633\u06a9\u062a\u0627 \u062a\u0648 \u0622\u067e \u06a9\u0631 \u0633\u06a9\u062a\u06d2 \u06c1\u06cc\u06ba\u06d4 <a href=\"https:\/\/nhs-icb.bisongrid.dev\/contact-us\/\" rel=\"noopener\">ICB \u0633\u06d2 \u0631\u0627\u0628\u0637\u06c1 \u06a9\u0631\u06cc\u06ba\u06d4<\/a>.<\/p>\n<p>\u0627\u06af\u0631 \u0622\u067e \u06a9\u0648 1 \u062c\u0648\u0644\u0627\u0626\u06cc 2022 \u06a9\u0648 \u06cc\u0627 \u0627\u0633 \u06a9\u06d2 \u0628\u0639\u062f \u0627\u06cc\u06a9 \u0645\u0633\u0644\u0633\u0644 \u0634\u06a9\u0627\u06cc\u062a \u0645\u0648\u0635\u0648\u0644 \u06c1\u0648\u0626\u06cc \u06c1\u06d2\u060c \u062a\u0648 \u0622\u067e \u06a9\u0648 NHS \u0627\u0646\u06af\u0644\u06cc\u0646\u0688 \u0633\u06d2 \u0627\u06cc\u06a9 \u062e\u0637 \u0645\u0648\u0635\u0648\u0644 \u06c1\u0648\u06af\u0627 \u062c\u0633 \u0645\u06cc\u06ba \u0622\u067e \u06a9\u0648 \u0645\u0637\u0644\u0639 \u06a9\u06cc\u0627 \u062c\u0627\u0626\u06d2 \u06af\u0627 \u06a9\u06c1 ICB \u0627\u0628 \u0622\u067e \u06a9\u06d2 \u06a9\u06cc\u0633 \u06c1\u06cc\u0646\u0688\u0644\u0631 \u06a9\u06cc \u062a\u0635\u062f\u06cc\u0642 \u06a9\u06d2 \u0633\u0627\u062a\u06be \u0622\u067e \u06a9\u06cc \u0634\u06a9\u0627\u06cc\u062a \u06a9\u0648 \u0633\u0646\u0628\u06be\u0627\u0644 \u0631\u06c1\u0627 \u06c1\u06d2\u06d4.<\/p>\n<p>\u0627\u06af\u0631 \u0622\u067e \u06a9\u0648 1 \u062c\u0648\u0644\u0627\u0626\u06cc 2022 \u0633\u06d2 \u067e\u06c1\u0644\u06d2 \u0645\u0648\u0635\u0648\u0644 \u06c1\u0648\u0646\u06d2 \u0648\u0627\u0644\u06cc \u06a9\u0648\u0626\u06cc \u0645\u0633\u0644\u0633\u0644 \u0634\u06a9\u0627\u06cc\u0627\u062a \u06c1\u06cc\u06ba\u060c \u062a\u0648 \u0622\u067e \u06a9\u0648 NHS \u0627\u0646\u06af\u0644\u06cc\u0646\u0688 \u06a9\u06cc \u0637\u0631\u0641 \u0633\u06d2 \u0627\u06cc\u06a9 \u062e\u0637 \u0645\u0648\u0635\u0648\u0644 \u06c1\u0648\u06af\u0627 \u062c\u0633 \u0645\u06cc\u06ba \u0622\u067e \u06a9\u0648 \u0628\u062a\u0627\u06cc\u0627 \u062c\u0627\u0626\u06d2 \u06af\u0627 \u06a9\u06c1 \u0622\u067e \u06a9\u06cc \u0634\u06a9\u0627\u06cc\u062a \u06a9\u0648 NHS \u0627\u0646\u06af\u0644\u06cc\u0646\u0688 \u0646\u06d2 \u0622\u067e \u06a9\u06d2 \u06a9\u06cc\u0633 \u06c1\u06cc\u0646\u0688\u0644\u0631 \u06a9\u06cc \u062a\u0635\u062f\u06cc\u0642 \u06a9\u06d2 \u0633\u0627\u062a\u06be \u0628\u0631\u0642\u0631\u0627\u0631 \u0631\u06a9\u06be\u0627 \u06c1\u0648\u0627 \u06c1\u06d2\u06d4.<\/p>\n<p>\u0627\u06af\u0631 \u0622\u067e \u06a9\u06d2 \u06a9\u0648\u0626\u06cc \u0633\u0648\u0627\u0644\u0627\u062a \u06c1\u06cc\u06ba\u060c \u062a\u0648 \u0628\u0631\u0627\u06c1 \u06a9\u0631\u0645 \u0631\u0627\u0628\u0637\u06c1 \u06a9\u0631\u06cc\u06ba\u06d4 <a href=\"mailto:bnssg.customerservice@nhs.net\">bnssg.customerservice@nhs.net<\/a>.<\/p>\n<p><a href=\"https:\/\/www.nhs.uk\/using-the-nhs\/about-the-nhs\/how-to-complain-to-the-nhs\/\" rel=\"noopener\">NHS \u0633\u0631\u0648\u0633 \u06a9\u06d2 \u0628\u0627\u0631\u06d2 \u0645\u06cc\u06ba \u0631\u0627\u0626\u06d2 \u062f\u06cc\u0646\u06d2 \u06cc\u0627 \u0634\u06a9\u0627\u06cc\u062a \u06a9\u0631\u0646\u06d2 \u06a9\u06d2 \u0637\u0631\u06cc\u0642\u06d2 \u06a9\u06d2 \u0628\u0627\u0631\u06d2 \u0645\u06cc\u06ba \u0645\u0632\u06cc\u062f \u062c\u0627\u0646\u06cc\u06ba\u06d4<\/a><\/p>\n<p>&nbsp;<\/p>\n  <\/div>\r\n  <\/section><\/div><!-- .assembler_text-module.assembler_module.assembler_text-module_1.assembler_module_1..transparent --><\/div><!-- .assembler_module_area.assembler_module_area_1 --><\/div><!-- .assembler_default-group.assembler_module_group.assembler_default-group_1.assembler_module_group_1  -->","protected":false},"excerpt":{"rendered":"<p>1 \u062c\u0648\u0644\u0627\u0626\u06cc 2023 \u0633\u06d2 \u0639\u0648\u0627\u0645 \u06a9\u06d2 \u0627\u0631\u06a9\u0627\u0646 \u06a9\u0627 \u06a9\u0645\u0634\u0646\u0631 \u06a9\u0648 \u0628\u0646\u06cc\u0627\u062f\u06cc \u062f\u06cc\u06a9\u06be \u0628\u06be\u0627\u0644 \u06a9\u06cc \u062e\u062f\u0645\u0627\u062a \u06a9\u06d2 \u0628\u0627\u0631\u06d2 \u0645\u06cc\u06ba \u0634\u06a9\u0627\u06cc\u062a \u06a9\u0631\u0646\u06d2 \u06a9\u0627 \u0637\u0631\u06cc\u0642\u06c1 \u0628\u062f\u0644 \u0631\u06c1\u0627 \u06c1\u06d2\u06d4.  <\/p>","protected":false},"author":13,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[291],"tags":[805,793,160,806,795,38,189],"class_list":["post-17040","post","type-post","status-publish","format-standard","hentry","category-gp","tag-complaint","tag-dentistry","tag-feedback","tag-gp","tag-optometry","tag-pharmacy","tag-primary-care"],"acf":[],"_links":{"self":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ur\/wp-json\/wp\/v2\/posts\/17040","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ur\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ur\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/ur\/wp-json\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/ur\/wp-json\/wp\/v2\/comments?post=17040"}],"version-history":[{"count":1,"href":"https:\/\/bnssghealthiertogether.org.uk\/ur\/wp-json\/wp\/v2\/posts\/17040\/revisions"}],"predecessor-version":[{"id":33228,"href":"https:\/\/bnssghealthiertogether.org.uk\/ur\/wp-json\/wp\/v2\/posts\/17040\/revisions\/33228"}],"wp:attachment":[{"href":"https:\/\/bnssghealthiertogether.org.uk\/ur\/wp-json\/wp\/v2\/media?parent=17040"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/ur\/wp-json\/wp\/v2\/categories?post=17040"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bnssghealthiertogether.org.uk\/ur\/wp-json\/wp\/v2\/tags?post=17040"}],"curies":[{"name":"\u0688\u0628\u0644\u06cc\u0648 \u067e\u06cc","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}