Innovate Healthier Together Fellowship

The Innovate Healthier Together (IHT) Fellowship is a community dedicated to reimagining health and care across Bristol, North Somerset and South Gloucestershire. It serves as the go-to-network for both new and established health and care innovators with a passion for improving health outcomes across the region.

Sign up to the Innovate Healthier Together Fellowship

The IHT Fellowship provides space for health and care professionals across all disciplines to remove themselves from the operational pressures of their day-to-day roles. By providing time to think creatively, be inspired, and make meaningful connections, our health and care change makers will be empowered to reimagine how we deliver our services to the Bristol, North Somerset and South Gloucestershire community.

“The Fellowship gives us the opportunity to do things differently. We now have the chance to create a community that will support each other, be brave enough to innovate, to test, fail, and learn from that. In the end, it’s about doing things better. This Fellowship is a group of people that can start us off on that great journey.” – Professor Sir Steve West CBE

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Contents

Latest news

Innovate Healthier Together Fellowship: From map to terrain reflection

On 10 June 2025, the Innovate Healthier Together Fellowship hosted a session exploring the challenges and opportunities of locality-based innovation in integrated care. Led by David Moss, locality director for North Somerset, the event invited Fellows to consider how system-wide goals can be advanced through place-based leadership and a deep understanding of local context.

David shared the evolving role of locality partnerships within the Bristol, North Somerset and South Gloucestershire Integrated Care System, outlining the intent behind the six locality arrangements, each shaped around different population health needs and starting points. His presentation highlighted how localities, although operating within a shared framework, face distinctive priorities that require flexible and sometimes divergent strategies.

To illustrate this, David drew comparisons between Woodspring, where frailty, dementia, and youth mental health are major concerns, and Weston, which is more focused on childhood obesity and related conditions. These examples helped surface the complexity of aligning local plans within broader health and well-being strategies, an alignment that, while essential, must account for local nuance and system readiness.

Central to the session was an acknowledgement that neighbourhoods are inherently dynamic, emotional, and “messy” spaces where care is delivered. David emphasised that this exact messiness creates fertile ground for innovation, where strong relationships, trust, and quick, informal exchanges, such as a corridor conversation, can catalyse real change. He pointed to grassroots creativity, voluntary contributions, and alternative training models as hallmarks of locality-led problem-solving.

However, systemic habits like risk aversion, over-codification, and a preference for control can limit this creativity. In response, David advocated for psychological safety, shared purpose, and a leadership style rooted in authenticity, presence, and humility. These qualities, he argued, enable local leaders to host innovation rather than impose it.

The session concluded with a compelling call to action: trust those closest to the work, create brave spaces for new thinking, and amplify lived experience. The conversation sparked thoughtful dialogue among Fellows about the future of integrated care, the importance of distributed leadership, and the practical conditions under which innovation can flourish.

If you’re interested in joining the Fellowship and contributing to future events that shape the future of health innovation, please complete our registration form or contact us at healthinnowest.ihtfellowship@nhs.net.

As a Fellow, you will connect with a vibrant community of changemakers and gain insight into cutting-edge approaches that combine research, co-production, and social innovation.

 

Reflections from an IHT Fellow from the Future Health System Workshop

On 8 May, the Healthier Together 2040 programme brought together a diverse group of voices from across Bristol, North Somerset, and South Gloucestershire to co-design a bold new vision for the future of health and care. Among those contributing to this vital conversation was Innovate Healthier Together Fellow, Tim Keene, Associate Director of Strategy, who joined a workshop at The Watershed in Bristol, to explore how we can better support working-age people living with multiple health challenges.

Healthier Together 2040 is a strategic initiative focused on the long-term transformation of our local health and care system. With the working-age population facing a projected doubling of complex health needs by 2040, the programme is taking a proactive and inclusive approach to redesigning services. By segmenting the population and focusing initially on those with the most pressing needs, the programme aims to deliver medium-term improvements while laying the groundwork for a more equitable, sustainable future.

Tim Keene shared his reflections on the day, highlighting the energy and urgency in the room:

“There was real alignment on the direction we want to go, and a collective energy to get there. At the same time, there was a healthy dose of realism: this won’t be easy. But there’s also urgency. The time to act is now. It is time to disrupt.”

The workshop used the Three Horizons model to guide discussions, helping participants explore what’s working, what’s not, and what innovations are needed to bridge the gap to a better future. Tim was particularly struck by the emphasis on “disruptive innovation”, a recognition that meaningful change often comes with challenges, resistance, and setbacks.

“If we want to reach a better future, we must be willing to travel a bumpy road.”

While technology will undoubtedly play a role in this transformation, Tim noted that many of the most powerful ideas discussed were not technological at all. They were about people, culture, and behaviours. The group explored how we can move from a reactive, illness-focused model to one that empowers individuals to stay active, connected, and in control of their health.

Key themes included:

  • Supporting people to stay in work and thrive
  • Building peer support networks in communities
  • Rethinking how we fund and incentivise services
  • Equipping clinicians, carers, and partners with the tools they need

Tim’s reflections underscore the importance of collaboration, innovation, and courage in shaping the future of health and care.

If you’re interested in joining the Fellowship and contributing to future events that shape the future of health innovation, please complete our registration form or contact us at healthinnowest.ihtfellowship@nhs.net.

 

Innovate Healthier Together Fellowship Showcase: From research to real-world impact

On 14 May 2025, the Innovate Healthier Together Fellowship hosted a showcase exploring how social programmes and direct interventions can translate robust academic research into meaningful, real-world health impacts. This session highlighted the work of Sally Good, CEO of Evidence to Impact, whose journey exemplifies the power of applying social science in practical, preventative contexts.

With a background in teaching, public health, and NHS programme management, Sally shared insights into her experience scaling non-tech, school-based interventions to improve long-term health outcomes. At the heart of her presentation was a commitment to bridging the gap between academic evidence and service delivery, a goal that aligns closely with the Fellowship’s vision for co-produced, community-centred innovation.

Evidence to Impact originated as a collaborative project between the University of Bristol and Cardiff University, driven by a shared ambition to move high-quality public health research beyond the academic realm. As it evolved into a social enterprise, the organisation retained a clear mission: to ensure that rigorously tested, evidence-based interventions are both accessible and adaptable to real-world settings.

A cornerstone of this work is the ASSIST programme (A Stop Smoking In Schools Trial), a peer-led smoking prevention initiative for secondary schools. Developed in the 1990s and underpinned by strong empirical evidence, the intervention identifies influential pupils, as nominated by their peers, and trains them to support smoke-free messaging within their social networks. Importantly, the delivery is handled by external trainers, not teachers, and in non-school settings to allow for more open discussion and engagement.

ASSIST has been widely implemented across the UK and internationally, including in France, Colombia, Indonesia, and the Philippines. Its flexible model has since been adapted to address other behavioural risks, such as gambling and drug use. Key to its ongoing success is its rigorous evidence base, policy alignment, and cost-effectiveness, features that have made it an attractive and sustainable option for schools and local authorities alike.

Sally also reflected on the organisation’s approach to ensuring accessibility and continued relevance. This includes regular updates to content, such as new modules on vaping and nicotine pouches, and a commercial strategy that keeps pricing flexible and training resources high quality. By doing so, Evidence to Impact supports wider adoption without compromising the fidelity of the intervention’s research foundation.

Throughout the session, Sally underscored the importance of understanding both the strategic and operational aspects of scaling up public health interventions. She highlighted the need for agile thinking, particularly in response to shifting funding landscapes and the growing demand for preventive, school-based services.

This showcase reinforced the value of research-informed innovation in health, particularly when such innovation is designed for real-world impact, prioritises user experience, and remains adaptable over time.

The Innovate Healthier Together Fellowship is proud to provide a platform for initiatives like Evidence to Impact that redefine how health interventions are designed, delivered, and sustained.

If you’re interested in joining the Fellowship and contributing to future events that shape the future of health innovation, please complete our registration form or contact us at healthinnowest.ihtfellowship@nhs.net.

As a Fellow, you will connect with a vibrant community of changemakers and gain insight into cutting-edge approaches that combine research, co-production, and social innovation.

 

Tim Keen, Associate Director of Strategy: Reflections from an IHT Fellow from the Future Health System Workshop

“On Thursday 8 May, at Bristol’s Watershed, I joined a diverse group of colleagues from across the health and care sector—alongside members of the public—to tackle a big question: How do we transform our health and care system to meet the needs of working age people with multiple health challenges?

This isn’t a new conversation. Over two decades ago, the Wanless Report laid out a compelling case for long-term reform—envisioning a future where people are actively engaged in their health, supported by prevention, technology, and integrated care. While progress has been slower than hoped, the vision remains as relevant as ever. The Healthier Together 2040 programme is now picking up that mantle for Bristol, North Somerset, and South Gloucestershire.

At today’s workshop, we used the Three Horizons model to explore:

  • Our shared vision for the future
  • What’s no longer working in the current system
  • What’s working and must be preserved
  • And the disruptive innovations that can help us bridge the gap

I was particularly struck by the term “disruptive innovation.” It acknowledges that change won’t be smooth or easy—there will be resistance, unintended consequences, and setbacks. But meaningful transformation rarely comes without disruption. If we want to reach a better future, we must be willing to travel a bumpy road.

So, what kinds of innovation do we need?

Yes, technology will play a vital role—integration, proactive community care, and efficiency gains are all essential. But many of the most powerful innovations we discussed weren’t technological at all. They were about people, culture, and behaviours.

We need to shift from a paternalistic, standardised model of care—focused on treating illness in isolated episodes—to one that empowers people to stay active, connected, and in control of their health. That means:

  • Supporting people to stay in work and thrive
  • Building peer support networks in communities
  • Rethinking how we fund and incentivise services
  • Equipping clinicians, carers, and partners with the skills and support they need

What stood out most to me was the shared sense of purpose in the room. There was real alignment on the direction we want to go, and a collective energy to get there. At the same time, there was a healthy dose of realism: this won’t be easy. But there’s also urgency. The time to act is now. It is time to disrupt.”

 

Social programmes and direct interventions: Sally Good - Evidence to Impact

On 16 May, Sally Good, CEO of Evidence to Impact, hosted a showcase for the Fellowship. With a background in teaching and experience in public health and programme management for the NHS, Sally shared her experiences in turning social science research into a preventative innovation. Evidence to Impact has worked on bridging the gap between academic study and practical delivery by scaling up non-tech-based in-person interventions – particularly in school settings.

Sally discussed the origins of the organisation; it started as a collaborative effort between the University of Bristol and Cardiff University aimed at bringing their public health research to the wider world. It later developed into Evidence to Impact, a social enterprise which was a change that better reflected their mission: turning high-quality academic evidence into tangible impact. A standout example of this work is the ASSIST (A Stop to Smoking in Schools Trial) prevention programme. Using a unique model where influential students and young people (as identified by their peers) are trained in supporting smoke-free messaging, which was delivered in external venues by trainers, not teachers, to create a better learning environment.

Sally noted the importance of practical support in encouraging uptake, including supportive training alongside high-quality materials. Additionally, they have focused on removing adoption barriers by offering flexible pricing and regularly updating content (like prevention work on vaping and content nicotine pouches). These efforts ensure that the work done remains impactful, accessible, and innovative in a constantly evolving educational and public health landscape whilst maintaining the fidelity of the research and evidence.

Sally concluded by reflecting on the lessons learned from their journey, particularly the importance of commercial strategy, affordability, and responsiveness to shifting funding environments. With a focus on research and how it can be used to provide a real-world impact, Evidence to Impact serves as a compelling example of how academic innovation can be successfully used to maximise the impact of innovations so they reach the audiences who need them most.

If you couldn’t make the session and the above sounds interesting, you can watch the meeting back.

Sally Good Evidence to Impact meeting recording

 

A day in the life of Hayley Verrico, Interim CEO of North Somerset Council

We’re excited to share a glimpse into the daily work of one of our Fellows, Hayley Verrico. With over 30 years of experience across health, social care, and housing, Hayley is a passionate innovator improving lives through better community care. We recently spoke to her about her journey, typical day, and what she’s most excited about.

Please tell us a little about yourself, your career, and how you came to be an innovative leader in the NHS?

“I’m a qualified social work practitioner with a Post Graduate Degree in Business Administration. My 30 years in adult social care span roles in health, social care, and housing, giving me a broad perspective. I’m passionate about identifying changes that genuinely improve outcomes for people in the community.

“I began as a care assistant and care manager before managing a housing programme at Poole Borough Council. I then worked as a commissioner and as an inspector for the Care Quality Commission. For nine years, I led statutory service provision in local government. Currently, I’m director of adult social care & housing at North Somerset council, part of the corporate leadership team, where I help shape the organisation’s priorities and report to elected members and national bodies.”

Can you describe a typical day for you? How much does health and care innovation feature?

“My day starts early, around 7:30am, with planning and preparing for meetings. Meetings usually begin at 8am and cover operational and strategic topics across health, social care, and housing. About half focus on service development and innovation.

“Effective innovation meetings require the right people who have the influence and knowledge to make real change. We also work closely with residents to co-produce services and strategies, they know best what works and what doesn’t.”

What has been the proudest innovation moment in your career?

“I’m proud of many innovations, but recently we transformed domiciliary care services by embedding reablement alongside technology-enabled care.

“We’re now exploring extending this to people with complex needs, including those with learning disabilities. We are beginning to make a real transformation and a positive improvement in people’s lives enabling them to reach their full potential and I’m excited to see how it can be extended to people with complex needs including people with a learning disability.

“Enabling people to reach their potential and lead a fulfilling life is a real passion for me.”

What’s the most important lesson you’ve learnt about innovating in health and care?

“Never assume that people around you and the people you are innovating services for, know what you are trying to achieve. Very often it is assumed that changes in care provision are made simply to save money, innovations need to be understood and embraced but without effective communication, the message can get lost.”

What innovation activities or plans are you most excited about in the coming 12 months?

“I am excited about technology enabled care and making it a universal offer. I’m also excited about AI and how it can transform the way in which we assess people’s needs. Advancements in AI mean that we can record conversations and upload them into assessments meaning we can spend more time listening and engaging with people in need of care and support and their family and carers. It also has the capacity to reduce waiting times for assessment meaning we can assess people much quicker.”

We thank Hayley for her inspiring leadership and contribution to the Innovate Healthier Together Fellowship. We look forward to supporting more conversations, ideas, and initiatives that will shape the future of health and care.

A sincere thank you also goes to all our Fellows. Your commitment and contributions are vital to driving meaningful progress.

Feeling inspired by Hayley’s story? Join us by filling out our Fellowship Member registration form, or email healthinnowest.ihtfellowship@nhs.net to learn more about upcoming activities.

Keep up to date with innovation in Bristol, North Somerset, and South Gloucestershire by subscribing to our monthly newsletter.

 

One year of the Innovate Healthier Together Fellowship

One year ago the Innovate Healthier Together (IHT) Fellowship launched, and over this past year, this Fellowship together professionals across health and care sectors, fostering innovation, learning, and meaningful connections.

Read a recap of the highlights.

 

Innovate Healthier Together Fellowship: Advancing biopsychosocial innovation through co-production

On 25 February 2025, the Innovate Healthier Together Fellowship hosted a discussion group on biopsychosocial innovation and the role of co-production in designing inclusive health services. Biopsychosocial innovation is an approach that recognises how biological, psychological, and social factors interact to influence health and wellbeing.

At the core of the discussion was the biopsychosocial model, which acknowledges that health is shaped by these interconnected factors. By addressing these interconnected elements, healthcare solutions can be more holistic, and patient centred. Led by Sean Hourigan, Development and Training Manager with The Peer Partnership, the session explored how integrating these factors can lead to better health outcomes, particularly through peer-led approaches.

Sean introduced the Peer Partnership, a project within Brigstowe, an organisation dedicated to supporting inclusive research and community-led health initiatives, that supports the development and delivery of peer support services for long-term health conditions, such as long COVID, type 2 diabetes, stroke, and reproductive health issues. The Partnership also provides training to promote best practice in peer-led service design and implementation.

By embedding this model into co-produced services, health providers can create solutions that truly reflect the needs and lived experiences of the communities they serve.

One example of successful co-production highlighted in the session was the Common Ambition Bristol project. This initiative, co-designed by University Hospitals Bristol and Weston, Brigstowe, the University of Bristol, and Bristol’s Black, African, and Black Caribbean communities, aimed to increase attendance at targeted sexual health clinics. By engaging with Black-owned businesses and understanding the specific needs of these communities, the project successfully improved clinic access and uptake, demonstrating the importance of culturally relevant engagement.

Sean emphasised the importance of recognising patient pathways, from prevention to long-term care management, and the role of community organisations in these pathways. Peer-led organisations are well positioned to address social and psychological aspects of health, which are crucial for sustained wellbeing.

The discussion also explored the challenges of co-production. Key issues included the need for accessible language, ensuring representation from diverse communities, and fostering stronger collaboration between healthcare providers and community groups. Another significant barrier identified was the difficulty in securing sustainable funding for co-produced services, which can hinder long-term impact.

This session reinforced the value of biopsychosocial innovation and co-production in driving effective, community-led health solutions.

By integrating lived experience into service design, fostering collaboration, and addressing social determinants of health, the future of health care can be more inclusive and responsive to the needs of all communities.

If you are interested in joining the Innovate Healthier Together Fellowship and participating in future events, please complete our registration form or contact us at healthinnowest.ihtfellowship@nhs.net. By joining the Fellowship, you will have the opportunity to connect with like-minded innovators, contribute to discussions shaping the future of healthcare, and gain valuable insights into cutting-edge approaches like biopsychosocial innovation and co-production.

Exploring Value Based Procurement to drive better patient outcomes

On 11 February 2025, the Innovate Healthier Together (IHT) Fellowship hosted a masterclass exploring the role of Value Based Procurement (VBP) in transforming health and care efficiency and patient outcomes. The session was hosted by Sam Otorepec and Carrie Short, who introduced the work of the Care Pathway team within NHS supply chain and its support for integrated care systems.

The NHS supply chain is crucial in delivering clinically assured goods and services to health providers across England, managing significant annual expenditure while ensuring stock availability and product safety. Priorities within the supply chain span a broad spectrum, from reducing health inequalities and embedding clinical leadership to advancing sustainability initiatives and improving patient outcomes. A key part of this work includes Value Based Procurement, ensuring that purchasing decisions are guided by clinical evidence, patient outcomes, and long-term value rather than just cost, ultimately enhancing the efficiency and effectiveness of health care delivery.

A key takeaway from the masterclass is the importance of clinical care pathways and data-driven decision-making in promoting the adoption of innovative medical products and practices. The NHS supply chain’s Care Pathway team achieves this by conducting financial modelling based on hospital statistical data, engaging with both clinical and non-clinical stakeholders to validate findings, and ensuring realistic implementation that aligns with clinical priorities.

A tangible example of VBP in action is Transnasal Endoscopy (TNE), an innovative alternative to the traditional OesophagoGastro Duodenoscopy (OGD). Unlike conventional endoscopy, which is performed via the mouth and often requires sedation, TNE is performed through the nose, reducing discomfort and gagging for patients. Not only does this improve the patient experience, but it also presents cost savings of approximately £30.00 per procedure and reduces operating time by around 10 minutes. Additionally, as TNE can be nurse-led, it alleviates staffing pressures and frees up conventional endoscopy rooms for more complex procedures. You can learn more about this here.

By utilising robust data insights and engaging a wide range of stakeholders, the Care Pathway team supports trusts in making procurement decisions that enhance care quality while ensuring long-term sustainability.

This masterclass provided Fellows with valuable perspectives on how Value Based Procurement can drive impactful change in healthcare delivery. As the Innovate Healthier Together Fellowship continues to explore key themes in health innovation, we invite you to join us in shaping the future of patient-centred care.

If you’d like to participate in future events or join the Innovate Healthier Together Fellowship, please complete our registration form or contact us at healthinnowest.ihtfellowship@nhs.net.

 

The Health Foundations Q Community partnership

We are excited to announce that the Innovate Healthier Together Fellowship is now partnered with the Health Foundations Q Community.

The Q Community prides itself on using collaboration to accelerate the improvement of healthcare across the UK and Ireland – providing a place where we can learn together and support each other. As a part of this mission they have created “Supporting Q Connections” (SQC), an ongoing funding programme that is designed to help community members collaborate, share learning, and increase the impact of their improvement work across the health and care system. By fostering purposeful and vibrant connections, SQC supports activities that drive meaningful change. Q members are encouraged to apply to spread learning and create sustainable change in health and care.

We are delighted to announce that one of the successful projects that is receiving support from the SQC is the Innovate Healthier Together programme. This exciting collaboration empowers us to continue to share knowledge and learnings about the adoption and spread of innovations, further build confidence and connections across ICS partner organisations, and design more effective ways to upskill colleagues with innovation principles.

A key focus of SQC is developing system level networks that are improved by sharing ideas and best practices – which aligns perfectly with our goals for the Innovate Healthier Together Network. It is clear that both the IHT Network and the Q Community share a vision of cultivating system-wide networks, where the exchange of ideas and best practices leads to real, sustainable improvements. Through this partnership we can continue to strengthen collaboration across the innovation landscape, ensuring a lasting impact on local systems.

Together, we are shaping a healthier and more innovative future, one bold step at a time!

 

Paving the way for sustainable innovation in health and care

On 21 January 2025, the Innovate Healthier Together Fellowship hosted a discussion group on the role of sustainability in health and care. The session, led by Simon Hall of Bristol-based, Airway Medical, brought together Fellows to explore how sustainable practices can be integrated into the NHS.

The conversation highlighted the need for health and care innovation to be shaped by the people who use it. Sustainability, similarly, must consider real-world challenges. Making sustainable choices in health and care is complex, and decisions should be based on how products and services fit into everyday practice, not just their environmental impact on paper.

In addition, the group discussed the importance of looking at the entire lifecycle of health and care products, from sourcing materials to disposal.

In 2020, the NHS committed to becoming Net-Zero by 2040, with a target of reducing carbon emissions by 80% by 2032, compared to 2019 levels. This commitment includes a major focus on Scope 3 emissions, which are indirectly related to NHS operations, such as medical device procurement, freight transport, food and catering, construction, manufacturing, and staff commuting.

In 2019, the NHS carbon footprint was calculated at 24.9 MtCO2e, equivalent to the carbon footprint of Croatia. This highlights the substantial role that medical device procurement plays in the NHS’s overall emissions.

Given this ambitious target, the Fellows explored how sustainability is currently being addressed in medical device procurement. Medical devices alone accounted for approximately 16% of the NHS’s carbon footprint in 2019 (around 2.98 Mt). However, less than 0.01% of medical devices are currently labelled as ‘Net-Zero.’

Although the Carbon Reduction Plan (CRP) is now mandatory for all tenders within the NHS, this is largely company level rather than product specific. A 10% ‘Social Value’ weighting is also part of procurement, but product-specific weightings for Net-Zero or sustainability are not yet clearly defined.

The conversation turned to what could be done to improve the procurement process. What should a CEO of NHS England consider adding to make sustainable procurement decisions easier? How could procurement teams ensure that Net-Zero goals are incorporated into product selection, and how should ‘Social Value’ be weighted alongside sustainability goals?

In response to this, the importance of clear communication and standardisation of sustainability metrics emerged. A shared understanding of sustainability, consistent definitions and measurable criteria could help clinicians, procurement teams, and manufacturers align on goals and take actionable steps. Clarity in reporting environmental impact, through accessible sustainability labelling and detailed product declarations, would also empower procurement teams to make informed, responsible choices.

Patient impact was also brought up as a key consideration. A more sustainable health and care system must ensure that patients continue to receive effective and efficient care. Clear labelling, environmental impact clarity, and improved product instructions would help both patients and clinicians make informed decisions. In parallel, the sustainability of medical devices must be embedded into existing workflows and procurement processes to ensure ease of adoption.

The discussion also underscored that collaboration is critical. Sustainable health and care solutions cannot be developed in isolation. Engaging suppliers, clinicians, and patients in the decision-making process is vital. Fellows proposed that a register of sustainable products, regularly monitored for accuracy, could support procurement teams and clinicians in their choices.

Simplicity is essential. Overly complex procurement processes and unfamiliar sustainability criteria could slow the integration of more sustainable practices. To support widespread adoption, sustainable options should seamlessly fit into the current processes and workflows of NHS staff, making it easier for them to make decisions in their day-to-day work.

In conclusion, the discussion underscored the importance of integrating sustainability into every aspect of health and care. By fostering collaboration, standardising sustainability metrics, and simplifying procurement processes, the NHS can move towards a more sustainable and resilient future.

If you’d like to join the Innovate Healthier Together Fellowship and participate in future events, please complete our registration form or contact us at healthinnowest.ihtfellowship@nhs.net.

 

Innovate Healthier Together Fellowship: Embracing User-Centred Design in health and care Innovation

On 10 December 2024, the Innovate Healthier Together (IHT) Fellowship hosted a Discussion Group exploring the transformative potential of User-Centred Design (UCD) in health and care. The session was led by Sam Menter, Managing Director and Founder of Healthia Services with guest speakers Rochelle Gold, Head of User Research and User-Centred Design Leader for NHS England, and Suriya Kirkpatrick, Assistant Chief Nursing Officer for Research Development and Genomics at North Bristol NHS Trust. Together, they delved into how UCD can reshape the design and delivery of health care services.

