BNSSG Healthier Together

NHS@Home – referral information for clinicians

NHS@Home provides clinical care for people who are acutely unwell in their own homes across Bristol, North Somerset and South Gloucestershire. The service enables people to get the care they need at home safely and conveniently, providing an alternative to being hospital.

The services uses a mixture of digital monitoring – including a virtual ward approach with telephone and video support – and face to face visits from specialist teams. The specialist service has access to support from hospital consultants.

The following pathways are now live, and more will be added over time:

    • Hospital at Home
      Step down NBT only
    • IV antimicrobials (OPAT)
      Step up and step down
    • Respiratory
      Step up and step down
    • Heart Failure
      Step down and step up (community Heart Failure nurses only)
    • Frailty (Step down with social care)
      Step up and step down
    • General – Step down only

To refer

Step up referrals

GPs/SWAST/community nurses: Please use your usual routes e.g. week day professional line or SPA for Urgent Care response.

There is also further information on Remedy:

Step down referrals

North Bristol NHS Trust professionals can find step down referral information on the NBT intranet.

University Hospitals Bristol and Weston NHS Foundation Trust professionals can find step down referral information on the Trust’s Connect intranet – just search for ‘NHS@Home’.

All other professionals should reference the referral infographic for detailed information referral information for each pathway.


Opportunities in NHS@Home

If you are interested in working for NHS@Home visit: