Bristol Ambulance (BAEMS Ltd) patient transport service

Update: 22 May 2026

We welcome the announcement today (22 May) that NHS patient transport services provided by Bristol Ambulance Emergency Medical Services (BAEMS) in Bristol, North Somerset and South Gloucestershire, will continue without disruption following the sale of the business to EMED Group.

This is a positive outcome both for local NHS patients and for BAEMS staff, who will transfer into EMED Group following the sale.

Local people should continue to use NHS patient transport services as normal including booking journeys via the Centre de transport des patients.

We look forward to working with EMED Group in the future.

Update: 20 May 2026

We have been notified that Bristol Ambulance (BAEMS Ltd) has agreed to a sale in principle and subject to legal processes, we expect to be able to share more details in the coming days.

Local patient transport services will continue to be provided on a business-as-usual basis during this time.

South Western Ambulance Service NHS Foundation Trust is not affected and people should continue to call 999 in a life-threatening emergency.

11 May 2026

We are aware that a petition has been lodged to wind up Bristol Ambulance (BAEMS Ltd), which provides patient transport services for people in Bristol, North Somerset and South Gloucestershire. We are working with Bristol Ambulance and other NHS partners to understand the implications of this and ensure that services are maintained for local people.

Local patient transport services continue to be provided on a business-as-usual basis, and eligible patients should continue to use the Centre de transport des patients phone number and website as normal to book transport.

It is possible that delays may be experienced following this announcement and we ask patients to consider using family or alternative transport arrangements where possible.

South Western Ambulance Service NHS Foundation Trust is not affected by this development, and people should continue to call 999 in a life-threatening emergency.