UCD is more than a methodology—it is a mindset. At its core, it centres on understanding human behaviour and addressing the barriers people face when accessing care. By actively engaging with those who will use a health innovation or service, UCD seeks to identify real needs and develop solutions that fit specific contexts. This approach goes beyond creating digital products, it’s equally relevant to non-digital interventions, ensuring that every innovation aligns with the lived experiences of its users.

During the discussion, the Fellows explored the foundations of UCD, including the importance of gaining insights from diverse groups. Engaging people with different perspectives and experiences brings invaluable insights to the design process, enabling innovations to be more inclusive and impactful. Suriya and Rochelle highlighted the need for appreciative enquiry and approaching research without preconceptions and being ready to let go of initial ideas if the findings suggest otherwise. This open-mindedness allows for solutions that truly resonate with the intended audience.

Practical methodologies for gathering data were also a key topic. Fellows discussed the importance of using tools that are accessible and familiar to participants, reducing challenges and ensuring the process itself meets the needs of those involved. The group reflected on the critical role of language in fostering inclusivity, recognising that while it’s acceptable to make mistakes, striving for clear, human-centred communication is essential.

A particularly striking insight was the recognition that usability is not just about convenience; it is a clinical safety issue. Poorly designed systems can create barriers to care and potentially compromise safety, making the principles of UCD vital to the development of any health care solution.

As the session concluded, Fellows left with a deeper appreciation for the iterative nature of UCD—how actionable insights at every stage of a project lead to solutions that are not only functional but transformative.

If you’d like to join the Innovate Healthier Together Fellowship and participate in future events, please complete our registration form or contact us at healthinnowest.ihtfellowship@nhs.net

 

Key insight from our Investment and Business Masterclass on Procurement regulations and funding

The Innovate Healthier Together Fellowship hosted a compelling Masterclass on 4 December 2024, exploring the critical yet complex topic of procurement regulations and funding within the healthcare system. Led by a Fellow, Professor Richard Scott and his colleague, Brett Cohen, the session offered Fellows valuable insights into overcoming the barriers to innovation often encountered during procurement processes.

A central theme of the session was the importance of adopting a systematic approach to procurement. The speakers emphasised that effective innovation requires interdisciplinary collaboration across professions, underpinned by robust stakeholder engagement. By fostering connections and aligning priorities, organisations can create the supportive frameworks needed to bring innovative ideas to fruition.

One key takeaway was the necessity of demonstrating value for money when proposing innovations. Fellows discussed how clearly articulating the measurable benefits of their solutions—whether through improved outcomes or cost savings—can help navigate procurement complexities and secure essential support. However, they also acknowledged that existing frameworks can sometimes hinder innovative thinking, underscoring the need for more adaptable systems.

The session also provided an opportunity to reframe perceptions of procurement challenges. Far from being an obstacle, the complexities of the process were presented as a chance to apply creative problem-solving and explore strategies that add long-term value to the health and care system. This mindset shift resonated with attendees, many shared their own experiences of overcoming procurement hurdles and adapting to changing regulations.

A lively discussion explored the role of change management in navigating these challenges. Richard and Brett encouraged Fellows to consider procurement as not just a transactional process, but one deeply intertwined with organisational change. They highlighted the importance of engaging with stakeholders at every stage and creating a shared vision for innovation within the health sector.

As with all Innovate Healthier Together Fellowship events, the Masterclass served as a platform for collaborative learning and reflection. Attendees left with a deeper understanding of how to navigate procurement processes and practical tools to address funding barriers.

This session is one of many opportunities exclusively available to Innovate Healthier Together Fellows. If you are not yet a Fellow but would like to join, please fill out our Fellowship registration form. For more information on upcoming activities, contact us at healthinnowest.ihtfellowship@nhs.net.

 

2024 Innovate Healthier Together Fellowship Wrap Up

This year, the Innovate Healthier Together (IHT) Fellowship brought together professionals across health and care sectors, fostering innovation, learning, and meaningful connections.

Read a recap of the highlights from this inspiring journey.

 

Celebrating our 100th Fellow: An Interview with Wendie Smith

We’re thrilled to announce that Innovate Healthier Together has welcomed our 100th Fellow, marking a milestone that reflects the strength and diversity of our growing community. To celebrate, we interviewed our 100th Fellow, Wendie Smith, to learn more about her journey, her thoughts on the future of health and care, and her insights into the challenges and opportunities facing innovation today.

Please tell us a little bit about yourself, your career, and how you came to be where you are now.

“I qualified when I was 30— So I was a late bloomer! My early career was in secondary care, and eventually, I moved into primary care around 2006. Transitioning between these two areas was challenging. Working in a patient’s home, for instance, is very different in terms of power dynamics, compared to a clinical setting.

“In 2012, I took a leap and opened my own business, which I ran until 2020. As much as I enjoyed the autonomy of it, running a business isn’t easy— I worked as a locum writing legal reports and training in various other roles, gaining a wide range of experience. I did this because I didn’t feel that the NHS was giving me what I needed, and it wasn’t the right fit for my goals at the time, I wanted to drive more change in the system.

“The COVID-19 pandemic led me to step back into clinical practice, which was a move that brought both challenges and renewed purpose. Having space to make changes takes time and blind faith, but I’m passionate about ensuring people live well in those final 10-15 years.”

What do you see as the key challenges within health and care today within our region?

“The NHS was never built to manage today’s complex health issues. Technology has come a long way, but it’s got to be used thoughtfully to be effective.

“We have to be part of the conversation to truly understand the challenges and needs—it’s about health innovation, implementation, and collaboration among clinics, researchers, and innovators.

“We need data and evidence to guide our approaches, ensuring our ideas and solutions are truly beneficial. At the minute, I think this crucial link between research and practical application is lacking.”

What do you think makes this community different from other health and care innovation initiatives?

“Having attended a recent Discussion Group, I learnt so much in just an hour-long conversation. The concept of a ‘pre-mortem’ was something new for me, and it really shifted my thinking. It’s rare to be in a room with people who all bring such different perspectives—it helps you think creatively and gives you a sense of purpose.”

“You don’t usually get all of these people in the same room, but it’s so important. When we come together, solutions just seem to flow more naturally.”

What are you hoping to gain from the Fellowship going forward?

“My hope is to see more spaces where professionals can connect and think outside the box about the issues facing healthcare. The fellowship is really invigorating my hope that, together, we can tackle some of the toughest challenges. Having a ‘hook’ to hang our ideas on—a shared space to come together and innovate—is something I’ve missed. It’s that sense of purpose that really drives me.”

“My journey has been one of diverse experiences and resilience, and I’m feeling optimistic about the future. I’ve been part of projects that went well, and I know there’s potential to keep moving forward. We need these moments of connection and creativity to keep our passion alive.”

As we celebrate our 100th fellow, we extend our thanks to Wendie for her generous support and dedication to our mission. We look forward to fostering more meaningful conversations, innovative ideas, and impactful initiatives that will continue to shape the future of healthcare.

Furthermore, a sincere thank you also goes out to all our fellows. Your contributions to our thriving community are invaluable, and your commitment to dedicating time to inspire change in our profession helps drive progress and make a meaningful impact.

Feeling Inspired by Wendie’s story and want to join us to further our progress? You can fill out our Fellowship Member registration form. Or, if you’d like to find out more about future activities, please email healthinnowest.ihtfellowship@nhs.net.

To keep up to date with the Innovate Healthier Together Programme, please sign up to our monthly newsletter, which discusses all things innovation in Bristol, North Somerset and South Gloucestershire.

 

 

Innovate Healthier Together Development

In partnership with the West of England Academy, a three-module accredited training course has been developed to support the adoption and spread of innovative mindsets.

Covering design-thinking, quality improvement and facilitation skills, these modules provide participants with the skills and techniques to support others better understand the problems they are trying to solve, and methodologies for innovative solution ideation.

If you’d like to find out more about how you can access these courses, please send an enquiry to healthinnowest.ihtfellowship@nhs.net

 

Things you might find interesting

Funding opportunities

There’s a range of funding opportunities available to support you, Health Innovation West of England has collated a comprehensive list of grants and funding sources tailored for health innovators.

Visit the Health Innovation West of England website to discover how you can secure financial support for your groundbreaking ideas and drive positive change within the NHS.

Funding opportunities - Health Innovation West of England

Procurement Act 2023 is now live

In February this year, the Procurement Act 2023 officially came into force, marking a significant milestone for the NHS and its partners. If you’re interested in learning more to help you understand its implications, we’ve linked three insightful resources below!

Exploring AI in health and care: Join the AI Ambassador Network

The AI Ambassador Network is a 3,500+ strong learning community dedicated to advancing the use of artificial intelligence in health and care.

  • Prof Kathrin Cresswell (University of Edinburgh) – Findings from the independent evaluation of the NHS AI Lab, covering AI applications in diverse health and care settings.
  • Tim Fairbairn (Consultant Cardiologist, Liverpool Heart and Chest Hospital) – How AI-driven cardiovascular risk prediction using CT heart scans is transforming patient care.
  • Adam Byfield (NHS England) – Overview of the AI Quality Community of Practice and research into AI technical assurance.

Interested in joining? Join the AI Ambassador Network to access this and future events. Already a member? You’ll receive an invite via email.

Email mlcsu.aiambassadornetwork@nhs.net to find out more.

Regulations and NHS Tendering: Delays in HealthTech Innovation

The Association of British HealthTech Industries (ABHI) reports that regulatory complexities and NHS tendering rules are slowing HealthTech innovation. Regulatory approvals now average 3–5 years from idea to adoption, driving some companies to consider markets abroad. While NHS requirements often prioritise low-cost tenders, the ABHI is calling for reforms to support value-driven procurement and clearer sustainability guidelines. Despite these challenges, 30% of companies plan to expand UK operations, indicating optimism for the sector’s growth potential.

Find out more about the ABHI’s report and recommendations

Health Tech Takes Lead in UK’s Venture Capital Investment Surge

The UK’s health and life sciences sector has emerged as a powerhouse in venture capital (VC) investment, raising $2.3 billion in 2024, with nearly $1 billion secured in Q3 alone. This rapid growth ranks health tech alongside enterprise software and just behind fintech as the UK’s most VC-backed industries this year.

Highlights include femtech unicorn Flo’s $200 million funding round—Europe’s largest ever for a femtech company—and major biotech investments in Myricx Bio, ViceBio, and F2G. With UK-based VCs expected to close the year with a record $12.2 billion in capital, the outlook for health tech innovation remains strong into 2025.

Read more about how health tech and life sciences are leading the way Read more about how health tech and life sciences are leading the way

Join Q Health: A Community Driving Quality Improvement in Health and Care!

We’re excited to share an opportunity for our fellows to join Q Health, a dynamic community working to advance the quality and safety of health and care across the UK and Ireland. With free membership, Q Health offers valuable resources, networking, events, and special interest groups for members, led by the Health Foundation and supported by partners throughout the region.

As a Q Health member, you can attend events like the upcoming online workshop, Improvement’s Role in Delivering the 10-Year Plan in England, with Paul Corrigan. This member-only session will explore how improvement approaches can contribute to key NHS shifts—from hospital to community, sickness to prevention, and analogue to digital—as the NHS prepares for its next 10-year plan.

If you’re interested in joining the Q Health community or need extra support with your application, please get in touch with us through the Fellowship inbox.

Don’t miss the chance to connect, contribute, and make an impact in health improvement.

 Resources of the month

Upcoming Innovate Healthier Together Fellowship events

The Innovate Healthier Together Fellowship regularly hosts exclusive events, delivering a mix of online and in-person engagement opportunities for the community. We aim to create forums for collaboration and knowledge exchange, supporting our fellows in continuous learning, exchange of the latest trends, and discussion regarding advancements in health and care.

These events serve as vital touchpoints for people from diverse backgrounds to connect, share insights, and explore new ideas in the industry.

Our goal is to cultivate an environment where interdisciplinary collaboration, particularly around innovation, is not just encouraged but actively facilitated and supported.

These events are exclusively for Fellowship members.

Sign up to the Innovate Healthier Together Fellowship

Once you are a Fellow, you will have access to our email group and our private LinkedIn group, where you will also get all the latest updates about the Fellowship and our multiple resources and tools.

Events calendar

NHS 10 year health plan: Innovation as a catalyst for change

What: A Fellowship Discussion Group
When:
Tuesday 23 July 2025, 1pm to 2pm
Where: Online (Teams)
Hosted by: Kate Lavington, head of design at NHS Bristol North Somerset and South Gloucestershire ICB

With the imminent release of the NHS 10-Year Health Plan, this online discussion group offers Fellows a chance to explore the core themes and strategic shifts of the Plan, from hospital to community, sickness to prevention, and analogue to digital.

Join us as we explore innovation’s pivotal role in successfully delivering this ambitious vision across Bristol, North Somerset and South Gloucestershire. This session is designed to initiate conversation and collaboration, providing a platform for Fellows to share insights, raise questions, and reflect on what these changes mean for the future of healthcare innovation.

Together, we’ll consider the content of the newly published 10 Year Health Plan, asking ourselves:

  • How innovation can support the transition of care models
  • The implications of shifting focus towards prevention and community health
  • Opportunities and challenges in embracing digital transformation

If you want to engage with other Fellows passionate about shaping a more effective NHS, this is your space to contribute your voice and ideas. Let’s work together to shape a collective vision for innovation in health and care.

Fellows, please sign up via the invite in your diary!

How to RSVP

If you are a Fellow, you should receive a Microsoft Office calendar invite via email with instructions on how to confirm your attendance at these events.

If you are not yet a Fellow but would like to join this event, please join the Fellowship first where you will have access to these and future events.

Join the Innovate Healthier Together Fellowship

Meet the Innovate Healthier Together Fellowship Team

Ellie Wetz, Associate Director

I’ve had the pleasure of working at Health Innovation West of England for about 10 years now. I was also fortunate to be recently seconded to NHS Bristol, North Somerset and South Gloucestershire ICB for 18 months, so feel I know this system and all its partner organisations well.

I’m thrilled that the Fellowship has the potential to accelerate innovation into practice in Bristol, North Somerset and South Gloucestershire. I think the foundations are there – but with a bit of dedicated support to strengthen the culture of innovation through the practical application of design-thinking, networking, thought leadership and collaboration across sectoral and organisational boundaries, I think we could collectively and genuinely, achieve better outcomes for our citizens and patients.

Profile picture of Ellie Wetz smiling at the camera

Get in touch

If you see something that interests you, we would love to hear about it. Big or small, please don’t hesitate to get in touch by emailing healthinnowest.ihtfellowship@nhs.net.

Ellie Wetz
Associate Director of the Innovate Healthier Together Programme
Ellie.Wetz@nhs.net

Fellowship sign up

Interested in becoming a Fellow yourself? By joining, you’ll gain access to these exclusive events that are available only to members of the Fellowship. Don’t miss out – sign up to the Fellowship now.

Sign up to the Innovate Healthier Together Fellowship